Marketing & Negotiation Intercultural Negotiation Professor Fathi TLATLI‚ President Global Customer Solutions & Innovation‚ DHL Professor Manoëlla WILBAUT‚ Global Commercial Developments Director‚ DHL ICHEC‚ Year 2012 - 2013 Topics on the agenda I. Key principles to respect during the whole negotiation process II. The negotiation phases – prepare‚ start‚ conduct‚ conclude and follow up with international negotiation examples Intercultural Marketing & Negotiation / ICHEC /
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Negotiation Skills Introduction Everybody negotiate in his or hers personal and professional lives and it is an important part of the competitive modern life. Negotiations can occur over dealing with people‚ business contracts‚ official matters‚ service‚ buying products and relationships. As James Poon (1998‚ p. 41) expressed that negotiation is a basic human activity. The world is like a giant negotiating table that person can negotiate many different things in different situation. Definitions
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Table of Contents 1 Aims and Objectives Our aim is to reach mutually agreed outcomes by recognising where the employees and the business are now‚ where we want to be in the future and how we can get there. We began the negotiation process with very optimistic outcomes in mind‚ whilst considering our fall back options which would exceed current employer/ competitor offerings and protect the long term interests of the employees. We as the employee/ union group believed that the
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guidelines that you should follow during the negotiation Negotiation involves a two-way communication and the outcome is influenced by the mindset‚ abilities‚ and techniques used by the parties of the negotiation. One guideline to the outcome of any negotiation is dependent upon getting the timing right. To achieve this try to organize and plan the circumstances for the negotiation beforehand. This also involves considering the possible outcomes of the negotiation to better understanding the variables
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Introduction: The negotiation is a process where two parts make a deal to satisfy the interests or needs of each other. We are going to analyze how and when to negotiate. To guide ourselves with this topic‚ we are going to use the method of Harvard that consists in seven steps. Harvard method: 1) Interests 2) Alternatives 3) Options 4) Legitimacy 5) Communication 6) Relationship 7) Compromise We are going to analyze the seven steps and also we are going to show
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Health and Fitness Shopping Travel ECONOMY & POLICY Featured In: 11 Effective Negotiation Strategies & Tactics to Score a Great Deal By Jason Steele 12 Comments Throughout most of human history‚ people gathered at traditional markets to trade goods. The amount paid for those goods was always determined through the process of negotiation. In fact‚ the price tag is a relatively recent invention. Today‚ negotiation is a lost art as few modern Americans remain skilled at the practice. We see a
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Andrea von Wunster Fordham University Dean Einersen 5/10/11 ESSAY # 1 As a manager‚ one must consider the cultural component of each negotiation process. Negotiations that take place internationally incur an even more dramatic set of cultural factors that contribute toward each party’s perception of the negotiation. “International business deals not only cross borders‚ but they also cross cultures. Culture profoundly influences how people think‚ communicate‚ and behave. It also affects the
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Introduction Before taking this course‚ I simply considered negotiation as a course of action to claim value‚ which largely relied on making compromises to get something in return. Given this narrow perception‚ my fundamental approach to negotiation was to begin with an opening offer far away from my resistance point and ensure that there is enough room to make concessions. During the negotiation I would gradually make concessions and expect the
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What is communication during a negotiation? * Not about negotiator preferences * Blend of integrative verse distributive content varies as a function of the issues being discussed * Content of communication is only partly responsible for negotiation outcomes FIVE CETEGORIES OF COMMUNICATION 1. Offers‚ counteroffers‚ and motives * Important communication in negotiation Convey offers and counteroffers * Bargainers preferences exhibit rational behavior by acting in accordance
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Chapter 9 – Relationships in Negotiation * Negotiations occur in a complex social environment. People act within relationships that have a past‚ present and future. * Negotiating within relationships takes place over time. Time becomes an important variable in negotiating relationships. * Negotiation is often not a way to discuss an issue but a way to learn more about the other part and increase interdependence. In a relationship‚ gathering information about the other’s ideas‚ preferences
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