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    Operations management 1. One of the improvement initiatives that helped to win the Sunderland plant a new model was a four-year programme. It started eight years before the new model was due to start production. Why do you think it takes eight years for initiatives like this to come to fruition? Definition Operations management focuses on carefully managing the processes to produce and distribute products and services to its users. A great deal of focus is on efficiency and effectiveness of

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    Disney’s Planning Process Aggregate planning at Disney World is all about people—how many people will visit the parks and what they will do while there. The Disney property in Florida includes 4 parks‚ 20 hotels‚ 27‚500 rooms‚ 160 miles of roads‚ and 56‚000 employees. Forecasting attendance and guest behavior helps plan for more than 1 billion customer interactions per year‚ and the purchase of 9 million hamburgers‚ 50 million Cokes‚ and tons of “tangible memories.” Planning begins with

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    Winter / November 2012 Master of Business Administration - Semester 2 MB0044 - Production and Operation Management ASSIGNMENT- Set 1 Q1. Explain the basic competitive priorities considered while formulating operations strategy by a firm? Competitiveness is at the core of all strategies. Even among them‚ priorities tend to bring the organisation’s focus on the areas to be dealt with in terms of allocation of resources – people‚ money‚ and time. This means that different functional areas with

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    Case Analysis – BP America‚ Inc.: The Prudhoe Bay Oil Spill and a Commitment to “Being Green” Michelle L. Staton Case Summary The Angelo-Persian Oil Company was formed in 1909 by a wealthy Englishman named William Knox D’Arcy. It did not operate under the British Petroleum (BP) name until 1954. In early 1959‚ BP discovered hydrocarbons under the North Sea and Alaska‚ and found the West Sole gas field in 1965 which was the first oil exploration success in British waters. In 1969

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    consisting of 3 parts (Part 1 Introduction; Part 2 Don’t Guess‚ Gather Data; and Part 3 Moving Forward). Now answer the questions below: Question 1: The Zara case shows how information systems can impact every single management discipline. Which management disciplines were mentioned in this case and how does technology impact each? (50% of the total mark) The case study mentioned management disciplines including information gathering‚ processing‚ storing‚ distributing and use of information.

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    Quality Control Management Kristi Goddard Capella University MBA6022 – Strategic Operations Management Sunday‚ March 17‚ 2012 1205 Sumac Circle Zebulon‚ NC 27597 Telephone: (919) 880-9037 Email: kgoddard1@capellauniversity.edu Instructor: Dr. Gary Reinke Abstract The overlying mission of The Toyota Motor Corporation is to "develop and provide innovative‚ safe and outstanding high quality products and services that meet a wide variety of customers ’ demands to enrich the lives of people

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    Operations Management Chap 1

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    OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes

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    Case overview This case is about Hazel‚ an employee that has worked for a Fortune 500 company for nearly 15 years. She suddenly finds herself unemployed and in need of a job. After many months of searching for employment unsuccessfully‚ she began to mow the lawns of her neighbors for income while she continued to look for employment. When she failed to gain employment‚ she decided to go into business for herself maintaining neighborhood lawns. In the beginning‚ the business was

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    ORGANIZATIONAL MANAGEMENT AND OPERATIONS PAPER Juan Malfavon CJA/484 v2 July 13‚ 2012 Gregory Baugh * Criminal Justice Trends Paper * The Policing component is only one part of the criminal justice system (triad of justice) that includes Policing‚ Courts‚ and Corrections‚ and it is the primary tier that generates criminal arrests‚ prosecutions‚ restraints‚ criminal activity‚ and protects the peace. * This paper will review the policing function of the criminal justice system

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    Operations Management Notes & Study Guide Chapter 1 (MSWD) When people wait‚ there is a mismatch between supply and demand‚ with respect either to their timing or their quantities. By better matching supply w demand‚ a firm gains a significant competitive advantage over its rivals. Demand can vary (in either predictable or unpredictable ways) and supply is inflexible. Pg. 2 – great Table that shows examples of supply-Demand Mismatch Even a seemingly small improvement in operations can have a

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