Term paper on: Service strategy of KFC Subject code: MKT 412 Section: 01 PREPARED FOR: SSM Sadrul Huda (SH) Assistant Professor Department of Business Administration East West University. PREPARED BY: Md. Taijul Islam ----------------------------------------------------Id: 2009-2-10-217 SHADIN -01917277300 Fariha Faroque Mitu ------------------------------------------------Id: 2009-3-13-024 Khaleda Akter -----------------------------------------------------Id:
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International Journal of Service Industry Management Emerald Article: Service portraits in service research: a critical review Bo Edvardsson‚ Anders Gustafsson‚ Inger Roos Article information: To cite this document: Bo Edvardsson‚ Anders Gustafsson‚ Inger Roos‚ (2005)‚"Service portraits in service research: a critical review"‚ International Journal of Service Industry Management‚ Vol. 16 Iss: 1 pp. 107 - 121 Permanent link to this document: http://dx.doi.org/10.1108/09564230510587177 Downloaded
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the factors that affect an organisation and the customer service role 1. Complete the table below with a description of the products and services for at least two commercial organisations‚ public organisations and third sector organisations. Please ensure you provide a description for each organisation‚ rather than a list. |Organisation type |Name of organisation |Description of products and services | |Commercial
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such as agriculture‚ industry and services. All the linkages have been calculated for two points of time by utilizing data on two input-output transaction tables for the period 1993/94 and 2006/07. The overall analysis reveals the services sector expansion over the years. The highest linkages of the industrial sector also stress to increase the amount of investment in this sector to expand other sectors as well. 1. Introduction Agriculture plays an essential role in the process of economic development
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FEATURES OF SERVICES In terms of economics‚ service is a transaction where no physical goods are transferred from the seller to the buyer. The benefits of services are held to be demonstrated by the buyer’s willingness to make the exchange. In terms of management‚ Service is a customer-focused approach in delivering information technology. Service Management focuses on providing value to the customer and also on the customer relationship. Some of the basic features of Services are: 1. Intangibility:
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In the today world Human resource management is so important to manage human than early time .It plays vital role for organization how they recruit highly motivated and competent employee. To sustain competitive advantage over the organization as we know managing human is difficult task so that to fulfill this need we need professional HR manager .Managing human resources depends upon both external and organizational environment. . The genesis of Human resource management was originated from people
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GUIDANCE SERVICES IN ELEMENTARY‚ SECONDARY & TRETIARY LEVEL The school is expected to provide more than just teaching and instruction. A school programme includes all those activities other than instructional which are carried out to render assistance to pupils in their educational‚ vocational‚ personal development and adjustment. GUIDANCE SERVICES IN ELEMENTARY The elementary school counsellor serves the needs of all elementary students‚ to help them develop‚ academically‚ socially and emotionally
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shift in how care is delivered to service users particularly those who suffer with Mental Illness. It was as recent as the 1960’s the concept of community care as opposed to institutionalisation was first considered and asylums began closing. Strains on resources and works such as those documented by Goffman and referred to by Miller 1996highlighted how institutions didn’t aid services users back to health but made them dependent on the system and incapable of making own choices and forming external relationships
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Nursing care delivery is defined as the way task allocation‚ responsibility‚ and authority are organized to achieve patient care.There are four well-defined and widely used traditional nursing care delivery system and each systems types is as follows‚ functional nursing‚ team nursing‚ primary nursing and patient-centered care nursing. I am currently on a gen- surge ward‚ while there I have observed that they are using the team nursing care model. Team nursing is a care model that uses a group of
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BANKING SERVICES IN INDIA I. HISTORY OF BANKING IN INDIA There are three different phases in the history of banking in India. 1) Pre-Nationalization Era. 2) Nationalization Stage. 3) Post Liberalization Era. 1) Pre-Nationalization Era: In India the business of banking and credit was practices even in very early times. The remittance of money through Hundies‚ an indigenous credit instrument‚ was very popular. The hundies were issued by bankers known as Shroffs‚ Sahukars
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