Personal selling occurs where an individual salesperson sells a product‚ service or solution to a client. Salespeople match the benefits of their offering to the specific needs of a client. Today‚ personal selling involves the development of longstanding client relationships. In comparison to other marketing communications tools such as advertising‚ personal selling tends to: • Use fewer resources‚ pricing is often negotiated. • Products tend to be fairly complex (e.g. financial services or new
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International Journal of Business and Management August‚ 2009 Salesperson Professional Selling and the Effect on Buyer and Salesperson Relationship Maznah Wan Omar Faculty of Business Management‚ Universiti Teknologi MARA Kedah‚ Malaysia Tel: 60-4-4562-550 E-mail: maznah199@kedah.uitm.edu.my Kamaruzaman Jusoff (Corresponding author) Department of Forest Production‚ Faculty of Forestry‚ Universiti Putra Malaysia 43400 UPM Serdang‚ Selangor‚ Malaysia Tel: 60-3-8946-7176 E-mail:
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Select someone in your team to be the team leader. Inform your tutor who is in your team. Q3 What exactly are we selling? You will represent one of the many hotels in Singapore. As you may be aware‚ many of the large hotels have function rooms and exhibition halls which they market to potential exhibitors or companies holding seminars or workshops. Your team is the sales team of your selected hotel and you are suppose to market/sell your hotel rooms‚ convention and exhibition space to your
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MBM-308 SALES FORCE MANAGEMENT QUIZ – 3 CASE STUDY – STAFFING PROBLEM IN SWISHFLOW LTD SUBMITTED BY- PIYUSH GARG 107623 Staffing problems range from not having enough employees to having too many. We can always hire regular employees but sometimes we only need someone for a little while. When company needs help they often need it right away. Markets change and the economy changes with it. Businesses need to have that type of flexibility also. In this case where two out of five salespersons have
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Promotion Mix • Personal Selling‚ Product‚ Sales Promotion The promotion mix was great going into the 21st century. There is not much personal selling in Krispy Kreme. Instead‚ customers come in with the brand awareness of the doughnuts. The store emphasizes its original glazed doughnuts but other than that not much personal selling goes on. Product giveaways are held at grand openings to improve knowledge of Krispy Kreme products. On certain occasions Krispy Kreme sells a special flavored doughnut
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ESAM M1 Alternance Business English Case Study : Selling A partnership agreement - How can a jet charter company stay ahead of the competition? Background EPJS (Executive and Private Jet Service) is a jet charter company. lt arranges travel in private jets for top executives and VIPs (very important people). It provides a customised service‚ looking after all its customers’ requirements‚ from booking tickets to transporting air travellers to their final destination. It is currently negotiating a partnership
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building is definitely the key to business-to-business selling.” Why Learn About Personal Selling? The principles of selling are useful to everyone‚ not just people with the title of salesperson. Developing mutually beneficial‚ long-term relationships is vital to all of us. People in business use selling principles all the time. The Role of Salespeople in Business Go-to-market strategies Lifetime customer value Multichannel strategy Sales-force intensive organizations Integrated marketing
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FORMULATING PERSONAL-SELLING STRATEGY • Sales Management achieves personal-selling objectives through personal-selling strategy • Key decisions in personal – selling strategy are : a) The kind of sales force required and b) The size of sales force required • The decision on the kind of salespersons defines the role that sales personnel play in their contacts with customers & prospects. The decision on the size of the sales force dictates deployment of sales personnel
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Personal Selling I. Personal Selling Basics A. What is Personal Selling? We all know‚ or at least have an impression‚ of what personal selling entails. As a general rule‚ college students tend to be somewhat negatively predisposed toward personal selling‚ particularly as a career. As such‚ in addition to explaining a variety of personal selling concepts and explaining personal selling’s role in the promotion mix‚ a goal for these notes is to dispel some of these negative impressions
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Case study: Selling Hope Case Summary State lotteries consider as a marketing challenge. As a legal monopoly‚ they have no competitors which are a major aim of much advertising. The company only remain two objectives which are recruiting new players and encouraging existing player to increase their activity. To aid them in product development and advertising‚ marketers use variety research tools to learn people’s preferences and responses to proposed games. They also engage in target marketing
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