from its usual daily volume of 400. The volume was so much larger than usual that JetBlue had no simple way to read everything that its customers were saying.Fortunately‚ the company had recently contracted with Attensity‚ a leading vendor of text analytics software‚ and was able to use the software to analyze all of the e-mail it had received within two days. According to JetBlue research analyst Bryan Jeppsen‚ Attensity Analyze for Voice of the Customer (VoC) enabled JetBlue to rapidly extract customer
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specific data presentation. Part 1: Foundation helps you identify your target audience‚ understand what type of dashboard you want to create and why it is valuable to your organization. It concludes guidance regarding how to focus your message Juice Analytics creates dashboards that business people love to use. Check out some of our work at www.juiceanalytics.com/solutions/case_studies/. Contact us at info@juiceanalytics.com. October 2009 2 © 2009 Juice‚ Inc. All rights reserved. on the
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responsibly? The Dark Side of Customer Analytics Four commentators offer expert advice. by Thomas H. Davenport and Jeanne G. Harris • Reprint R0705A An insurance company finds some intriguing patterns in the loyalty card data it bought from a grocery chain—the correlation between condom sales and HIV-related claims‚ for instance. How can both companies leverage the data responsibly? HBR CASE STUDY The Dark Side of Customer Analytics COPYRIGHT © 2007 HARVARD BUSINESS SCHOOL
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generated by the human voice are small. Voice quality needs to focus on small signals. To solve this problem‚ adaptive DPCM is developed. 4. Linear Predictive Coding Linear Predictive Coding (LPC)‚ a powerful‚ good quality‚ low bit rate speech analysis technique for encoding a speech signal. The source filter model used in LPC is also known as the linear predictive coding model. It has two main components LPC analysis (encoding) and LPC synthesis (decoding). The goal of the LPC analysis is to estimate whether
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Gregory is a 1st person narrative of a soldier’s experience during a time of war and his development of Stockholm Syndrome with a hostage named Gregory. As they spend time together they become good friends and create a bond during this dark time. Suddenly there is an order given to the protagonist to execute Gregory‚ and he must now choose between following the order or doing what he thinks is right. Panos Ioannides uses a 1st person point of view effectively to portray that we should stick with
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What is Psychoanalytic Theory? Psychoanalytic theory originated with the work of Sigmund Freud. Through his clinical work with patients suffering from mental illness‚ Freud came to believe that childhood experiences and unconscious desires influenced behavior. Based on his observations‚ he developed a theory that described development in terms of a series of psychosexual stages. According to Freud‚ conflicts that occur during each of these stages can have a lifelong influence on personality and
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Predictive Modeling for Insider Threat Mitigation This project‚ funded by PNNL’s Laboratory Directed Research and Development Program is conducted under the Predictive Defense focus area of the Laboratory’s Information and Infrastructure Integrity Initiative. The current practice for addressing the insider cyber threat is to monitor the network and individual systems to identify when someone is not following established policy or is abusing their authorized level of access in a way that is harmful
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CASE ANALYSIS 6: MONEYGRAM INTERNATIONAL Company Background The MoneyGram brand is recognized throughout the world as a leading global payment services company. The diverse array of products and services we offer enables consumer and businesses to make payments and transfer money around the world. From New York to Russia or London to India - in more than 197 countries - MoneyGram ’s money transfer service moves money quickly and easily around the world. The payment services also help
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Google Analytics Guide 1 We’re excited that you’re implementing Google Analytics to help you make the most of your website and convert more visitors. This deck will go through how to create and configure your account‚ connect your site to Analytics to begin tracking visitors‚ create goals so you can see how your visitors are converting into subscriptions‚ donations‚ and revenue‚ and enable ecommerce tracking for those of you with stores within your site. At the end‚ there is a section devoted
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ORIGINAL CONTRIBUTION Diagnostic Accuracy of Computed Tomographic Colonography for the Detection of Advanced Neoplasia in Individuals at Increased Risk of Colorectal Cancer Daniele Regge‚ MD Cristiana Laudi‚ MD Giovanni Galatola‚ MD Patrizia Della Monica‚ PhD Luigina Bonelli‚ MD Giuseppe Angelelli‚ MD Roberto Asnaghi‚ MD Brunella Barbaro‚ MD Carlo Bartolozzi‚ MD Didier Bielen‚ MD Luca Boni‚ MD Claudia Borghi‚ MD Paolo Bruzzi‚ MD Maria Carla Cassinis‚ MD Massimo Galia‚ MD Teresa
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