Abstract/Introduction : Logistics is the one important function in business today. No marketing‚ manufacturing or project execution can succeed without logistics support. ’Logistics ’ is the management of the flow of resources‚ not only goods‚ between the point of origin and the point of destination in order to meet the requirements of customers or corporations. Logistics is one of the main functions within a company. The main targets of logistics can be divided into performance related and
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and low cost service to its customers Customer Segments Individual characterized by limited volume and Dispersed locations Small and medium sized business customers with documents and parcels as main items characterized by large volume but dispersed locations Large business customers with documents and parcels as main items characterized by very large volume and concentrated locations and destinations • Services to large customers reduced pickup and delivery cost while ensuring delivery speed
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E. K.‚ B. F. Nitzberg‚ and K. Balasubramaniam. The Parcel Service Industry in the U.S.: Its Size and Role in Commerce‚ Systems Engineering Department. School of Engineering and Applied Science‚ University of Pennsylvania‚ Philadelphia‚ 2000. http://www.seas.upenn.edu/sys/logistics/parcelstudy.html. 11. U.S. Census Bureau. Estimated Quarterly U.S. Retail E-commerce Sales. 2003. http://www.census.gov/estats. Accessed July 31‚ 2003. 12. United Parcel Service. SEC(Securities and Exchange Commission) Filings:
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Q. Critically analyse the article for the meaning of strategic human resource management and identify the factors impacting on strategic human resource management in contemporary organisations. Before an argument can be put in place about whether human resource management (HRM) can be strategic‚ we need to be aware that human resources (HR) is more then maintaining personal functions. Corporate and economic developments since the 1950¡¦s have dictated that businesses‚ to remain competitive‚ need
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Federal Express (FedEx) and United Parcel Service of America (UPS). The information provided was happened in 1997. For now‚ the information and strategic point of the company may be changed. But for the industry may still be the same. The US Express Mail Industry The express mail industry in the United States is quite concentrated with an economy of scale (marginal cost is very low). 85% of the market is served by the big three providers – Federal Express‚ United Parcel Service and Airborne Express
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Information Time-card Data Customer Information / Signature Destination Current Location of the Parcels (while en route) Billing and Customer Clearance Documentation Processing: The data is transmitted to a central computer and stored for retrieval. Data is also organized in such a way that it can be tracked by the customer. Outputs: Pickup and Delivery Times Delivery Status Proof of Delivery Position of Parcel Smart Labels Signatures of Receiver Package Receipts Reports on the Stages of Delivery Summary
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organization to further improve their customer service across the board. They bought out American Freightways and Viking Freight changing them to FedEx Freight encompassing the Eastern two thirds of the United States. In 2004 FedEx acquired Parcel Direct who is a leading parcel consolidator‚ which became SmartPost. This helped FedEx in its alliance with the U.S Postal Service and provided customers with proven cost effective solutions for low weight and time sensitive shipments within the United States. FEDEX
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Strategic Issues University of Phoenix Strategic Issues In any comprehensive planning process‚ strategic questions must be addressed. This is the reason United Parcel Service (UPS) examined several companies that have faced similar issues as they have experienced. These companies are Siemens‚ United States Postal Service‚ Oracle‚ JCPenney and 3M. In addition‚ UPS will show how they will adopt each company’s strategy in dealing with strategic issues and how those companies handled the situation
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support. The following points validate the major differences between these two giant firms and why they are close rivals. a Federal Express (Fed Ex)‚ held around 45% of the marketplace and was the first mover of the industry‚ closely followed by United Parcel Service(UPS). b
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services. UPS expanded its set of products by introducing Time Definite Services‚ offering air and ground shipment with delivery times such as UPS Next Day Air‚ UPS Next Day Early AM‚ UPS 2nd Day Air and UPS 3 Day Select. During the 1990s‚ United Parcel Service (UPS) grew from a $14 billion package delivery company to a $30 billion global enterprise offering international shipping‚ logistics‚ financial‚ and related services. UPS management adopted a strategy of “enabling global commerce” which combined
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