reps people to do is just listen. Listening and empathizing helps customers unwind‚ get it out of their systems‚ and feel they’re talking to someone who really cares about taking car of things. 3) "Fair fix" the problem After listening (so they know exactly what’s at issue)‚ employees people can work to resolve the problem. Usually‚ what customers want now is what they wanted originally—and the sooner the better. 4) Offer atonement A recovery system will earn high marks from customers if it
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creating a framework for partnership working between parents and professionals‚ and between all the settings that the child attends. By laying a secure foundation for future learning through learning and development that is planned around the individual needs and interests of the child. By providing equality of opportunity and anti-discriminatory practice. Ensuring that every child is included and not disadvantaged because of ethnicity‚ culture‚ religion‚ home language‚ family background‚ learning difficulties
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cheating yourself by not learning what you need to know. The teachers can easily spot when you cheat so it’s best not to do it at all. Time management will help you pass this course. Going back and checking the discussion board will help make a good discussion. If everyone just forgot about the board then no one would interact with one another. However‚ being respectful is the most important when talking to other students. I believe time is what I need to personally focus on during assignments
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Choosing one of the case studies that you developed within your group during the class‚ explain the cause of the person’s symptoms and construct an hypnoanalysis treatment plan and required outcome. The initial consultation Miss G - first child in a family of 3 girls‚ 1 boy (born later) where she recalled her parents were not so close (arguing regularly). She always felt her father was disappointed that she turned out not to be the boy he so wanted‚ and he was often ready to remind her.
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ability to demonstrate their true performance level. 1. Basis for requesting Reasonable Adjustments 1. The qualifications centre recognises 2 major categories of special needs which may lead to the provision of Reasonable Adjustments: 1.1. Permanent or long-standing disability‚ illness or special educational need‚ eg blindness‚ diabetes‚ dyslexia; 1.2. Temporary disability‚ illness or indisposition‚ eg broken arm‚ chronic pain. 2. Each individual request for reasonable adjustments must
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Southwestern Energy’s particular strengths as an investment? "It’s the rate of change in capital intensity in 2019." Q5 - OE_Weaknesses What do you see as Southwestern Energy’s particular weaknesses as an investment? "CEO messaging is horrible. They need to explain why they are more than just a commodity proxy‚ and the only way they can do it is by explaining their cash flow profile beyond ’18.
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Criteria | Grading Scheme | BTEC Grade | | | | | Achieved (√) / Not Achieved (x) | 1 | P1 | Create a plan for the collection of primary and secondary data for a given business problem | According to this scenario‚ what is the best data that you need to collect to make your business is very successful | | 2 | P2 | Present the survey methodology and sampling frame used | Apply survey methodology and sampling frame for tutoring scenario? | | 3 | P3 | Design a questionnaire for a given business
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The group should have enough proven leaders to be able to drive the change process.(www.kotterinternational.com) I think in order to really put a credible team together you have to identify the true leaders in your company or organization. You need to know that they are emotionally committed to making this change. And like Kotter says‚ make sure you have a good mix of people from different departments and levels within your company. The managers keep the process going while the leaders drive the
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An Encounter with Character The word character is often mistaken for something it is not meant to be. Character to me‚ means that something or someone has a personality and that everything about it tells you all you need to know about it. It is a word that has little meaning now a days but when you experience something with real character you begin to see what the word’s true meaning is. I used to misconceive this word as well‚ until a few week back when I experienced something that had real character
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Who? Eat my orange without telling me? Punctuation level 1 RS/L1.2 Self-Test Exercise 12 The team’s captain Zoë brown; is an outstanding performer. She is an enthusiastic‚ Player‚ a good leader‚ and a likeable girl. She knows‚ when to urge her team‚ on when To encourage them and when to reprimand them. In the match‚ last Sunday‚ which
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