results from our feasibility study of business expansion into Berlin Germany. After extensive analyses‚ we recommend MTR enter the market. This is because that the large market size and considerable demand for mass rail transit render Berlin a particularly appealing market. More importantly‚ German regulators have lowered the entry barrier of the market. We recommend MTR provide one of the railway operators‚ DB with consultancy services on rail-related services (operation & maintenance)
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of two corporations‚ the Mass Transit Railway Corporation(MTR)and the Kowloon–Canton Railway Corporation (KCRC)‚ is completed. The KCR Corporation entitled MTR a service concession to operate the KCR railway system for 50 years (HKSAR government 2006)‚ expanding its market share of Hong Kong public transportation from 25.3% to 41.6% (MTRCL 2007)‚ and sold its properties to the MTR Corporation. According to the official statement of MTR‚ the purpose of the merger is to improve its capability of
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still owned by its previous operator‚ Kowloon-Canton Railway Corporation which is wholly owned by the Hong Kong Government‚ the network has been operated by the MTR Corporation Limited under a 50-year‚ extendible‚ service concession since 2 December 2007. Steps have been taken to assimilate the network into the same faring system of the MTR‚ and gates between the two networks were removed in several stages in 2008. 2. Description of Problems - explanation of the problem and its probable effect on
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SWOT Analysis of MTR Corporation Hong Kong Executive Summary Transportation has played a part in human beings affairs over the years. It gave man a change to travel to different places. Transportation also provided man with the capability to transfer his/her goods‚ products‚ materials and belongings from one place to another without experiencing many difficulties. There are many kinds of transportation one of which is the modern railways. A company engaging in railway systems is MTR Corporation. The
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Western cities‚ Hong Kong’s MTR enjoys a very low crime rate. With a reference to environmental criminology‚ explain why this is the case. Hong Kong MTR is one of the busiest underground transit systems in the world with around 4 million person-time passenger per day. (MTR‚ 2010a) In 2007‚ Hong Kong MTR annual ridership was the seventh highest in the world. (MTA‚ 2010) Meanwhile‚ this is our proud that Hong Kong MTR has a low crime rate‚ it helps to maintain MTR to be one of the famous underground
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density cities‚ public transportation network has been well developed in this city. The only company‚ The MTR Corporation‚ operates the train service. The MTR was established in 1975 as the Mass Transit Railway Corporation to built an urban metro system to help meet Hong Kong’s public transport requirements. The Hong Kong Government solely owned the corporation. The company was re-established as the MTR Corporation Limited in June 2000. A few months later‚ the company is also listed on the stock market
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loyalty can produce profit increase from 25% to 85%. In this part‚ we will discuss how MTR gain customer loyalty as ultimate goal through providing value to the Customer (example Time‚ comfort and Safety) and improve the customer satisfactions gradually. Improve the environment/equipment within the stations Since 2006‚ MTR first installed High Brightness Light Emitting Diode (HB-LED) lights for trial in one MTR train compartment which enhanced travelling environment for the passengers. Seeing there
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Case Study Title: Dog was killed by MTR because of refusing to suspend the service Introduction: A dog was killed on the MTR track on August 2015‚ which raised a wave of protest from different parties. The dog was found walking on the track at Sheung Shui MTR station at around 10:00am. It was trying to climb back onto the platform. As seen in the video took by the onlooker1‚ MTR staff has tried to help the dog. MTR service has suspend for 6 minutes at this moment. But the staffs are lacking of
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MTRC forced the public to accept the flats. According to AMA‚ this practice is unethical as MTRC is not responsible for the customers’ needs. In terms of transparency‚ MTRC failed to create a spirit of openness in marketing operations. Although the MTR has already disclosed the number of rail cracks‚ it did not report all the incidents to the public. MTRC only chose to report those cracks which cause service disruptions. For those cracks that did not cause any service disruptions‚ MTRC just reported
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The quality of MTR services under the current Fare Adjustment Mechanism (FAM) Lo Ka Fai‚ Andrew The University of Hong Kong UID: 3035066182 2014-05-02 1. Introduction The appearance of Fare Adjustment Mechanism When the merger of the Mass Transit Railway (MTR) and Kowloon-Canton Railway (KCR) was conducted in 2007‚ MTR became the only service provider in the railway market. At that moment‚ MTR implemented the fare adjustment mechanism (FAM)‚ which allows the company to
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