Part I: business writing steps • Analyze audience • Identify target audience 1. Store managers. 2. Store employees. 3. Retail customers and public. • Identify communication channels. 1. Oral and written • What message is intended to 1. Persuade‚ inform‚ or built goodwill. • Organize 1. The structure and format of the message. 2. Clear and concise communication. 3. Proofread message. 4. Deliver the message. • Follow-up and feedback 1. Was message
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CARIBBEAN EXAMINATIONS COUNCIL Caribbean Secondary Education Certificate CSEC ® PRINCIPLES OF BUSINESS SYLLABUS Effective for examinations from May/June 2008 Including 2009 amendments CXC 08/G/SYLL 06 Published by the Caribbean Examinations Council. All rights reserved. No part of this publication may be reproduced‚ stored in a retrieval system‚ or transmitted in any form‚ or by any means electronic‚ photocopying‚ recording or otherwise without prior permission of the author
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Business Writing Test 1 Review • Definition of Communication – the transmission of information and meaning from one person or group to another • Communication Process o Encoding – converting the idea of a sender into words or gestures that convey meaning o Channel – The medium through which a message is transmitted (computer‚ telephone
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Business Communication Examination Paper : Semester II Section A: Objective Type (30 marks) Part one: Multiple choices: 1. __________is an essential function of Business Organizations: a. Information b. Communication c. Power d. None of the above ANSWER: Communication 2. Physiological Barriers of listening are: a. Hearing impairment b. Physical conditions c. Prejudices d. All of the above ANSWER: All of the above 3. Which presentation tend to make you speak more quickly than usual: a. Electronic
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Brown Coffeekins 123 Brown Street Singapore 656000 May 17‚ 2012 Coffee Supplies 132 Midnite Road Singapore 556677 Dear Sir or Madam‚ RE: My complaint on 13th May 2012 I am writing with regards to a terrible experience I had at Coffee Supplies one week ago. I ordered coffee beans as usual on March‚ and till now‚ I have still not receive my coffee beans. It’s been 2 months since I ordered‚ so I decided to give your company a call to see what went wrong. As I always liaise
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time for you to use your knowledge of formal language and writing to solicit a desired outcome of your own—a job! You are going to write a cover letter to a potential employer in regards to a job in which you are interested. A cover letter is a document sent with a résumé to highlight unique skills and qualifications and to express interest in a position. The letter should be three to five paragraphs and include the following: proper business headings‚ greetings‚ and salutations your reasons for
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International business exam notes UNIT 1 History of Canadian Trade European Trade * 1700s – trades grew fast after permanent Canadian settlement * Demand for raw materials (beaver pelts‚ fish‚ lumber) * Europe manufactured Canada’s raw materials * After 7 years war‚ England and Canada made trade agreements (help war torn France) * near-port cities used to facilitate trade import/exports US trade * Late 1700s‚ US independence
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UKAMi UKAMi MARKETING MANAGEMENT Analyzing Business Markets In this chapter‚ we will address the following questions : 1.What is the business market‚ and how does it differ from the consumer market? 2.What buying situations do organizational buyers face? 3.Who participates in the business-to-business buying process? 4.How do business buyers make their decisions? 5.How can companies build strong relationships with business customers? 6.How do institutional buyers and government
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Law and Corporate Managers – Prof. Larry Franklin Question Two A. (i) For refusal In order to honor the LC‚ the Seller has to comply exactly with the terms of the letter of credit. There are numerous typo errors in the LC and misspellings of the destination port and the Seller name‚ hence only a waiver of the discrepancies from JFTC will enable Bank of China to pay the Seller. As long as the waiver is not received‚ the BOC cannot make any payments. BOC has to state why it is not going to
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31. Differentiate between Brainstorming and Reverse Brain-storming. Reverse brainstorming helps you solve problems by: combining brainstorming and reversal techniques. By combining these‚ you can extend your use of brainstorming to draw out even more creative ideas. To use this technique‚ you start with one of two "reverse" questions: Instead of asking‚ "How do I solve or prevent this problem?" ask‚ "How could I possibly cause the problem?" Instead of asking "How do I achieve these results?" ask
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