REFERENCE TO OPERATIONS MANAGEMENT ONLY‚ DISCUSS HOW SIA MIGHT DEVELOP IN THE FUTURE IN ORDER TO REMAIN COMPETITIVE. 2 1.1 INTRODUCTION 2 1.2 CRITICAL SUCCESS FACTORS OF SINGAPORE AIRLINES 3 1.2.1 Product/Service Differentiation 3 1.2.2 Human Assets 4 1.2.3 Fleet management 5 1.2.4 Strategic Alliances/Partnerships 5 1.2.5 Superior Service 5 1.3 COMPETITIVE ADVANTAGE STRATEGIES (PORTER’S) 6 1.4 ANSOFF’S PRODUCT/MARKET GRID 8 2.0 REFERENCES/BIBLIOGRAPHY 14 1.0 With reference to Operations Management
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resources which‚ when imple- mented‚ are difficult or impossible to modify without major added costs.(T/F) T Increasing capacity just before a bottleneck operation will improve the output of the process. (T/F)F 7. Design capacity refers to the maximum output that can possibly be attained. (T/F)T Among decision environments‚ risk implies that certain parameters
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Operations Management and Ethical Issue According to Aquilano‚ Chase‚ and Jacobs (2005)‚ "Operations management (OM) is defined as the design‚ operation‚ and improvement of the systems that create and deliver the firm ’s primary products and services" (p.19). Operations management is a dynamic field and presents exciting new issues and challenges for operations managers. For example‚ Maura Sprenger‚ human resources director at Techno Inc.‚ a fast growing information technology company
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CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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cell. Using Group Technology Cells can reduce movement and improve product flow. Smooth the flow-> pull system-Kanban: Kanban means “sign” or “instruction card” in Japanese; the authority to produce or supply additional parts come from downstream operations; -small lots: Require less space and capital investment‚ Move processes (work stations) closer together‚ make quality problems easier to detect-quick setups-uniform production‚ and continuously improve-> quality at the source-total productive
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References: Banerjee‚ B. (2006). Cost Accounting Theory And Practice (12th ed.). New Delhi: Prentice Hall of India. Dopson‚ L. R. (2010). Food and Beverage Cost Control (5th ed.). Canada: John Wiley and sons‚ Inc. Jinnet‚ L. P. (2006). Small Buisness Start-Up (6th ed.). Chicago:
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activities are coordinated & controlled b. how resources are allocated c. the location of departments and office space d. the policy statements developed by the firm Q2. The purpose of job enrichment is to a. expand the number of tasks an individual can do b. increase job efficiency c. increase job effectiveness d. increase job satisfaction of middle management Q3. Strategic planning as a broad concept consists of a. corporate strategy and business strategy b. strategy formulation and strategy
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2 Operations Strategy in a Global Environment PowerPoint presentation to accompany Heizer and Render Operations Management‚ 10e Principles of Operations Management‚ 8e PowerPoint slides by Jeff Heyl © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-1 Developing Missions and Strategies Mission statements tell an organization where it is going The Strategy tells the organization how to get there © 2011 Pearson Education‚ Inc. publishing as Prentice Hall 2-2
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MODULE TITLE: SUPPLY CHAIN AND OPERATIONS MANAGEMENT ASSIGNMENT TITLE: ESSAY ON SUPPLY CHAIN RISK MANAGEMENT IN BUSINESS TABLE OF CONTENT 1.0 Executive summary 3 2.0 Introduction 4 3.0 Risk identification 5 4.0 Risk assessment
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Barilla Case ____________________________________________________________ ______________ Overview of Barilla Barilla appears to be in a commodity industry‚ suggesting flat demand. Barilla positions themselves as the branded‚ premium‚ dry pasta. Their order qualifiers are consistency and quality‚ and their order winners are brand recognition and variety in shapes. In fact their product line is extensive – 800 products. However‚ Barilla faces demand fluctuations that strain their
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