Technology-HSBC Case Study March 10‚ 2012 Professor Shaw Argosy University How has the company chosen to improve its knowledge of customers and therefore its decision making? Analyze the management‚ organization‚ and technology dimensions of the solution. HSBC‚ as with other banks‚ took advantage of many poor consumers looking to own their own home. These consumers had low credit scores‚ are in default or have low income‚ which means there was a higher probability of them not paying back
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About HSBC Hongkong Shanghai Banking Corporation (HSBC) is one of the largest banking and financial services organizations in the world. We are the world’s local bank. Headquarter: London Network: HSBC’s international network comprises around 8‚000 offices in 88 countries and territories in Europe‚ the Asia-Pacific region‚ the Americas‚ the Middle East and Africa. Shareholders: With listings on the London‚ Hong Kong‚ New York‚ Paris and Bermuda stock exchanges‚ shares in HSBC Holdings plc are held
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Corporate Governance Structure and Organization Structure of China Construction Bank Key Terms: Shareholding transformation Organizational structure Corporate governance structure Class: Management (Friday afternoon) Group 2: Afra Daisy Vicky Bill Chris Study on the Governance Structure and Organizational Structure of China Construction Bank Key Terms: Shareholding transformation Organizational structure Corporate
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To Organisation Organisation is one important element of the management process. It is next to planning. In management‚ organisation is both the process as well as the end-product of that process which is referred to as organisation structure. Such structure acts as the foundation on which the whole super-structure of management is built. Sound organisation structure is essential for the conduct of business activities in an efficient manner. It is within the framework of the organisation that
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RECRUITMENT PROCESS The selection of external recruits consists of the following steps: 1. CV Submission Potential candidates interested in joining the bank are required to send their complete curriculum vitae. An acknowledgement of receipt is sent for all submitted applications to the candidate’s email. 2. Application Evaluation The Human Resources department evaluates all incoming applications‚ against prerequisite abilities and skills set for all current openings. All applications are
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and marketing mix it tested new ideas with groups of customers and potential customers. Testing gives direct feedback on how customers will respond before launching a service‚ as well as providing guidance on the most appropriate proposition. The bank used focus groups and in-depth interviews to gain an understanding of consumer
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INTRODUCTION Just as organisations have goals describing their primary business objectives‚ they also have goals with respect to controlling how these objectives are met. These are the control goals of an organisation which are enforced through a system of internal control. Such a system enables them to adhere to external laws and internal regulations‚ prevent and detect fraud and continuously enhance the overall quality of the business. Independent of the type of organisation‚ these internal control
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CAPITAL STRUCTURE DETERMINANTS THE CASE OF THE KENYAN BANKING INDUSTRY TABLE OF CONTENTS 1. INTRODUCTION Capital structure refers to the mix of debt and equity which a firm uses to finance its operations. Many theories have been formulated with regard to whether there exists an optimal capital structure mix and the role the various determinants of capital structure play in deciding the mix. The Modern theory of capital structure began with Modigliani and Miller in 1958 (Harris
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Executive Summary This case study report describes a research on two large organizations namely PT Chevron Pacific Indonesia and HSBC in relation to their approaches to managing workforce diversity. The goal of this report was to identify workforce diversity theory and its advantages and disadvantages of managing workforce diversity. It also aims to analyse two organizations approaches to managing workforce diversity and evaluate advantages and disadvantages of the organizations’ approaches based
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discover the unique thermal properties that keep coffee hotter on the inside‚ while the outside remains cool to hold. So in this case‚ the organisation needs to educate the customer about the purpose of the mug. Perhaps it doesn’t matter who defines the ‘Purpose’ so long as both sides eventually understand and agree with it. Without alignment between organisation and customer‚ meaning agreement with the ‘Purpose’‚ there will be no business transaction. The following two excerpts have not been
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