A PROJECT REPORT ON “CUSTOMER SATISFACTION TOWARDS NESTLE PROJECTS” Submitted to Punjab Technical University in partial fulfillment of the requirement for the award of MASTER OF BUSINESS ADMINISTRATION SUBMITTED BY: sartaj ahmad pala M.B.A 4th sem. Roll no: 81403317015 ACADEMIC SESSION 2008-2010
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CHAPTER-1 INTRODUCTION Nestlé was founded in 1866 by Henri Nestlé and is today the world ’s biggest food and beverage company. Sales at the end of 2005 were CHF 91 bn‚ with a net profit of CHF 8 bn. Nestlé employ around 250‚000 people from more than 70 countries and have factories or operations in almost every country in the world. The history of Nestlé began in Switzerland in 1867 when Henri Nestlé‚ the pharmacist‚ launched his product Farine Lactée Nestlé‚ a nutritious gruel for children. Henri
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TABLE OF CONTENTS 1.0 Abstract 2 2.0 Introduction – Company Background 3 2.1 Nestlé Worldwide 3 2.1.1 Early History of Nestlé 4 2.1.2 Nestlé’s Business Principles Worldwide 4 2.2 Nestlé Malaysia 6 2.3 Corporate Policy 6 2.4 Creating Shared Value 7 2.5 Corporate Governance 8 3.0 Nestlé Products 9 3.1 Halal Policy 11 4.0 Industry Analysis 12 5.0 Company Analysis
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Submitted By- Neha Katyal- 2009132 Karan Vyas- 2009159 Nishant Sharma- 2009170 Prachir Gupta- 2009185 Section- C Contents Executive Summary 3 Acknowledgements 4 History of Nestle 5 Milk Products and Nutrition 6 Introduction 7 Analysis of 4P’s of this Division 10 Beverages 18 Introduction 19 Analysis of 4P’s of this Division 21 Prepared Dishes and Cooking Aids 29 Introduction 30 Analysis of 4P’s of this Division 31 Chocolates
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1. Introduction 1.1 Basic Information Regarding Nestle Nestle is the largest food and nutrition company in the world‚ founded and headquartered in Vevey‚ Switzerland. Nestlé originated in a 1905 merger of Anglo-Swiss Milk Company‚ established in 1867 by brothers George Page and Charles Page‚ and Farine Lactée Henri Nestlé‚ founded in 1866 by Henri Nestlé. The company grew significantly during the First World War and following the Second World War‚ eventually expanding its offerings beyond its
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Phuong Nguyen Cheryl Thompson BBB4M0 June‚ 10‚ 2012 Diamonds There are many different kinds of valuable gem in the world; however‚ diamonds is the most precious and favorite stone all the time. As the hardest known naturally material‚ diamond can be used to polish‚ cut and become a jewelery. Consumer claim that diamond is forever‚ that’s why diamond wedding ring represent for the endless love. This is a reason why diamond always become a “hot topic” in the market all over the world.
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Food‚ Good Life Nestle • Nestlé was founded in 1867 by Henri Nestlé in Switzerland • Merged with the Anglo-Swiss Condensed Milk Company in 1905 • Today it is the world’s largest and most diversified food Company‚ and is about twice the size of its nearest competitor in the food and beverages sector. • Nestlé employ around 250‚000 people from more than 70 countries and have factories or operations in almost every country in the world Nestlé Principle • Nestlé is based on the principle
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“A diamond‚ is the symbol for love‚ commitment‚ and a joyful new beginning‚” said the TV commercial. Many of the world’s diamonds‚ are mined using practices that exploit workers‚ children‚ and communities. A million diamond diggers in Africa earn less than a dollar a day. Miners are dying in accidents‚ child labor is widespread‚ and corrupt leaders are depriving mining communities of funds badly needed for economic development. In extreme cases‚ diamond mining can cause entire ecosystems to
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LOGO INTRODUCTION Nestlé’s foundation was built in 1867 on humanitarian needs and social responsibility when Henri Nestlé‚ a trained pharmacist‚ developed a healthy and economical alternative source of infant nutrition to save the life of an infant who could not be breastfed. Today‚ more than 140 years later‚ Nestlé continues with its founder’s legacy to improve lives. Nestlé reaches out to the community everyday and in multitude ways. From helping single mothers to underprivileged children‚ nourishing
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1: Introduction to Nestlé Nestlé is a multinational packaged food and beverage company founded and headquartered in Vevey‚ Switzerland. [1] Nestlé Company is the world’s first company to make infant cereal. Henri Nestlé is the chemist who starts to do research on baby food in year 1867. His products soon became known worldwide after introducing a baby drink‚ which is his new product. In 1905‚ Nestlé Company merged with Angle-Swiss Condensed Milk Company and after that Nestlé Company produced milk
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