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    Planned figures Sales Revenue* Return on equity Cash-Flow Market 1 100 mEUR % 15 10 mEUR Market 2 50 mEUR * Sales Revenue without Bulk Buyer and Request for Bids TOPSIM® – General Management | Version 13.0 | Decision Form 8 Periods – Standard Scenario www.topsim.com

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    Microsoft Corporation: The Design of Microsoft® Support Network 1.0 1. What factors suggest that Microsoft’s PSS Division needs a more comprehensive and flexible approach for its service offerings? There was an upward spike in customer service costs in periodic review of the division’s Profit and Loss statement. It was projected that service expenditures would become an acute problem in three years. At the same time‚ a PSS market research survey discovered that customers‚ particularly

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    Microsoft Corporation Microsoft Corporation: The Design of Microsoft® Support Network 1.0 1. What factors suggest that Microsoft’s PSS Division needs a more comprehensive and flexible approach for its service offerings? Admittedly‚ Microsoft’s support services were not as good as those offered by some competitors. Several factors contributed to the nondescript nature of Microsoft services. Previous support service policy had been determined at the product level. Annually‚ each product manager

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    BIOLOGY PLAN AND DESIGN LAB Date: / / Syllabus Topic: Hypothesis: A glass of milk lasts longer in cold temperatures. Aim: To determine a better range of temperature for storing a glass of milk. Apparatus and Materials: • 2-100cm3 beakers • 2-500cm3 beakers • Milk • Ice • Hot water • Marker Method: 1. Obtain 2 clean 100cm3 beakers and 2 clean 500cm3 beakers. 2. Add 50cm3 of milk to each 100cm3 beaker. 3. Label the 100cm3 beakers‚ A and B. 4. Label the 500cm3

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    SCH4U7-02 Monday‚ October 21‚ 2013 Designing an Experiment to Investigate Factors Affecting Rate of Reaction Introduction Hydrogen Peroxide (H2O2)‚ is the most simple peroxide and commonly used in several household items such as toothpaste or as an alternative to bleach. However hydrogen peroxide it is a very dangerous substance when accumulated in large amounts. If that situation occurs this substance must be decomposed. But how can we decompose this reaction? Well it decomposes by itself

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    DESIGN EXCHANGE OF THE SINGLE CHIP MULTI-COMPUTER NETWORKS” Abstract Submitted in Partial fulfillment of the requirement for the degree of DOCTOR OF PHILOSOPHY IN COMPUTER SCIENCE by Chandra Shekhar Enrollment No:- ____________ Under the Supervision of Dr. Mohammad Hussain Professor‚ AIET‚ Lucknow COMPUTER SCIENCE Sai Nath University Ranchi‚ Jharkhand Year of Submission: ______ Introduction A recent trend in high performance computing (HPC) has been towards the use of

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    ZEIT 1206 DEC1 Lab Report 1 DC Circuits - Analysis and Design Alexander Glover‚ z3422512 Abstract DC circuit analysis and design‚ play a massive role in electrical engineering and without the correct application of theory and practise in unison‚ nothing can be achieved in a true engineering sense. Engineering requires theory to develop and test constraints while also requiring practical application of theory in order to determine tolerance and practical results for industry purposes. The ability

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    Lab 4 1) As a student explain what the Tenable Security INC software license permits you to do and what it does not permit you to do? 2) What is the purpose of defining a Policy definition as a first step in performing a Nessus vulnerability scan? a. Nessus is an application built for network discovery of devices and the operating systems and software running on them. This is a policy definition of it. IT is a free program that can be downloaded but donations are accepted. IT is also an open source

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    Misunderstandings happen often in both personal lives as well as in the workplace. It can be difficult to communicate and get through the misunderstandings but it can be done with patience and a calm approach. The first misunderstanding I experienced was when I work for an aircraft repair station. There were two employees that were working together. Employee “A” was a fifty year old Korean man with a thick accent and a pushy personality who happened to be our Master Mechanic. Employee “B” was a

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    Introduction In the following report‚ myself and group members have been instructed to act as consultants analysing the service encounter in video 2‚ making use of one or more of the blueprinting modelling techniques. The models used in this report are servquals and service blueprinting. In a challenging and highly competitive market in which service industries proliferate‚ service quality is of paramount importance and essentially encompasses the differences between service expectations and

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