GHANA ARMED FORCES IN UNITED NATIONS PEACEKEEPING OPERATIONS: CHALLENGES AND PROSPECTS INTRODUCTION 1. One of the greatest challenges to the development of mankind has been conflicts. Wherever individuals or groups come together‚ there is bound to be different ideas‚ goals and aspirations. The inability to resolve these differences into an acceptable common goal often degenerate into different form of conflicts. At all levels of human existence‚ many conflicts have had devastating effects.
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1. OPERATIONS PERFORMANCE OBJECTIVES In accordance with Slack‚ Chambers and Johnston‚ performance objectives is a generic set of performance and indicators that can be used to set the objectives or judge the performance of any type of operation. In this context‚ there are five key most objectives that can or will be used to help improve the operations of a service industry (Dental health care as stated earlier). a) Quality Quality can be defined in so many ways. In simpler terms we will describe
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Introduction 2 Five Performance Objectives 3 Implement and Support Process 5 Evaluating Model 6 Conclusion 7 Reference 8 Introduction “Operation strategy concerns the pattern of strategic decisions and actions which set the role‚ objectives and activities of the operation.” It refers to the process to set mission and goals‚ make specific decisions for achieve specific objectives; and the procedure to design and formulate the strategy of operations. Operation strategy is one part of the organizational
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ROLE AND OBJECTIVES OF OPERATIONS Key questions • What role and contribution should the operations function play in achieving strategic success? • What are the performance objectives of operations and what are the internal and external benefits which derive from excelling in each of them? Topics covered • The role of the operations function in the organization’s strategic plans. • How the contribution of the operations function to the organization’s competitiveness can be assessed. • The meaning
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Environment as an Operations Objective The purpose of this assignment is to consider the Environment as an Operations Objective. The article proposes an idea of how organizations should consider five objectives versus four‚ which is the more traditional approach to operations management. It is suggested that the fifth objective be an Environmental objective‚ adding to the four key performance objectives of cost‚ quality‚ time‚ and service. Importance of the Environmental Objective Why is the environmental
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Mutiara‚ being one of the most prestigious hotels in Penang‚ have managed to secure a foothold in this lucrative and highly competitive environment. Wernie has the vision and very clear focused beliefs about the importance of running an effective operation where customers have every right to demand for first class service which they are obliged to provide for. Assuming neighbouring competitors such as Pelangi Beach Resort Langkawi and Shangri-La’s Rasa Sayang Resort who is adopting common strategies
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Operations objectives at the Penang Mutiara There are many luxurious hotels in the South-East Asia region but few can compare with the Penang Mutiara‚ a 440 room top-of-the-market hotel which nestles in the lush greenery of Malaysia’s Indian Ocean Coast. Owned by Pernas-OUE of Malaysia and managed by Singapore Mandarin International Hotels‚ the hotels General Manager is Wernie Eisen‚ a Swiss hotelier who has managed luxury hotels all over the world. He is under not illusion about the importance
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QUESTION 1 Using the specific operations performance objectives explain why do you thing TMC is a world-class company? A company should be concerned to satisfy its customers’ requirements for fast and dependable services at reasonable price‚ as well as helping its own suppliers to improve services they offer. There are five basic performance objectives and they apply to all types of operation: • Quality • Speed • Dependability • Flexibility • Cost (Slack‚ N. et
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Study The case circle around Penang Mutiara Hotel located in Malaysia’s Indian Ocean coast. Also‚ the case focuses on how important to run an effective operation inside the hotel‚ because when problem occurs regards managing operation‚ the customer sees them immediately and that’s the biggest motivation for the hotel management to take operations performance seriously. To view the full case study‚ kindly refer to Reference [1]. Questions 1. Describe how you think the hotel’s management will:
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Operations management is an area of management concerned with overseeing‚ designing‚ and controlling the process of production and redesigning business operations in the production of goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed‚ and effective in terms of meeting customer requirements. It is concerned with managing the process that converts inputs (in the forms of materials‚ labor‚ and energy) into
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