“A STUDY ON CUSTOMER RELATIONSHIP MANAGEMENT WITH SPECIAL REFERENCE TO SUGUNA AUTOMOBILES‚ COIMBATORE” CHAPTER - 1 INTRODUCTION 1.1 ABOUT THE STUDY An organisation‚ whether a business or an industrial enterprise need customer for its survival and growth. The success and failure of an organization depends on its customers. So it is utmost duty of any organizational member to look after their customer’s needs and wants and make them satisfied with their product or service. It is ideal from any organizations
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Contents Executive summary: 2 Company Analysis: 2 Introduction: 2 Vision 3 Mission: 3 Market Situational Analysis: 3 Strengths: 3 Weakness: 4 Opportunities: 5 Threats and the COMPETITION : 5 Competitors: 6 Peugeot: 6 Renault: 6 Implementation and control: 6 Market mix strategies: 6 Evaluation and Control 7 Financial Reviews: 8 Consolidated Balance sheet (CZK million) 8 Sales /Financial Projection Based on the facts of Past years 8 Reccomendations 9 References
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Assignment # 1 http://in.reuters.com/article/2013/09/14/autos-gm-union-idINL2N0HA0JF20130914 The autoworkers union and General Motors Canada have reached a tentative agreement that would extend their existing contract for production and skilled trade workers at its assembly plant in Ingersoll‚ Ontario for an additional four years. With the tentative deal in place workers can somewhat be assured that their jobs are secured for at least four years‚ with job security may bring a sense of Job Satisfaction
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Volkswagen’s present strategy and how they r doing in current Indian market The Indian arm of the biggest European car maker will focus more on strengthening its sales and service network and less on expanding market share at least until 2015. Sales have slipped 20% in the six months starting April‚ after growing 52% in the last fiscal Sales at the car maker‚ which sells automobiles including the Passat‚Jetta‚ Vento and Polo in India‚ have slipped this year after growing 52% in the last fiscal
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Bajaj Pulsar is a motorcycle brand owned by Bajaj Auto in India. The two wheeler was developed by the product engineering division of Bajaj Auto in association with Tokyo R&D [1] and later with motorcycle designer Glynn Kerr. Currently there are five variants available‚ with engine capacities of 135 cc‚ 150 cc‚ 180 cc‚ 200 cc‚ and 220 cc. Previously it was also offered with a 200 cc DTS-i oil cooled engine‚ which now has been discontinued. Instead a new version Pulsar 200NS was launched in 2012.[2]
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Bhubaneswar in the past few years has come out of its dormancy and has shown considerable development in sectors that have placed it as one of the fastest growing cities in the nation. With the IT majors and MNCs opening up‚ the very face of the working class has now changed. Once the ‘hamara Bajaj’ family (with dad driving mom and two kids out in the unfailing trustworthy two wheeler) is now slowly transforming to mom’s shopping in malls ‚groceries from retail shops and super busy dad’s driving
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Overview of Two Wheelers Talking of the two wheeler industry‚ the names that effortlessly come to us is Bajaj Auto‚ Hero Honda‚ TVS Motor‚ Yamaha Motor‚ Kinetic and others. The two wheeler segment has played an important role in giving a push to the automobile industry in India. In fact‚ the production‚ sales and exports of the two wheelers is a fair indication of the growing importance that it enjoys in this country’s manufacturing economy. An overview of the two wheeler industry makes this clear
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AAP Aam Aadmi Party (translation: Common Man Party; abbreviated as AAP) is an Indian political party‚ formally launched on 26 November 2012. It came into existence following differences between the activists Arvind Kejriwal and Anna Hazare regarding whether or not to politicise the popular. India against Corruption movement that had been demanding a Jan Lokpal Bill since 2011. Hazare preferred that the movement should remain politically unaligned while Kejriwal felt the failure of the agitation
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aspects‚ but require far more specific training and stringent qualifications. You can take courses from institutions that specifically teach the different areas of mechanics‚ attend a community college‚ or work yourself up from a laborer position at a auto repair shop. However‚
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While the Auto Waits romptly at the beginning of twilight‚ came again to that quiet corner of that quiet‚ small park the girl in gray. She sat upon a bench and read a book‚ for there was yet to come a half hour in which print could be accomplished. To repeat: Her dress was gray‚ and plain enough to mask its impeccancy of style and fit. A large meshed veil imprisoned her turban hat and a face that shone through it with a calm and unconscious beauty. She had come there at the same hour on the day
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