Chapter 10 Brand and Product Decision in Global Marketing Case 10-2 the Smart car 1. What is Smart`s competitive advantage? Its brand image? * Smart`s competitive advantage is a eco-friendly car with a specific emphasis on fuel economy and parking ease. This car is efficient and affordable. Their conception is providing tiny high-class quality cars with almost no damage on environment. They also give the opportunity for customization by switching the panels on the car. Their brand image
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INTERNATIONAL ASSIGNMENTS B. Sebastian Reiche & Anne-Wil Harzing Version September 2008 Published in A.-W.K. Harzing‚ & A. Pinnington (Eds.)‚ International Human Resource Management (3rd ed.). London: Sage. Copyright © 2007-2010 Sebastian Reiche and Anne-Wil Harzing. All rights reserved. B. Sebastian Reiche‚ PhD Assistant Professor IESE Business School Department of Managing People in Organizations Ave. Pearson‚ 21 Barcelona 08034‚ Spain Tel: +34 93 602 4491 Fax: +34 93 253 4343 E-mail:
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Services marketing Sucessful e com website- Myntra.com ------------------------------------------------- About myntra: Myntra was established by Mukesh Bansal‚ Ashutosh Lawania‚ and Vineet Saxena in February 2007. All three are IIT alumni‚ and have worked for several start-ups. Myntra is headquartered in Bangalore and has been funded by Venture Capital funds like IndoUS‚ IDG & Accel Partners.[6] The company started off in the business of personalization of products‚ and soon expanded to
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1.0 OVERVIEW OF THE SERVICE INDUSTRY We have always had service industries‚ and indeed there are numerous biblical references to services as diverse as inn keeping‚ money lending and market trading. Over time‚ the service sector has grown in volume and in the importance attributed to it. According to Baker J.M et al‚ The Marketing Book 5th Ed‚ (2003)‚ early economists saw services as being totally unproductive‚ adding nothing of value to an economy. He quotes Adam Smith as having included
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Airlines and GoAir. All this was due to well planned service model and its efficient operations by its staff. SpiceJet has passenger service as well as cargo services on the same flight. It connects major cities in India including all Tier 1 cities and major tier 2 cities. It also has a few international flights. Cargo transportation accounts to major revenue creation but the brand name has been created due to its passenger transportation service model. SpiceJet has around 2500 employees on its roll
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Jollibee foods corporationProtected by his office air conditioner from manila’s humid august air‚ in mid-1997‚ Manolo P.( “Noli”) Tingzon pondered an analysis of d emographic trends in California. As the new head of Jollibee’s international division‚ he wondered if Philippine hamburger chain could appeal tomainstream America consumers or whether the chain’s proposed U.S. operations could succeed by focusing on recent immigrants and Philippine expatriates. On the other side of thepacific
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grocery retail"‚ India Retail Forum and Images Multimedia‚ pp.74-7. Kakkar‚ S. (2008)‚ "The future of kirana stores and implications for national brands"‚ 9th Marketing and Retail Conclave Manivannan‚ L Maruyama‚ M.‚ Trung‚ L.V. (2007)‚ "Traditional bazaar or supermarkets: a probit analysis of affluent consumer perceptions in Hanoi"‚ The International Review of Retail‚ Distribution and Consumer Research‚ July‚ Vol. 17 No.3‚ pp.233-52. Narayana Reddy‚ P.‚ 2004‚ Efficiency benefits possesses on to consumers:
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Lecture Topic 1 : The Service Sector Reading : Chapter 1‚ Services Marketing : People‚ Technology‚ Strategy by Kotler & Wirtz‚ 7th Edition. The Service Sector- some facts : • In the West‚ business conditions generally remain difficult for service sector firms with falling prices hitting profitability. - The service sector typically accounts for between 66% and 75% of GDP in most of the more highly developed economies. (Central Intelligence Agency‚ 2011)
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Service Marketing 10MBAMM314 Syllabus Module I Introduction to services: What are services‚ Why service marketing‚ Difference in goods and service in marketing‚ Myths about services‚ Concept of service marketing triangle‚ Service marketing mix‚ GAP models of service quality Module II Consumer behaviour in services: Search‚ Experience and Credence property‚ Customer expectation of services‚ Two levels of expectation‚ Zone of tolerance‚ Factors influencing customer expectation of services Customer
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Social Service and Students Man owes the happiness of his life to society. Hence it is his duty to serve the society in the best possible manner. Again the mission of life is social service. We live for others‚ not for ourselves. Even nature teaches us the lesson of service. The sun‚ the moon‚ the earth‚ the stars‚ the rivers‚ the trees‚ etc.‚ exist for others. Social‚ service means selfless service to humanity. It is based on love of humanity. Social service develops a spirit of brotherhood
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