Marks & Spencer Resources‚ Capabilities & Competitive Advantage Compiled for Paull Robathan. Author: Kerry Sheehan Monday‚ 02 February 2004 1EXECUTIVE SUMMARY In the period up until the mid 1990’s M&S had a market leading share of the clothing market. They used their resources and subsequent capabilities to exploit their differences from the competitors and create competitive advantage by: *Empowering suppliers/manufacturers with design responsibility *Closely managing supplier relationships
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Questions: 1) The reengineering efforts of P&G focused on the business process system. Do you think other processes‚ such as the human system‚ or other managerial policies need to be considered in a process redesign? 2) What do you think was the reaction of the brand managers‚ who may have worked under the old system for many years‚ when the category management structure was installed? 3) As a consultant‚ would you have recommended a top-down or a bottom-up approach‚ or both‚ to process redesign
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Use of Resources‚ Capabilities and Core Competences. Resources‚ capabilities and core competences Resources‚ capabilities and core competencies are the foundation of competitive advantage. Resources are bundled to create organizational capabilities. In turn‚ capabilities are the source of a firm’s core competencies‚ which are the basis of competitive advantages. Here‚ we define and provide examples of these building blocks of competitive advantage. 1. Resources Broad in scope‚ resources cover
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Appendix 3 – Internal Analysis Resources: a) Tangible resources: i) Physical: plants and equipment * H-D invests continuously in plants and equipment. * H-D plants are located in different states in the US‚ very far from each other‚ which causes very high transportation costs. i) Technological: * H-D is known for its technological backwardness in terms of engines‚ suspension systems‚ braking systems‚ and transmissions. iii)
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Procter & Gamble: Organization 2005 (A) [Piskorski & Spadini‚ 2007] September 25‚ 2012 Case Discussion Questions These questions are mainly for class discussion. However‚ they will also be quite helpful in preparing for the quiz. The possible essay questions for the exam have already been sent in the guidelines for the first exam. U.S. Divisional Structure in 1955 (Diagram 1) 1. What are the benefits of organizing by product rather than function? By using the product strategy
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leadership of the management team‚ innovation capability‚ spot-on position and marketing‚ consistent good quality of the products‚ just to name a few. One organization that clearly exemplifies this is Procter & Gamble. With a few annotations and comments‚ the core of them is outlined below: First‚ P&G boasts an enviable stable of successful products. With a clear focus to capture its market share‚ each brand
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Introduction In today ’s global business environment‚ managing diversity in human resources has become a very important and crucial issue. Human resources management has a lot to deal with managing workers/employees from different countries and nationalities. Managing multinational human resources becomes an issue not only in the multinational corporations‚ having their offices or plants in different countries‚ but also in the domestic companies‚ with domestic workforce becoming more and more diverse
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Decision Making: The CEO and Organizational Culture Profile Proctor and Gamble: Leadership and Organizational Behavior/BUS 520 January 31‚ 2014 Dr. Jelena Vucetic Proctor & Gamble or P&G for short was formed in 1837 in Cincinnati‚ Ohio by two brothers in law who were originally makers of soap and candles. Proctor & Gamble is a global‚ publicly traded Fortune 500 company. They operate in over 180 countries. Proctor and Gamble has 50 leadership brands including Tide‚ Charmin‚ Joy and Gain. P&G
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Case #16 Proctor & Gamble: Selling Through Customer Business Development Questions for Discussion: 1.Which of the sales force structures discussed in the text best describes P&G’s CBD structure? In the 80’s‚ manufacturers began to spend money to better understand consumers‚ and P&G more than anyone. However‚ they never really asked‚ if these needs were the same in retailers. It was the period when P&G decided‚ to change the sales department into a more strategic department named Customer Business
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Procter and Gamble Case Study An insight on why P&Gs logo change in the 1980s was the right move [pic] By: Anvesh Saxena-02 Sameer- 04 Rajat Aggarwal-06 Alex K-08 Arun Chopra-10 Section B-PGDM General 2011-13 The case in brief • Rumours of P&G involvement in Satanism emerge in the 1970s. • Came in two cycles. 1981-82 and 1984-85 • Rumours surfaced immediately after P&G introduced the tool free no. system to address customer complaints • First rumour claimed
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