Index 1. Statement of Confidentiality 2. Synopsis 3. Introduction: TCS -An Organizational Perspective The Pre-OD Scenario: Our Strengths and Areas of Concern Alignment and Structure at TCS Scenario Building Workshops Goal Alignment & Balanced Scorecard PROPEL – The Intervention: Culture Building at TCS 4. The case of a large relationship at TCS: Team Alignment through PROPEL framework & Spiral Dynamics Value Cards at the Large Relationship Improvements through Measurements/ Initiatives:
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Quality of work life programs are organization-wide initiatives. Most QWL programs are designed and implemented based on organizational demographics‚ structure and goals. These programs are designed to impact the organization as a whole. The primary goal of QWL programs is to improve the overall well being of the employee‚ while achieving organizational objectives‚ such as increased productivity. In addition to this‚ QWL programs were developed to reduce absenteeism‚ turnover and increase productivity
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WHAT MAKES OD‚ OD? * Dr. David W. Jamieson Organization development (OD) is more than 50 years old. In response to prevailing organizational values-in-operation that were partially a function of the times‚ OD offered a more holistic view of people and organizations‚ with an emphasis on humanistic and democratic values‚ and the belief that this different perspective was not only better for people‚ but also for organization performance. Prior to World War II‚ organizations typically operated
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What were the challenges that Shikhar Ghosh faced when he joined Appex? Do you agree with Ghosh’s assessment upon joining Appex that the firm needed was control and structure? What is functional structure? What were the strengths and weaknesses of functional structure? How well did the product and business team structure address the problems with functional structure? What do you think about the changes to a divisional structure? What are its relative advantages and disadvantages compared to
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Organization Development Organization development (OD) is a new term which means a conceptual‚ organization-wide effort to increase an organization’s effectiveness and viability. Warren Bennis has referred to OD as a response to change‚ a complex educational strategy intended to change the beliefs‚ attitudes‚ values‚ and structure of an organization so that it can better adapt to new technologies‚ markets‚ challenges‚ and the dizzying rate of change itself. OD is neither "anything done to better an organization"
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IBM Case Study 1.) IBM advertises itself as a company that provides service and business solutions. It used to be positioned as a computer hardware company‚ but as more companies like HP and Dell began to pop up they were forced to move away from this image. I recently had the pleasure of speaking with an IBM sales person‚ and he said that they very much rely on the value of their products‚ rather than competing on price. IBM positions themselves as having better‚ but slightly more costly
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I. Current Situation (1991-1993) 1. History of IBM: IBM is a multinational corporation that started its activities in 1911. But its origins can be traced back to 1890‚ during the height of the Industrial Revolution. It was first known as the Computing-Recording Company‚ and then in 1924‚ it took the name of International Business Machines. Nowadays‚ this multinational company is known as the ¡§Big Blue¡¨ 2. Mission statement IBM main activity is to find solutions to its wide range of clients
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Overview OD is a long range effort to improve organization’s problem solving and renewal processes‚ particularly through more effective and collaborative management of organizational culture‚ often with the assistance of a change agent or catalyst and the use of the theory and technology of applied behavioral science. Although behavioral science has provided the basic foundation for the study and practice of organizational development‚ new and emerging fields of study have made their presence
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OD and Change The Message Is Clear - Change Or Disappear “There’s no off season anymore” - Nolan Ryan “You miss 100% of the shots you never take” - Wayne Gretsky “Somebody has to do something‚ and its just incredibly pathetic that it has to be us.” - Jerry Garcia‚ the Grateful Dead CHANGE - AN ONGOING PROCESS Companies no longer have a choice‚ they must change to survive. Unfortunately‚ people tend to resist change. It is not easy to change an organization‚ let alone an individual. This
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What is power? We can examine “power” from the following definitions: “Ability to act‚ regarded as latent or inherent; the faculty of doing or performing something; capacity for action or performance; capability of producing an effect‚ whether physical or moral: potency; might; as‚ a man of great power; the power of capillary attraction; money gives power.” “Ability‚ regarded as put forth or exerted; strength‚ force‚ or energy in action; as‚ the power of steam in moving an engine; the power of
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