This paper will consider the facts associated with the case of Stella Liebeck versus McDonald’s‚ resulting from Ms. Liebeck’s efforts to collect for damages sustained when she spilled extremely hot coffee into her lap in 1992. The issues‚ applicable laws and the conclusion the jury reached will also be covered as well as the subsequent impacts on American tort law following this decision. The facts in the Liebeck case start with the incident description as recounted by Aric Press in the March
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Table of Contents Table of Contents 1 EXECUTIVE SUMMARY 3 CHAPTER ONE 4 1.0 INTRODUCTION 4 1.1 BACKGROUND: 4 1.2 RESEARCH OBJECTIVE: 5 1.3 PROBLEM STATEMENT: 5 1.4 PRIMARY RESEARCH QUESTION 5 1.5 OTHER RESEARCH QUESTIONS 6 1.6 HYPOTHESIS 7 1.7 POPULATION 8 1.8 SAMPLE 8 1.9 RESEARCH TOOL 8 1.10 ANALYSIS 8 1.11 SCOPE 8 1.12 LIMITATIONS 8 CHAPTER TWO 9 2.1 INTRODUCTION 9 2.2 JOB SATISFACTION: 14 2.3 FACTORS INFLUENCING JOB SATISFACTION 17 2.4 JOB DESIGN 17 2.5 WORKPLACE
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The McDonald’s Coffee Case Back in 1992 when Stella Liebeck spilled McDonald’s coffee on herself‚ she never intended to sue. She simply asked for money to cover her medical charges and for the time her daughter was out of work caring for her. When she received an inadequate response from McDonald’s‚ that’s when she sought an attorney. This case has turned out to be one of the most misunderstood cases of our times. In Stella Liebeck’s defense‚ it can be said that McDonald’s should not have been
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McDonald’s is a restaurant that everybody knows. McDonald was created by sibling Dick and Mac McDonald. The Brothers started out with opening a hotdog stand in 1937 called Airdrome. So the brother decided to expand the business and come up with a different type of restaurant. McDonald opens in 1940 in San Bernardino‚ California. The menu consisted of 25 items and most of was barbecue products. McDonald became a popular place for teen to hang out at. So McDonald stays open for several years but they wanted
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EXECUTIVE SUMMARY Marketing is a procedure of attracting prospective customers and consumers in your products and services. However the crucial word in the above sentence is “procedure "‚ hence marketing incorporates researching‚ advertising‚ selling‚ and distributing your products or services. Hence we planned to focus on one of the best known brands worldwide‚ McDonald’s Corporation. The following executive summary presents the key marketing aspects of McDonald’s Corporation and should be read
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McDonald & Wendys financial Statement Comparation Financial Statement Analysis Project The two companies that I will be comparing in this project are McDonalds and Wendys. Both of these companies are competitors in the same industry. I am using the information from their 2005 Financial Statements. Debt-to-Assets Ratio When comparing the debt-to-assets ratio of McDonalds and Wendys‚ you have to divide the firms total liabilities by their total assets. Essentially‚ the debt-to-assets
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Ronald McDonald House Charities Vision The Ronald McDonald House Charities are becoming just as recognizable as the Golden Arches of McDonalds. Over the past thirty-five years‚ this organization has changed the vision of what healthcare really means. They believe strongly that if you are able to change a child’s life – “you not only change the child but also you change the family’s‚ which can change a community‚ and ultimately change the world.” Ronald McDonald House Charities is located in
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Analysing McDonalds (fast food outlets) using Porters 5 Forces model – sometimes called the Competitive Forces model. Introduction McDonalds Canada opened in 1967‚ thirteen years after McDonalds had taken the United States by storm. This was the first restaurant to be opened outside of the United States. It was in 1965 that McDonalds went public and offered shares on Wall Street. Since then it has been important for McDonalds to continually monitor its performance‚ to make sure it is competitive
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Client: McDonalds Consultant: Jeremy Nowell Background & history: McDonalds has been a leading fast-food chain in the restaurant industry since 1955. Not only have they created some of America’s favorite pastime foods‚ but also they’ve been a leading force in creating global change with innovative additions such as drive-thru restaurants‚ college credits from their Hamburger University to chicken McNuggets and more! In 1954‚ after learning that the brothers‚ RIchard and Maurice McDonald were utilizing
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interest in the success of a business. A stakeholder can affect the businesses processes and outcomes. -MCDONALD’S STAKEHOLDERS- CUSTOMERS One of the main stakeholders for McDonalds is the customers. They have a stake in the business‚ because they buy food and bring in the revenue. If people chose to buy food elsewhere and McDonalds would have no customers and would fail as a business. Their interest as a stakeholder is the quality of the service and food. Customers are affected by large organisation
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