CASE 3: STRATEGIC CHOICES AT THE SINGAPORE AIRLINES GROUP Strategic Management and strategic Competitiveness Productivity Enhancement 1) Deployment of Technology 2) Total Involvement 3) Incentives The External Environment A) General Environment 1) Demographic • Malaysian Airlines (regional competitor)‚ which is geographically closed to Singapore‚ were imitating SIA’s strategy (threats) 2) Economic • Global financial crisis – reduced demand
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* Airline Customer Relationship Management Tool INDEX 1. Introduction 2. System Analysis a. Existing System b. proposed System 3. Feasibility Report a. Technical Feasibility b. Operational Feasibility c. Economical Feasibility 4. System Requirement Specification Document a. Overview b. Modules Description c. Process Flow d. SDLC Methodology e. Software Requirements f. Hardware Requirements 5. System Design a. DFD b. E-R diagram c. UML d. Data Dictionary 6.
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Case Study Southwest Airlines Course: Services Marketing 3rd Term Southwest Airlines (SWA) began services in 1971. In 1972‚ court order no charter flight beyond Texas in order to make up for the lost revenue they were forced to sell aircrafts and keep just the ones needed to continue business and operate scheduled services. Schedule could be kept if the turning time of a plain was low enough (10 minutes). Nevertheless‚ Dallas-based SWA achieved 40 consecutive years of profitability and an
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Operating System UNIT - 1 Roadmap • What is an Operating System? • • • • • • • • Operating System Objectives/Functions The Evolution of Operating Systems Major Achievements Structuring methods Design of API’s Interrupts Device Organization User/System state Transition What is an Operating System? • A program that acts as an intermediary between a user of a computer and the computer hardware. OR • A program that controls the execution of application programs. • Kernel – the one program
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you all know‚ MAS and AirAsia now are fighting over who has the best and cheapest campaign. Everyday we can see on newspaper MAS offering flying to various locations at RM0. The next days AirAsia shoot back with other location with free seats or 99 cents fares. AirAsia flight offers out with a special promotion Now Everyone Can Fly n 2010. AirAsia also offer flight and tour packages.. The price of flight fares between MAS and AirAsia‚ AirAsia is cheaper than MAS. AirAsia wants to be the lowest
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UUM COLLEGE OF ARTS AND SCIENCES UNIVERSITI UTARA MALAYSIA No. Information on Course 1. Course Name : OPERATING SYSTEM 2. Course Code: STIK2044 3. Name(s) of Academic Staff: HATIM MOHAMAD TAHIR ROOM: SOC3070 OFF:928 5193 EMAIL: HATIM@UUM.EDU.MY FB: HATIM 4. Rationale for the inclusion
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Chapter 2 – Operating System Overview TRUE/FALSE QUESTIONS: 1) An OS should be constructed in such a way as to permit the effective development‚ testing‚ and introduction of new system functions without interfering with service. (True) 2) The OS masks the details of the hardware from the programmer and provides the programmer with a convenient interface for using the system. (True) 3) The ABI gives a program access to the hardware resources and services available in a system through the user
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1. Briefly‚ what is an operating system? An operating system serves as a hardware/software interface‚ acts as a repository for common‚ shared routines and defines a platform for constructing and executing application software. 2. An operating system presents an application programmer with a relatively "friendly" hardware/software interface. What does this mean? Why is it important? The user interface‚ sometimes called the shell‚ provides a mechanism for the user and application programs to communicate
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INTRODUCTION Operating system (OS) is a set of programs that acts as an interface between user and computer hardware. It also manages the internal resources of a computer like control Unit‚ arithmetic logic unit‚ memory unit‚ I/O unit etc. simply we can say that operating system (OS) is a communication channel between the user and the computer machine. It is must for any computer system because the OS is only: The one program that runs at all the times on the computer. The program that
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Operating Systems Task 1 An operating system (OS) is a part of software which manages the operation of a computer. It controls the hardware and software of a computer‚ without it a computer would be useless. DOS Disk operating system (DOS) was released in 1981. It will load from a floppy disk each time a computer starts. DOS uses a command line interface. Command line interface can be difficult to use if you aren’t trained or experienced in using it. DOS is the predecessor to windows. DOS is
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