Montreal Toronto Delhi Mexico City Sao Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo Preface 22 1 1 What Is Organizational Behavior? 3 7 The Importance of Interpersonal Skills 38 What Managers Do 39 Management Functions 40 • Management Roles 40 • Management Skills 42 • Effective versus Successful Managerial Activities 42 • A Review of the Manager ’s Job 43 Enter Organizational Behavior 44 Complementing Intuition with Systematic Study 45 Disciplines That Contribute to the OB Field 47 Psychology
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Factors Affecting Organizational Climate and Retention Organizational Change Change refers to new reporting relationships‚ responsibilities‚ procedures‚ policies‚ equipment‚ tools‚ and/or software used on the job. Think about how an organization or work unit responds to change as a whole‚ rather than how individuals respond. Communication Communication addresses how information flows in an organization. Service Service is defined as meeting the needs and expectations of the persons
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INTRODUCTION Culture is the way of life. Societal culture consists of the assumptions‚ beliefs and values acquired and held by the majority of people in a geographical area (Sinha 1991). The word culture derivative of Latin Word ‘Culture’ Steaming “COLERE” means to cultivate. Culture first appeared in the Oxford English dictionary around 1430 it meant “Cultivation” or “tending the soil” based on the Latin culture. In 19th century ‘Culture’ was associated with the phrase “high culture” meaning
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Abstract The study of organizational behavior is importance in order to have a successful work performance. By most estimates‚ organizational emerged as a distinct field around the 1940s. However‚ its origins can be traced much further back in time. The Greek philosopher Plato wrote about the essence of leadership. Aristotle‚ another respected philosopher‚ addressed the topic of persuasive communication. The writings of sixteenth-century Italian philosopher Niccolo Machiavelli laid the foundation
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cognition (or thinking) provides valuable insight about communication skills and organizational behavior to help future healthcare managers understand human behavior at work. It will help appreciate how the science of organizational behavior and management thinking can be used to work with others in a way that leads to beneficial outcomes for both people and organizations. THE FIELD OF ORGANIZATIONAL BEHAVIOR Organizational behaviour is a broad area of management that studies how people act in organizations
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Organizational Structure “The organizational structure is a frame work” (Hax & Majluf‚ 2001‚ p. 444). An organizational structure can be compared to that of a building. Be it an organization or an ordinary building‚ flaws in the structure can lead to its downfall. Organizational structure and culture is vital in facilitating managers and leaders accomplish set objectives. With the growth spurt of technology‚ today’s business environment is prone to constant changes and a firm structure is required
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MBA 621 Organizational Structure Organizational structure plays an important role in day-to-day functions of an organization. The delegation of authority‚ work specialization‚ and employee reporting framework are some of the elements that help determine what the organizational structure should be. An efficient structure will facilitate decision making and smooth the span of control or scope managers have over operations. The
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Meaning and Scope of Organizational Behavior: “Organizational behavior can be defined as the understanding; prediction and management of the human behavior affect the performance of the organizations.” - Fred Luthans The study of Organizational Behavior (OB) is very interesting and challenging too. It is related to individuals‚ group of people working together in teams. The study becomes more challenging when situational factors interact. The study of organizational behavior relates to the
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Prentice Hall. Breckler‚ S. J‚ Olson‚ J. M& Wiggins‚ E. C (2006) Social Psychology Alive‚ USA: Cengage Learning. Brooks L Brooks L. (2009) Organizational Behavior Individual‚ Groups and Organization (4th edition) Essex: Pearson Education Limited. Eric‚ F (2002) [online] Purpose of structure Avaliable at http://smallbusiness.chron.com/purpose-organizational-structure-3812.html [Accessed on 20th December 2012] Greer C Grint K. (2005) The Sociology of Work (3rd edition) Cambridge: Polity Press Gitman
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What is organizational culture? * Organizational culture- The system of shared actions‚ values‚ and beliefs that develops within an organization and guides the behavior of its members * External adaptation- Involves reaching goals and dealing with outsiders regarding tasks to be accomplished; methods used to achieve the goals; methods of coping with success and failure. * Important aspects of external adaptation * Separating eternal forces based on importance * Developing
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