Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
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TECHNOLOGY ON THIS BUSINESS. THEN DISCUSS WHAT CORPORATE SOCIAL RESPONSIBILTY IS AND HOW A BUSINESS CAN TAKE ADVANTAGE OF IT. Operations management is concerned with overseeing‚ designing and controlling the process of production and then turning raw materials and resources into outputs of finished goods or services. It involves the responsibility of ensuring that business operations are efficient in terms of using as few resources as needed and effective in terms of meeting customer requirements. Qantas
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DSME 2030 Operations Management Introduction to Operations Management Sean Zhou CUHK Business School CUHK DSME 2030 Page 1 Why is so Successful? Founded in 1971‚ based in Memphis‚ Tennessee‚ with $44.3 billion annual revenue in 2013 Serve 220 countries and regions‚ 300 thousand employees Deliver 3.4 million packages daily with 654 planes and 43‚000 trucks Multiple divisions/operating units: FedEx Express‚ FedEx Ground‚ FedEx Freight‚ FedEx Services Fast and reliable On-time
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simplify and organize society. Classifications make that possible by metaphorically placing all objects in society into boxes so that there can be “knowledge about which thing will be useful at any given moment”(2). Geoffrey C. Bowker and Susan Leigh Star in “To Classify Is Human” state that “classification is a spatial‚ temporal‚ or spatio-temporal segmentation of the world” (10). Stereotyping is our way of placing human beings into classification’s metaphorical boxes. Richard Dyer in “The Role of
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BOOK REVIEW BLUE OCEAN STRATEGY: How to Create Uncontested Market Space and make the Competition Irrelevant W. Chan Kim and Renée Mauborgne‚ 2005. BLUE OCEAN STRATEGY : How to Create Uncontested Market Space and Make the Competition Irrelevant. Harvard Business School Publishing Corporation. ISBN 1-59139-619-0. I find this book‚ Blue Ocean Strategy: How to Create Uncontested market Space and Make the Competition Irrelevant‚ is very informative. The only thing that I am not very fond of
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Operation management can be summarized as techniques for restructuring the infrastructure to gain a competitive advantage to optimize decisions and processes utilized in business practices. Operation management gives the managers a systematic way to enhance their day to day processes and assist in maximizing revenues. One of the key objectives practiced by an OM manager is making ethical decisions during the planning‚ reviewing‚ and implementation stages of new processes. This paper will briefly
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96. Operations Management 10e William J. Stevenson Solutions manual 96. Operations Management 10e William J. Stevenson Solutions manual Source: http://newsgroups.derkeiler.com/Archive/Sci/sci.engr/2009−05/msg00015.html • From: "solutionsservice@xxxxxxxxxxx" • Date: Mon‚ 25 May 2009 09:43:56 −0700 (PDT) solutions manual and Test Bank contact with ‚ solutionsservice (at) hotmail.com (my email address‚solutionsservice@xxxxxxxxxxx )‚ these are parts of our solutions‚ if the solution you
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Topic 1: Introduction to Operations Management Operations - The part of a business organization that is responsible for producing goods and services Operations Management - management of systems or processes that create goods and/or provide services - Science and art of ensuring that goods and services are created and delivered successfully to customers Operations Managers - make decisions regarding the operations function and its connection with other functions - plan and control the production
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Operations Management in Business Task1.1 – Importance of Operations Management to the success of business (McDonald’s) Operations management refers to the activities‚ decisions and responsibilities of managing the resources which are dedicated to the production and delivery of products and services. Operations management exists in very organization and is very important in business operations since it forms the heart of the organisation by controlling the system of operation. Operations management
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Business School Master of Science in Global Operations ISOM 5700 Operations Management Fall 2014 Instructor: Professor Albert Y. Ha Department of Information System‚ Business Statistics and Operations Management Room 4023‚ LSK Business Building (852) 2358 7724 imayha@ust.hk http://www.bm.ust.hk/~isom/staff/imayha.html Teaching Assistant: Edmond Ho imhcf@ust.hk Course web site: http://lmes2.ust.hk Course Description Operations management is the management of business processes
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