------------------------------------------------- SERVICE QUALITY GAP IN RESTAURANTS IN VARANASI Under the Guidance of Dr. Ashutosh Mohan By:- Prachi Prabha Chauhan(31) Jitendra Singh(19) MBA-IB (2010-2012) INTRODUCTION The restaurant industry is a demanding sector that stresses the provision of high-level customer service and continuous quality improvement. As lifestyles change and dining out becomes more and more commonplace‚ customers desire new flavors‚ comfortable ambience and pleasant
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Information Management Services AlixPartners 2010 China Restaurant & Foodservice Review May 2010 © AlixPartners‚ LLP‚ 2010 www.alixpartners.com Contents A. Executive Summary B. Industry Environment C. Financial Performance - Profiles of Selected Restaurants D. 2010 China Consumer Survey Results E. Opportunities for Restaurant Chains F. Conclusions 2 2010 Restaurant & Foodservice Review Executive Summary (1) Market Trends Industry Structure The Chinese restaurant industry
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Research Proposal Customer Satisfaction in the Restaurant Industry Part I: Research Proposal I-1. Research Background In today’s competitive dynamic environment it is crucial to maintain existing customers and gain new ones. This goes for the restaurant industry as well‚ where not only the quality of the food plays a major role‚ but also the quality of the service itself. This has been recognized by the restaurant X which offers traditional Greek food. Due to increasing
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Running head: CASTLE FAMILY RESTAURANT BUSINESS Castle’s Family Restaurant Business Plan: Stage I HRM 340 Devry University BUSINESS ASSESSMENT The Castle Family restaurant is located in Northern California. They currently have eight restaurants; only 40% of the employees are full time‚ with approximately 340 employees. In most traditional restaurants the food service managers are generally responsible for the daily operations of the restaurant. The managers are generally responsible
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Restaurant Menu Software ‘eMenu’ Ready to Wave Goodbye to Traditional Paper Menus It’s time to replace traditional paper menus with eMenu‚ which is the modernized restaurant menu software that incorporates advanced features to offer a great dining experience. No more delays in ordering with the latest interactive restaurant menu technology. “Restaurants using the eMenu system have experienced an increase in customer satisfaction and loyalty‚ customer spending‚ and restaurant revenue by at
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Executive Summary Darden Restaurants‚ Inc. has been a public company since 1995. A company born of the chain Red Lobster‚ Darden is a recent spin-off as a result of mergers and acquisitions of various types. Publicly traded on the New York Stock Exchange‚ Darden (DRI) is the parent company of Red Lobster‚ The Olive Garden‚ the now-defunct China Coast concept‚ and a new “Floribbean” concept: Bahama Breezes. Throughout its existence‚ as a part of General Mills‚ Pillsbury‚ or on its own as
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like to someone in Africa? Throwing out food because we don’t like the taste and smell of it? It’s nothing compared to the brown filty water being poured into the mouths of thousands of Africans each week just to survive. Do you ever look at a restaurant menu and not know what to order because there’s ’’too much food?’’ We always complain‚ complain and complain. Well‚ have you thought about the African’s saying‚ there’s not enought food. How would you feel if you were one of the 800 million people
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Duties and Responsibilities Restaurant Manager * Accomplishes restaurant human resource objectives by recruiting‚ selecting‚ orienting‚ training‚ assigning‚ scheduling‚ coaching‚ counseling‚ and disciplining employees; communicating job expectations; planning‚ monitoring‚ appraising‚ and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. * Achieves restaurant operational objectives by contributing information and recommendations to
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globe‚ the penetration of fast food sector is enormous. A field study was conducted in order to evaluate the employees’ perception of various dynamics of organizational behaviour. The context selected was the fast food restaurants of Pakistan. A sample of 100 fast food restaurants’ employee was selected and data was collected using pre-printed structured questionnaires. The main data collection technique employed was factor loading using principle component analysis. It was performed on various constructs
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Research topics in business and Management A-Marketing 1. A comparative study on application of advertising through cell phone framework among various types of goods and services 2. Market entry strategy in an emerging market using Country of Origin information 3. Impact of brand awareness on consumer/brand loyalty: A study of packages milk brands 4. Characteristics of customer loyalty: impact of brand image or product characteristics/attributes – A study of packaged milk brands
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