INTRODUCTION TO THE Hospitality Industry SEVENTH EDITION Clayton W. Barrows Professor Department of Hospitality Management University of New Hampshire Tom Powers Professor Emeritus School of Hospitality and Tourism Management University of Guelph John Wiley & Sons‚ Inc. This book is printed on acid-free paper. Copyright © 2009 by John Wiley & Sons‚ Inc. All rights reserved Published by John Wiley & Sons‚ Inc.‚ Hoboken‚ New Jersey. Published simultaneously in Canada. No part of
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The Leela Palaces‚ Hotels and Resorts is an Indian luxury hospitality group founded in 1986 by Captain C. P. Krishnan Nair‚ who named it after his wife. Currently The Leela‚ as it is commonly referred to‚ is a group of seven luxury palaces and hotels‚ located in Mumbai‚ Goa‚ Bangalore‚ Kovalam‚ Gurgaon‚ Udaipur and New Delhi. The group has plans to open new hotels in Chennai (2012 - September) and later in Coimbatore and Agra‚ Lake Ashtamudi (Kollam‚ Kerala) and Jaipur. Born in an agricultural
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Organization of hotel Individual hotels are usually organized along functional lines‚ with departments grouped according to the particular work activity in which they are engaged. The hotel is divided along functional lines into five administrative departments: rooms‚ food and beverage‚ accounting‚ sales‚ and personnel. The five department heads report directly to the GM. Each department is subdivided into smaller organizational units. These subdivisions represent refinements of the work performed
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Hotel Grand Borneo‚ Kota Kinabalu Grand Borneo Hotel is located in 1Borneo Hypermall‚ Sabah’s largest shopping mall. The stylish accommodation offers a grand indoor pool‚ 2 dining options and modern rooms with free internet. Hotel Grand Borneo is a 25-minute drive from Kota Kinabalu International Airport. It is 7 km from Kota Kinabalu City Centre. The spacious air-conditioned rooms at Grand Borneo feature elegant design and furnishings. Each well-appointed room is equipped with a minibar‚ tea/coffee
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Lodging’s recovery continues‚ driving fewer vacancies and higher rates‚ particularly among hotels in higher-priced segments. Our outlook anticipates a 5.5% RevPAR gain in 2013‚ improving to 5.9% in 2014 with stronger economic growth. Group bookings for 2014 have improved‚ supporting gains relative to this year. Construction activity has resumed‚ but is still at low levels. Occupancy levels at hotels in higher-priced segments are ahead of prior peak levels‚ real RevPAR is above its long-term
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shopping areas. Penshoppe further crossed barriers in 2002 by launching the brand in Xiamen‚ China extending its brand-building expertise beyond the national borders. Penshoppe unveiled its mid-year collection in a fashion show titled “Stylescape: Manila” during the recent Philippine Fashion Week Holiday Collection 2009 last May 30‚ at the Main Atrium of SM Mall of Asia in Pasay City. Penshoppe models‚ led by Club Pen members Akihiro Sato‚ Victor Basa‚ Solenn Heusaff‚ Melissa Ricks‚ JC Tiuseco
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I. COMPANY OVERVIEW A.) PRODUCTS / SERVICES Century hotel offers a decent variety of services given that it is one of the relatively known properties within the Pampanga area. The hotel gets most of its revenue from the functions or events being held at the hotel‚ restaurant operations‚ and the selling of rooms. They also get a majority of their earnings due to their convenient location of being right beside Casino Filipino‚ and a number of local attractions. Recent renovations of the rooms on the
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Training Reflection I started my On-the-Job-Training at Eastern manila hotel last April 12‚ 2012. Actually‚ it was my first time to go there not knowing that after having my orientation about the things that they do in their office‚ I can already start working. At first‚ I was really nervous because I don’t have any working experience and also‚ it’s a new environment for me because I have to deal with people who are a lot older than I am. I was really shy for the first few
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EXECUTIVE SUMMARY Hotel industry is an essential part of tourism of india. The expansion of tourism is well inevitable bringing out development of the hotel industry. Hotel industry is so closely linked with the tourism industry that it is responsible for about 50% of the foreign exchange earnings from tourism trade and enterprises. Background to International Hotel Industry (and tourism) The four major BRIC countries (Brazil‚ Russia‚ India and China) continue to be targeted for hotel chain expansion
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Science and Education The Advantages of Green Management for Hotel Competitiveness in Taiwan: In the Viewpoint of Senior Hotel Managers Ying-Chang Chen1 & Yu-Ta Chen2 1 Department of Hotel and Restaurant Management‚ Ching Kuo Institute of Management and Health‚ Keelung City‚ Taiwan (R.O.C.) 2 Department of International Business‚ Kainan University‚ Taoyuan‚ Taiwan (R.O.C.) Correspondence: Ying-Chang Chen‚ Department of Hotel and Restaurant Management‚ Ching Kuo Institute of Management
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