BUSINESS PROCESS REENGINEERING A CASE STUDY ON ICICI BANK Before delivering into the topic I would like to explain what is BPR. BPR (Business Process Reengineering) is all about reinventing‚ rethinking‚ redesigning‚ redirecting and rebuilding. It touches five segments strategy‚ processes‚ organization‚ technology and culture. In other words “Reengineering is the fundamental rethinking and radical redesign of business processes to achieve dramatic improvements in critical‚ contemporary
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The Stakeholder Theory of the Corporation: Concepts‚ Evidence‚ and Implications Author(s): Thomas Donaldson and Lee E. Preston Source: The Academy of Management Review‚ Vol. 20‚ No. 1 (Jan.‚ 1995)‚ pp. 65-91 Published by: Academy of Management Stable URL: http://www.jstor.org/stable/258887 Accessed: 20/04/2010 23:08 Your use of the JSTOR archive indicates your acceptance of JSTOR ’s Terms and Conditions of Use‚ available at http://www.jstor.org/page/info/about/policies/terms.jsp. JSTOR ’s Terms
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Describe the Business Research Process The business research process is an organized approach to studying all aspects of a business‚ the market‚ and its customer base to assist in making wise business decisions. The process consists of a logical flow of steps to arrive at a management decision. Step 1 begins with a management dilemma requiring further research. Once the research question is clarified through exploration the next step begins. Step 2 is proposing research‚ or data collection
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(ASSIGNMENT TEMPLATE – ENGLISH VERSION) STAKEHOLDERS (COVER PAGE) OUMM 3203 Tables Of Contents Part A: Introduction – Organisation background Part B: Market Stakeholders for BIFF Sdn Bhd 1. Supplier 2. Customer 3. Employer Part C: Non Market Stakeholders for BIFF Sdn Bhd 1. Local Community 2. Media 3. Government Part D: Suggestion on how to develop and maintain the relationship with identified stakeholders 1. Have a direct dialog 2. Provide variety of monitoring method
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A stakeholder is someone who has an interest in a business. Stakeholders are individuals‚ groups or organisations that are affected by the activity of a business. Customers are arguably the most important stakeholder. This is because they are the main source of cash flow in a business. This means that the business has to listen to what the customers want and need in order to make a profit. Customers Customers are arguably the most important stakeholder. This is because they are the main source
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Business Research Process RES 351 January 8‚ 2013 Abstract The business research process is an important tool that can help the marketing in a business. By using the steps of this process managers are able to make decisions based on the study of the consumer and target audience. It is also important to identify the competitors in order to stay profitable and competitive. Business Research Process The business research method involves the studying of all parts of a company‚ the customers
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the other ones say that government should give more rights to immigrants. This essay will explain for and against the opinion about immigrants rights. First of all‚ proponents who think government should give more rights to immigrants think‚ that people do not want to leave their land but they had to do for protect themselves and people should respect them and give them more rights. On the other hand‚ opponents who think government should not give more rights to immigrants say that‚ immigrants
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The Business Research Process Amy Portugue RES/351 October 15‚ 2012 Steve German The Business Research Process I am the current employee of a world renowned company in the agricultural industry. John Deere has been a long standing name for over 175 years. The combine plant located in East Moline‚ Illinois just celebrated its 100th anniversary. I have worked at the combine plant for almost 5 years now and have experienced several dilemmas within the company. Many of our dilemmas come from
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3. Business Process Remodelling Consider what you have learned in ISO about Business Process Remodelling and answer the following questions: a) Explain why a business should be continuously improving its business processes? Answer: As we know today customers demand better‚ faster‚ cheaper and quality service‚ so it is of major importance for business to improve its business process time to time to increase its efficiency‚ productivity‚ and effectiveness to get the competitive edge advantages
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reduced price. | A large amount of customers are key to ensuring that Coco-Cola have high profits. This means that Coca-Cola will want to make sure their products are of a good quality to ensure business in future. Coca –Cola will want to ensure customers choose them over their nearest rival for example‚ Pepsi. So they would try to stand out from other rivals. | Employees | An important factor for the Eden Project is the job satisfaction as employees would be proud that they work for a small
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