Problems Week 4 Betsy Whitfield ITT Tech Online MG518 – Operations and Process Management Professor Eloise Thomas August 24‚ 2013 * Chapter 9: Problems 2a‚ 2b‚ 5a‚ and 5b on page 346 * Chapter 10: Problems 2 and 5 on pages 381-382 * Chapter 11: Problems 2 and 3 on pages 407-408 * Chapter 12: Problems 2‚ 3a‚ 3b‚ 10a‚ 10b‚ 22a‚ and 22b on pages 440-443 Chapter 9 Problem 2 Prince Electronics‚ a manufacturer of consumer electronic goods
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service vs management perception of service have developed. This starts with the initial experience at the register when the customer places their order. The average American expects quality service from food service establishments. This means that they expect to be treated with value and with respect. However‚ a common complaint made by McDonald’s customers is that the employees seem to never have the customer’s interest in mind. This may result from a misperception from the location’s management. The
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SYNOPSIS This System will be a combination of smaller modules such as Admin‚ Doctor‚ Reception and Patient which will be interlinked.These modules further will contain sub routine modules. The system is specially aimed at catering to the needs of hospitals currently not having any such systems or has over grown their needs over a course of time. Current systems work according to the standard guidelines which do not serve optimally due to absence of services
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Product and Service design plays a strategic role in helping an organization achieve its goals. A good product or service design can ensure customer satisfaction‚ quality and production costs. On the other hand‚ if an organization is offering poor product or service‚ customer’s feedback in the form of lack of interest will result in poor sales. Also quality and production costs are affected by poor design of the product or service. Some key reasons to design or redesign a product are simply. They
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a customer who demands a different mix of features and attributes. It is often best not to be fastest to the market‚ but to be the best firm in the market as judged by the ultimate customer. 3. What are the major priorities associated with operations strategy? How has their relationship to each other changed over the years? The four major imperatives are cost‚ quality‚ delivery‚ and flexibility. In the sixties‚ these four imperatives were viewed from a tradeoff’s perspective. For example
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OPERATIONS MANAGEMENT 1. Supplier Us Customer Raw materials Transforming Work in progress inventory Transformation Finished goods inventory Customer Codex 25000D1‚ 18 dollars (Notes and Problems). Assignment 1‚ 2 make for 15%. Midterm make for 35% and the Assignment 3 for 10%. Finals make up for 40%. Assignments handed in at the beginning of sessions 5‚ 7 and 12. Value added: Inputs Transformation process Outputs. How do we increase value to the product. A lot of things
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SOLID WASTE MANAGEMENT OF HOSPITALS IN KATHMANDU By: Ramesh Kaphle I. INTRODUCTION ENVIRONMENTAL problems are at top priority since last few decades as these are directly vulnerable to human beings‚ animals‚ crops and surrounding environment as well. These issues are so vital to discuss and are not ignorable at any cost. Hospitals are the places of health care and if waste will be not disposed off properly then most of the stakeholders may get infected especially employees working in the
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------------------------------------------------- ONLINE HOSPITAL INFORMATION MANAGEMENT SYSTEM ------------------------------------------------- for ------------------------------------------------- Project ------------------------------------------------- (MT0053) ------------------------------------------------- of the course ------------------------------------------------- ------------------------------------------------- MSc-IT ------------------------------------------------- Fourth
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QM 300 Midterm Part I 1. Project management: a) Is the planning‚ scheduling and controlling of project tasks to meet objectives. b) Is used primarily in construction and public works. c) Requires less communication than ongoing process management. d) Focuses on well-understood‚ unambiguous tasks and relationships. Using the following project‚ with activity times estimate in days and a critical path of CH-J-K‚ to answer the next 3 questions: Activity A B C D E F G H I J K Immediate Predecessor
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Case 2: Project Management at Arnold Palmer Hospital 1- Develop the network for planning and construction of the new hospital at Arnold Palmer. 2- What is the critical path and how long is the project expected to take? The critical path is Activities 1-3-5-6-8-10-11-12-14-16-17-19- 20-21. The project will take around 47 months (4 years). 3- Why is the construction of this 11-story building any more complex than construction of an equivalent office
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