An overview of Marks & Spencer plc Marks & Spencer (M&S) is a leading British retailer‚ with over 895 stores in over 41 countries around the world. As of 2009‚ 600 stores currently located throughout the United Kingdom along with 295 stores planted internationally (M&S 2009). According to Deloitte (2009) M&S is the largest clothing retailer in the United Kingdom‚ as well as being an exclusive food retailer and as of 2009‚ the 43rd largest retailer in the world. The large majority
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Marks & Spencer’s By Marks & Spencer’s is a nationwide business meaning that they have branches throughout the UK; they are also a profit making business. The purpose of Marks & Spencer’s as a company is to make profit by providing a product or a service. Marks & Spencer’s aims are too; Design appealing products for its customers‚ Innovate products‚ sell at prices that their customers are prepared to pay. One of Their short term objectives could be to appeal to the younger members of the
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Marks and Spencer Report The retail industry is a very dynamic and fast changing sector as it is constantly trying to appeal to customers and compete with competition. It is regarded as highly commercial; driven by sales and profit. It is vital to monitor performance; the strengths and weaknesses as well as what the competitors are getting up to. Moreover‚ with constant changes of demand; customers expect new innovative products and services. Therefore‚ it becomes the company’s responsibility
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Marks and Spencer Ltd Company Overview + Status * M&S had grown to be the largest and most profitable retail organization in the UK. * products: selective range of textiles‚ housewares‚ footwear‚ and food items aimed at rapid turn-over under private St. Michael label. * Textile: women/men/children’s clothing; 48% of sales; 55% of profits * Food: produce‚ meat‚ prepared foods‚ French wines; 40% of sales; 55% of profits * Others: floor coverings‚ footwear‚ etc…
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MARKS AND SPENCER (a) MARKS AND SPENCER’s SUCCESS This question is answered in relation to the success achieved before the downturn in performance in the late 1990’s. • The strategic intent was to have a simple pricing policy and the use of the ST MICHAEL LOGO as a sign of quality. • Had structured formula for all its stores whereby a set of principles were held as core to the organisation • The value chain was well managed suppliers been local and control could be exercised over suppliers
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TEACHING NOTES Marks & Spencer Nardine Collier and Gerry Johnson 1. Introduction This case study is about why one of the world’s most famous retails‚ Marks & Spencer‚ ran into trouble at the end of the 1990s and how it attempted to manage a programme of change to overcome those problems. It is therefore useful to explore issues concerned with organisational culture‚ strategic drift‚ strategic choice and the management of change. The case covers both the history of Marks & Spencer throughout the
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BUSINESS STRATEGIES FOR MARKS AND SPENCER It is the world of huge competition where business needs to survive and exist. Actually Marks & Spencer lies within top 10. It is UK’s premier clothing‚ food‚ financial services retailer having the position of top 6. In recent years‚ retailers have been confronted with intense competition from their counterparts and‚ a few of them have somehow lost momentum. Marks & Spencer’s market share has dropped in 2004 to 11%‚ from 0.2% (Annual Report 2004). Mostly
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Introduction Marks and Spencer is one of the most prominent companies in UK in which they are well known for their greatness and quality. With years of experience in this field‚ they have had their share of struggles in both their internal and external environments. Since the 1980’s‚ it has been loyal to its strict traditions involving its processes and trading traditions which has been a benefit for them for a long time. At present Marks and Spencer stands out as one of the most recognizable names
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M&S CSR Report Marks and Spencer have always had a keen interest in corporate social responsibility‚ however until recent changes they have taken a large step forward and taken it upon themselves to create new plans on how‚ as a company they can become “the world’s most sustainable retailer by 2015” (M&S Press Release 1-March-2010). From an early start M&S in 1930’s had a moral element; they offered several staff welfare services which included pensions as well as dental and health
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million customers a week and 66‚000 workers‚ Marks and Spencer is a respected organization and one of the High Street’s most recognized brands. Nevertheless the days when M&S was uncontested have long gone as clothing sales have come under stress from other high street brands like Topman and River Island and food revenue has been hit by Tesco. Over the last 15 years‚ Marks and Spencer have experienced a succession of changes in management and organizational culture following a massive decline in sales.
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