Chapter 1 – consumer behavior 1. Decision making at margin marginal cost: the additional cost of consuming or producing one more unit of a good marginal benefit: the additional benefit of consuming or producing one more unit of good Utility: satisfaction derived from consuming units of good consumed in a given period of time Marginal utility: additional satisfaction gained from consuming an extra unit of good within a period of time 2. The law of diminishing utility marginal utility
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CHAPTER 3 – LEARNING AND MEMORY • Marketers understand that long-standing‚ learned connections between products and memories are a potent way to build and keep brand loyalty. • Learning is a relatively permanent change in behavior caused by experience (not always directly‚ but by observation of events that affect others). - An ongoing process - Ranges from simple association between a stimulus (product logo - Coke) to a response (“refreshing soft drink”) – to a complex series of cognitive
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activity as well as to overt actions. Secondly‚ learning results in relatively permanent changes in behavior. This excludes changes brought about by fatigue or other short-lived influences such as drug-induced behavior. Thirdly‚ we must exclude the effects of physical damage to the body or brain and of natural human growth. Types of learned behavior a) Physical Behaviour People learn many physical behaviors in everyday life. Firstly‚ all healthy humans learn to walk‚ talk and socialize. Secondly‚ they
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Consumer Behavior A Vera Bradley handbag can be one of the many fashion statements made by almost any female ranging from the age of 10 to 90. “Vera Bradley is a leader in fashionable‚ colorful‚ cotton quilted handbags‚ accessories‚ luggage‚ and paper and gift items for women of every age.” As one can see this product is mostly purchased by women. However‚ each individual has their own personal characteristics like gender‚ age‚ family life cycle‚ personality‚ self-concept‚ and lifestyle that influence
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INTRODUCTION Primark is a subsidiary company of the ABF (Associated British Foods) Group. The company launched in 1969 in Ireland trading as Penny’s. By 2000‚ there were over 100 Primark stores across Britain and Ireland. By 2012 Primark had 238 branches across the UK‚ Ireland and Europe. In June 1969‚ the first Penneys store opened in Mary Street‚ Dublin. Within a year‚ four more stores were added – all in the Greater Dublin area. In 1971‚ the first large store outside Dublin was opened in
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CHAPTER 1 QUESTION 1: Explain the concept of the 80/20 rule and why it is important to marketers. The 80/20 rule of marketing is derived from the broader Pareto Principle concept introduced by Italian economist Vilfredo Pareto in 1906. Pareto noted that the majority of wealth in a free market economy is concentrated within a relatively small group of people -- roughly 20 percent of the population. Importance of rule 80/20 to marketers: Marketing investment: relates to how money is spent on advertising
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market on the basis of Australia consumers’ self image. Describe the four types of consumer self-image and discuss which one would be most effective? There have 4 types of self image which are actual self image mean that how consumers see themselves; the second one is ideal self image mean that consumers would like to see themselves; third one is social self image mean how consumers feel other see them and the last one is ideal social self image which mean how consumers would like others to see them
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Reginald Jones D03342926 Consumer Behavior Week 7- Course Project “Nivea Active 3” Market Analysis As one of the leading international skin care companies we are close to consumers‚ offering them compelling‚ innovative products. With more than 125 years of experience in skin care and one of the world’s most modern research centers‚ Beiersdorf stands for innovative and high-quality cosmetic products. Our brands are trusted universally - from NIVEA‚ one of the world’s largest skin care
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Q) Primark‚ one of the UK’s most popular retailers of budget clothing‚ has been rated the country’s “least ethical retailer”. With reference to Primark or any business you have studied‚ to what extent does a company’s ethical stance determines its long term success? = In recent years‚ changes in consumer concerns have led many firms to consider the ethical behaviour. Not everyone agrees on what’s ethical‚ but opinions differ on whether it is unethical or not. Primark has been considered as the “least
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The Effect of Terminologies on Attitudes toward Advertisements and Brands: Consumer Product Knowledge as a Moderator Author(s): Shih-Chieh Chuang‚ Chia-Ching Tsai‚ Yin-Hui Cheng and Ya-Chung Sun Reviewed work(s): Source: Journal of Business and Psychology‚ Vol. 24‚ No. 4 (Dec.‚ 2009)‚ pp. 485-491 Published by: Springer Stable URL: http://www.jstor.org/stable/27753928 . Accessed: 19/02/2013 01:24 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at
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