"Minimising the audit expectation gap" Essays and Research Papers

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    Beginning the Audit Report

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    Beginning the Audit Report Kimberly Cummings ACC/546 January 19‚ 2015 Jacob Mathews Beginning the Audit Report MEMORANDUM January 19‚ 2015 To: Senior Partner From: Kim Cummings Re: Apollo Shoes Audit Dear Senior Partner: As you know‚ our firm has been selected to perform the Apollo Shoes audit. The planning process has been the most delicate stage as we want to ensure we have a solid audit approach. The team I select will be dedicated in meeting the objectives and strategies for completing the

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    Professor Gopal English 103 Hybrid Section 3404 27 October 2013 Women‚ Sports and Expectations In Sara Maratta’s article‚ "Move Over Boys‚ Make room in the Crease‚" Maratta takes a stand against unequal representation of female athletes in the sports world. Maratta describes her love of hockey and how being a part of the sports world opened her eyes as to the amount of mistreatment toward females in the athletic world such as female athletes‚ coaches and journalists (Birkenstein 537). The

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    perception of how well a service meets or exceeds their expectations’ (Seth‚ Deshmukh & Vrat‚ 2005). However‚ many consumers are short of the knowledge to evaluate the service they receive‚ meanwhile‚ the providers also lack skills to meet customer’s needs. When the experience does not match the expectation‚ a gap arises. The gap model of service quality identifies five major gaps that organizations seeking to meet customer ’s expectations in service delivery process (Turner‚ Bienstock & Reed

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    Gap 5 Porter

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    Introduction Gap‚ Inc. is a leading American specialty apparel retailer based in San Francisco‚ California. It sells casual apparels‚ accessories‚ and other personal care products for men‚ women‚ and children. The products of Gap‚ Inc. include denim‚ khakis‚ T-shirts‚ boxers‚ casual wear‚ and others. Currently‚ the company boasts approximately 150‚000 employees and 3‚139 stores all around the world. Gap‚ Inc. sustains a large number of brands‚ namely Gap‚ Old Navy‚ Banana Republic‚ Forth & Towne

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    Academic Achievement Gap

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    Academic Achievement Gap The education system has improved in many ways‚ however we still face many problems as a nation. Among many current education system problems is the academic achievement gap between different races. The academic achievement gap has existed for many years but has really been brought to the attention of United Stated citizens in the last decade. Statistics show that on average African American students score lower than white students on examinations‚ performance and overall

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    CHAPTER 03 Customer expectations of service L EARNING O BJECTIVES This chapter’s objectives are to: 1 Recognize that customers hold different types of expectations for service performance. 2 Discuss the sources of customer expectations of service‚ including those that are controllable and uncontrollable by marketers. 3 Acknowledge that the types and sources of expectations are similar for end consumers and business customers‚ for pure service and product-related service‚ for experienced customers

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    Internal Audit Efficiency

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    Theories of auditing There are several different theories that may explain the demand for audit services. Some of them are well known in research and some of them are more based on perceptions. Figure 1 illustrates four audit theories according to Hayes et al. (2005). The policeman theory claims that the auditor is responsible for searching‚ discovering and preventing fraud. In the early 20thcentury this was certainly the case. However‚ more recently the main focus of auditors has been to provide

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    Generalized Audit Software

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    Bagranoff and Henry article‚ cited in footnote 3‚ and the list of GAS in the Sayana article‚ cited in footnote 1. Experts say that generalized audit software (GAS) is the most common computer-assisted audit tool (CAAT) used in recent years. There are many reasons today for IT auditors to use a GAS‚ but to quote an article from this Journal‚ "Performing audits without using information technology is hardly an option."1 This article will inform IT auditors of the profitable return on learning and using

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    The Gender Pay Gap

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    The Gender Pay Gap PROBLEM Introduction The pay gap between men and women has fallen quite dramatically over the past 30 years though a sizeable gap still remains‚ but this headline figure masks some less positive developments in recent years. We are used to each generation of women making progress relative to the one before‚ but this process has slowed slightly with the better than the previous one(Centre Piece Summer 2006). The gender pay gap measures the earning differences between

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    Case Study - Gap

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    Critically analyze the repositioning strategy adopted by Gap Inc. and discuss if their strategy should be altered‚ improved‚ or completely change course by considering the following factors. Provide in-depth research and logical conclusion. Gap’s repositioning strategy helped the brand become relevant with young consumers. Their execution led to a successful turnaround that brought back customers and rebuilt profit margins (Gill‚ 2013). After working hard to create a product line that appeals

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