ASSIGNMENT OF BUSINESS TO BUSINESS “MICROSOFT CORPORATION – THE DESIGN OF MICROSOFT SUPPORT NETWORK 1.0” BY KUNAL CHAKRABARTI‚ EPGP-03-042 SABYASACHI MAHAPATRA‚ EPGP-03-072 SOURAV MISHRA‚ EPGP-03-237 BACKGROUND: Microsoft Product Support Services (PSS) is the group who answers the phone when you call technical support for help. When you call PSS‚ the tech support representative will ask you how you’re going to pay for the call. Rates vary depending on whether you
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Contents ABSTRACT 3 INTRODUCTION 5 VENDOR OVERVIEW 8 INTRODUCTION 8 SAP 8 ORACLE 9 BUSINESS FUNCTIONS 13 Production 14 Sales 14 Support services 15 External services 15 BUSINESS FUNCTIONS SUPPORTED BY ORACLE AND SAP 16 TECHNOLOGY PLATFORM FROM SAP AND ORACLE 19 COST COMPARISON BETWEEN SAP AND ORACLE 20 EASE OF USE 22 ERP MODULES 23 Oracle’s Financial Management Analytics 23 Oracle database 11g enterprise edition 24 VENDOR SELECTION 27 ERP DEVELOPMENT LIFE CYCLE
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the world. 2. What are the legal impediments to Microsoft growing its sales in China? What are the political impediments? The legal impediments to Microsoft in China are the laws that are in place to prevent piracy of software but are lightly enforced by the foreign government authorities. This non-action forcing Microsoft to decrease the purchase price of about 200% to stay in competition against the software pirates. Though Microsoft has taken such drastic measures‚ they are still in
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2011 2010 2009 ROE 2.69% 3.95% 2.02% This comparison shows that Toyota’s performance in 2011 as measured by its ROE has improved compared to 2009. It suggests that the company has been effective during the time period. ROA: ROA= (Net income+ interest expense net of tax)/ average total assets 2011 2010 2009 ROA 1% 1.47% 0.8% This comparison suggests that Toyota has been increasingly effective on utilizing its total
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ASSIGNMENT ON MICROSOFT WORD What is Microsoft Word? Microsoft Word‚ or Word as it is commonly known‚ is a software application that allows you (the user) to perform word processing. You may use Word to create documents such as letters‚ invitations‚ term papers‚ flyers‚ resumes‚ novels‚ and much more! Microsoft Word is a proprietary word processor designed by Microsoft. It was first released in 1983 under the name Multi-Tool Word for Xenix systems. Subsequent versions were later written
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ASSIGNMENT COVER SHEET (to be completed by the student) AIB student ID number: Student name: Course name: Subject name: Subject facilitator: Teaching Centre: No. of pages: Word count: DECLARATION A12855 ADRIAN MARK BISRAM MBA FINANCE 712 SFI – STRATEGIC FINANCIAL ISSUES MS. RENEE POPPLEWELL SCHOOL OF HIGHER EDUCATION LIMITED 9 1638 I‚ the above named student‚ confirm that by submitting‚ or causing the attached assignment to be submitted‚ to AIB‚ I have not plagiarised
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The Microsoft office platform includes 3 features: Word‚ Excel and PowerPoint. Each program has it own individual characteristics that can be useful to any type of working environment. Microsoft Word is a full-featured word processing program that all you to create many types of personal and business documents‚ including flyers‚ letters‚ memos‚ resumes‚ reports‚ fax cover sheets‚ mailing labels‚ etc. With Word you can easily attach files. It helps you create a “good heading structure.” It ensures
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Financial Ratios: What They MeanIn assessing the significance of various financial data‚ managers often engage in ratio analysis‚ the process of determining and evaluating financial ratios. A financial ratio is a relationship that indicates something about a company’s activities‚ such as the ratio between the company’s current assets and current liabilities or between its accounts receivable and its annual sales. The basic source for these ratios is the company’s financial statements that contain
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* Microsoft Windows * Microsoft Windows is the most commonly used operating system in personal computers and is installed‚ distributed‚ and sold by most successful businesses in the United States. A discussion of what makes Windows the best choice for an operating system for a personal computer is included here. This discussion will examine the points why Windows is a popular operating system and compare it to other operating systems. With discussion points of memory management‚ process management
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What is a Database? A database is simply a collection of related information. For example‚ if you gathered together all your photographs‚ you would have a database of photographs. If you collected all your photographs that included your dog‚ you would have either a more targeted database or a subset of your larger database. If your database is small (for example‚ your home insurance policies)‚ you can probably manage the information manually. In such instances‚ you might use a traditional management
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