This article was downloaded by: [INASP - Pakistan (PERI)] On: 24 February 2013‚ At: 22:25 Publisher: Routledge Informa Ltd Registered in England and Wales Registered Number: 1072954 Registered office: Mortimer House‚ 37-41 Mortimer Street‚ London W1T 3JH‚ UK The International Journal of Human Resource Management Publication details‚ including instructions for authors and subscription information: http://www.tandfonline.com/loi/rijh20 Performance appraisal satisfaction and employee outcomes:
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CONTENTS Sr. No | Title | Page. No | | EXECUTIVE SUMMARY | 2 | 1 | Industry | 3 | | 1.1 Overview of Industry 1.2 | 3 | | 1.2 Different types of services offered by BPO | 4 | | 1.3 Top players of Industry | 8 | | | | 2 | Overview of project | 9 | | 2.1. Literature review | 9 | | 2.2. Background of the study | 15 | | 2.3. Objective | 17 | | 2.4. Research Methodology | 17 |
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and Procedures: Protecting the Bottom Line and Employees Alicia Murphy Effective Persuasive Writing Professor Ryder May 7‚ 2006 Employers’ Policies and Procedures: Protecting the Bottom Line and Employees During all stages of employment‚ employees often feel that the policies and procedures implemented by employers are invasive and unfair. In truth‚ employers have more legal rights than employees‚ or prospective employees when it comes to the implementation of policies
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Companies with most Innovative HR Practices Today’s human resource management cannot set itself aside as the mere functional department for common welfare‚ selection‚ rewards‚ recognition‚ compensation‚ remuneration‚ work culture and productivity of employees. Today’s human resource management cannot set itself aside as the mere functional department for common welfare‚ selection‚ rewards‚ recognition‚ compensation‚ remuneration‚ work culture and productivity of employees. As the corporate and business
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bad boss? One of the main reasons employees quit is the relationship with their first-line supervisor. The fact is many supervisors and managers are unaware how their actions and decisions affect employee turnover. A critical aspect of an effective retention strategy is manager training. Properly trained managers play a major role in an effective recruitment and retention strategy. Managers need the skills‚ tools‚ and knowledge to help them understand their employees’ retention needs and be able to
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that when buying services customers tend not to be simply buying the elements of service‚ but something much greater: consumers buy the whole concept (Slack‚ Chambers‚ Johnston‚ 2005). In terms of its elements‚ employees can be a weak or a strongest link in this service chain. Employees can influence the association a customer makes with a corporate brand‚ they act like an ambassadors of the organization even if they don’t have a direct contact with the customers: and the main aim of them is to
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motivating employees through job characteristics model: job characteristics model Definition A theoretical concept concerning how the fundamental features of an employee’s assigned tasks affect mental states and yield different workplace outcomes. The job characteristics model applicable to a business identifies the job characteristics of skill variety‚ autonomy‚ task significance‚ task identity and feedback‚ and the outcomes of high job performance‚ high job satisfaction‚ high intrinsic motivation
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is amazing that this important part of HR is mostly ignored in HR in most organizations because those at the top do not know the value of HR planning. Organizations that do not plan for the future have less opportunities to survive the competition ahead. This article will discuss the importance of HR planning; the six steps of HR planning that is : Forecasting; inventory‚ audit‚ HR Resource Plan; Actioning of Plan; Monitoring and Control. Definition of HR Planning Quoting Mondy et (1996) they
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Mr. Prashant Gupta is interested in investing in equity shares of Infosys and Hamdard. Infosys Technologies Ltd. (NASDAQ: INFY) which was started in 1981 by seven people with US$ 250. Today‚ it is a global leader in the "next generation" of IT and consulting with revenues of over US$ 4 billion. It offers span business and technology consulting‚ application services‚ systems integration‚ product engineering‚ custom software development‚ maintenance‚ re-engineering‚ independent testing and validation
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THE DETERMINANTS OF THE NUMBER OF HR STAFF IN ORGANISATIONS: THEORY AND EMPIRICAL EVIDENCE JOS VAN OMMEREN CHRIS BREWSTER Cranfield School of Management Cranfield Bedford MK43 0AL UK E-mail: J.Van_Ommeren@cranfield.ac.uk. Tel: + 44 (0) 1234-751122; Fax: + 44 (0) 1234 751276. April 1999 ABSTRACT The current paper develops a range of hypotheses about the determinants of the human resources staff ratios in organisations and tests them using empirical survey data from European organisations
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