Marketing Metrics At the beginning of The Balanced Scorecard‚ a book on the new generation of performance metrics‚ authors-Dr. Robert Kaplan and Dr. David Norton present an analogy to drive home their case. They ask you to imagine entering an airline jet cockpit‚ and in front of the pilot‚ you see just one gauge. You ask the pilot‚ "What’s that gauge measure?" "Altitude"‚ you’re told. "What about the other gauges?" "We won’t be using them this flight. I’m just focusing on altitude." "How
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Strategic Management Process Introduction In a competitive business environment and volatile economic conditions‚ it is a prerequisite that organizations execute due diligence in preparing for the future. Businesses are not only challenged with attracting new consumers but also faced with retaining existing clients. The requirement to know principal drivers in specific marketplaces to develop and position products and services to remain a viable customer focused establishment is crucial in maintaining
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Potential Challenges within the strategic planning process Strategic planning has a lot of advantages to it but‚ at the same time‚ there are issues/barriers and potential challenges that an organization may face. The tool to the effectiveness of any strategic plan is to find any barrier/challenge and develop a plan to eradicate the barriers. “A strategic issue is a fundamental policy question or challenge affecting an organization’s mandates‚ mission and values‚ product or service level and mix‚
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organizational tool‚ the strategic planning process has received a lot of criticism over time‚ among them is the difficulty in implementing strategies due to the separation between formulation and implementation of strategy" (MINTZBERG‚ 1994 pp 479 ). Jick (2001)‚ conceives that while much research has been done on strategy‚ not enough focus has been given to the implementation of planned actions. It’s as if the two go hand in hand based on previous studies. If one is going to practice strategic planning they
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Process Capability Assessment Control Charts for Individual Measurements Cumulative-Sum control charts Control Charts for Large Sample . . Statistical Process Control - Part II IE 330‚ Spring 2013‚ Instructor: Yu-Ching Lee March 14‚ 2013 1 / 127 Process Capability Assessment Control Charts for Individual Measurements Cumulative-Sum control charts Control Charts for Large Sample Use of the histogram Process Capability Indices Statistical Assignment of Tolerances Loss
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Definition: strategic management is the set of managerial decisions and actions that determines the long-run performance of an organization. It involves all the four functions of management. Strategic plans provide a common vision for the whole organization. The strategic management process is a series of steps that formulates the strategic planning‚ implementation and evaluation. Step 1: The first step is identifying organization’s current mission‚ objectives and strategies. Every organization
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certification 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% / FiGuRe 1 CHA = certified hazard analysis and critical control points auditor CQIA = certified quality improvement associate CMQ/OE = certified manager of quality/ organizational excellence CQA = certified quality auditor CSSGB = certified Six Sigma Green Belt CQPA = certified quality process analyst CCT = certified calibration technician CBA = certified biomedical auditor CSSBB = certified Six Sigma Black Belt
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Statistical process control (SPC) is the application of statistical methods to the monitoring and control of a process to ensure that it operates at its full potential to produce conforming product. Under SPC‚ a process behaves predictably to produce as much conforming product as possible with the least possible waste. While SPC has been applied most frequently to controlling manufacturing lines‚ it applies equally well to any process with a measurable output. Key tools in SPC are control charts‚ a
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. Performance Metrics: purpose What are the ways you can measure how successful your Six Sigma project has been in improving quality or decreasing the number of defects? Before we go into the metrics and definitions‚ let’s say what “defects” and “defective” mean. Something has a defect if the result or outcome of a process is not what is expected. Something went wrong. The product may still be usable: a car with chipped paint can still be driven. So some engineers use “defective” to mean a product
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Define the following: 1. Process is an instance of a program running in a computer. It is close in meaning to task‚ a term used in some operating systems. A process is also more than the program code‚ which is known as the text section. 2. Process Control Block is the representation of each process in the operating system. It is also called a task control block. This process control block contains many pieces of information associated with a specific process. 3. Thread is a basic unit of CPU
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