1. Course -post graduate diploma in hospitality and tourism management Assignment on a hotel; Choose three hotels and select best one hotel from these HOSPITALITY AND TOURISM STRATEGIC PLANNING INTRODUCTION THE PURPOSE OF THIS MODULE IS TO DEVOLP SKILLS IN STRATEGIC ANALYSIS AND STRATEGIC PLANNING. THE MODULE ALSO CONSIDERS RISK EVALUATION MANAGEMENT‚AS WELL AS BUSINESS ETHICS. INDICATIVE CONTENT Strategic analysis Strategic planning models Managing risk Strategy and ethics
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Contents Company Background Roaring Dragon Hotel was a state owned enterprise (SOE) and one of the original 3-star hotels in South-West China It had gained reputation as a premium guesthouse The organization was greatly influenced by Chinese culture Employee recruitment was based on Guanxi or connections‚ favouring nepotism Guanxi or connections of employees led to a large number of income-generating contacts The number of employees were 675 and the
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MEASURING PERCEIVED SERVICE QUALITY A Case Study of the Croatian Hotel Industry INTRODUCTION Hotel industry highly competitive Service is important for gaining a sustainable competitive advantage in the marketplace Nature of Service • Multi-dimensional • Hard to measure BACKGROUND Perceived Service Quality • The extent to which a firm successfully serves the purpose of customers (Zeithaml‚ Parasuraman and Berry 1990). • Important attributes: • Cleanliness‚ security
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and taxicabs; hospitality services‚ such as accommodations‚ Including hotels and resorts; and entertainment venues‚ such as amusement parks‚ casinos‚ shopping malls‚ music venues and theatres. A hotel which is the focus of our study is an establishment that provides lodging paid on a short-term basis. The size and magnitude of a hotel management structure varies significantly depending on the size and function of the hotel. Just like any businesses‚ adopting a computerized system will help with
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In general‚ the hotel industry in Malaysia experienced an encouraging growth rate in 1994. The industry recorded a significant growth of 64 percent in tourism receipts‚ from RM5.1 billion generated in 1993 to RM8.3 billion in 1994. Malaysia will be hosting the Commonwealth Games in 1998. In addition‚ the new Kuala Lumpur International Airport in Sepang when completed‚ will cater for 25 million passengers per year and help establish Malaysia as a major centre for international air travel in the region
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Looking for a full detailed report project on Hotel Management System. A hotel is an establishment that provides lodging‚ paid on a short-term basis. The provision of basic accommodation‚ in times past‚ consisting only of a room with a bed‚ a cupboard‚ a small table and a washstand has largely been replaced by rooms with modern facilities‚ including en-suite bathrooms and air conditioning or climate control. Additional common features found in hotel rooms are a telephone‚ an alarm clock‚ a television
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learned a lesson and still on the same path of destruction. ‘Hotel Rwanda’‚ a movie by Terry George‚ tries to convey the same message to save the world harmony and to maintain social integrity and peace‚ else the world should ready to witness a massive destruction. This movie is based on the one of the world’s fastest and atrocious historical genocide in Rwanda in 1994. It depicts the true events around the genocide experienced by a hotel manager Paul Rusesabagina played by famous Hollywood actor
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WELCOME GROUP HOTELS The Welcome Group owns a chain of 20 hotels located in different parts of the country. In recent years it has been expanding the chain by setting up new hotels. When there were only a few hotels‚ the Managing Director of the Welcome Group used to personally visit them with a view to ensuring that they provided high quality food and service to their patrons. But now he finds that with so many hotels it is extremely difficult to personally visit each and every hotel. At the same
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“MARBELIOUS HOTEL & SPA” Prepared for: Professor M. Albarran Foundations of Hotel Management: HMT 320 DeVry University Prepared by: Mabel Diaz Presented on: 02/12/2012 Table of Contents Introduction Pg.3 Geographic Location and Attractiveness Pg. 4 Target Market Pg. 4-5 Details‚ Description‚ and Amenities Pg. 5-6 Selection of Rooms Pg. 7 Revenue and Occupancy Data Pg. 8 Hotel Management
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Such an exploration is necessary as we are dealing with a case – The Guldsmeden Hotel – whose commercial activities are interlaced with several social activities and as such showing signs quite typical to that of social economy organizations. For instance‚ aside operating as a commercial hotel‚ the hotel persists on the need for a balanced sustainability angle to its operations. Further‚ the management of the Hotel on annual basis does donates some of its bike renting proceeds to the Children’s
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