INTRODUCTION AIR FRANCE KLM Royal Dutch Airline French Company Dutch company Founded in 1933 Founded in 1919 CEO: Frédéric Gagey CEO: Camiel Eurlings Hub: Roissy Charles de Gaulle Hub: Schiphol Main acEvies: passenger‚ cargo‚ maintenance Main acEviEes : passenger and cargo Fleet size
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Introduction of Air France – KLM 4 1. Governance in Air France – KLM 4 1.2 Turnover and competitive position 5 1.3 Air France – KLM mission and vision 5 1.4 Risk and challenges 6 2 External diagnoses 6 2.1 The industry life cycle 6 2.2 PESTEL (external environment) 8 2.3 Porters 5 forces + 1 (Air France - KLM) 9 2.4 Opportunities‚ Threats and Key Success Factors 11 3 Internal Diagnoses 12 3.1 Air France‚ resources
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Porter’s Five Forces – Competitor Analysis Michael Porter’s five forces is a model used to explore the environment in which a product or company operates to generate competitive advantage. Porter’s Five forces analysis looks at five key areas mainly the threat of entry‚ the power of buyers‚ the power of suppliers‚ the threat of substitutes‚ and competitive rivalry (advantage). Michael Porter’s Five Forces: New Entrants Suppliers Industry competitors and extent of rivalry & advantage Buyers
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WELCOME TO CLUB 2000: DELIVERING CUSTOMER CARE THE AIR FRANCE-KLM WAY PROBLEM: Dr. Jaeger is not just any Air France traveler – he is a privileged member of the airline’s most elite loyalty program: Club 2000. By virtue of this membership‚ he is to expect the utmost in superior service quality standards from Air France. But after a horrible experience with the airline that left him “standing in the rain‚” literally‚ he is not only incensed from his travels gone awry‚ but even more from
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Porter’s 5 Forces Jasmine Tomczak - 1152995 Porter’s 5 Forces Re: Fast Food Industry Commerce 4PA3 - C03 Jasmine Tomczak - 1152995 September 25‚ 2014 Porter’s 5 Forces Jasmine Tomczak - 1152995 The fast food industry is one which affects many lives in Canada. The following is a Porter’s 5 Force’s analysis that will determine how attractive this industry is as a whole. To determine the threat of new entrants‚ one must first consider the barriers to entry. Firstly‚ the start-up costs associated
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Organizational Behavior. Cincinnati‚ OH: South-Western College Publishing. Adler‚ N.‚ Doktor‚ R. and Redding‚ S. (1986) ‘From the Atlantic to the Pacific Century: Cross-Cultural Management Reviewed’‚ Journal of Management‚ 12: 295 –318. Aguilera‚ R.V. and Jackson‚ G. (2003) ‘The Cross-National Diversity of Corporate Governance: Dimensions and Determinants’‚ Academy of Management Review‚ 28: 447 – 65. Berger‚ S. and Dore‚ R. (eds) (1996) National Diversity and Global Capitalism. Ithaca‚ NY: Cornell University
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together O P E N & C O M M I T T E D Registration Document 2010-11 Selected financial information 2 1 2 3 4 Corporate governance 1.1 1.2 1.3 The Board of Directors The Group Executive Committee Stock market and shareholders 5 6 28 29 5 Financial report 5.1 5.2 5.3 5.4 5.5 Investments and financing Property‚ plant and equipment Comments on the financial statements Key financial indicators Consolidated financial statements Statutory Auditors’ report on the consolidated financial
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Holztrattner 2010). Air France-KLM group currently operates the largest network between Europe and the rest of the world. The network is coordinated around the two intercontinental hubs of Roissy-Charles de Gaulle and Amsterdam-Schiphol airports. These two hubs are organised in waves known as banks‚ combine connecting with point-to-point traffic. Air France-KLM group has a fleet of 573 aircraft which serves 253 destinations in 105 countries worldwide. Created by the merger of Air France and KLM in 2004‚ the
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Student Name: Dan Kaltz ------------------------------------------------- Date: 10th May 2013 Porter ’s 5 Forces Analysis of the Retail Banking Industry in Australia Retail banking can be defined as an industry where financial institutions offer mass market banking in which individual customers use local branches of larger commercial banks. Services offered include savings and checking accounts‚ mortgages‚ personal loans‚ debit/credit cards. Retail banking aims to be the one-stop shop for
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Porter’s 5 Forces Introduction The model of the Five Competitive Forces was developed by Michael E. Porter in his book „Competitive Strategy: Techniques for Analyzing Industries and Competitors“in 1980. Since that time it has become an important tool for analyzing an organizations industry structure in strategic processes. Porter’s model is based up on the insight that a corporate strategy should meet the opportunities and threats in the organizations external environment. Competitive
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