efficiency and productivity for organisation. Maintaining quality of work life for its employees is an important concern for the any organisation. The grievance handling procedure of the organisation can affect the harmonious environment of the organisation. The grievances of the employees are related to the contract‚ work rule or regulation‚ policy or procedure‚ health and safety regulation‚ past practice‚ changing the cultural norms unilaterally‚ individual victimization‚ wage‚ bonus‚ etc. Here‚ the attitude
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CHAPTER-1 INTRODUCTION TO HEALTHCARE INDUSTRY The health care industry‚ or medical industry‚ is a sector within the economic system that provides goods and services to treat patients with curative‚ preventive‚ rehabilitative‚ palliative‚ or‚ at times‚ unnecessary care. The modern health care sector is divided into many sub-sectors‚ and depends on interdisciplinary teams of trained professionals and paraprofessionals to meet
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Road Kingston 4 Supervisory Management Course Research Project Questionnaire The objective of this Questionnaire is to determine how discipline and grievances are handled within the Collections Department of Unicomer (formerly Courts Jamaica Ltd.)‚ if the Organization deviates from general principles in solving discipline and grievances and how the Organization can improve on the current practices based on the country’s labour agreement? Instructions Please place a tick and fill in
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A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MECHANISM SUMMER PROJECT REPORT Submitted by R.GAYATHRI REGISTER NO: 27348310 Under the guidance of Mrs.R.HEMALATHA‚ MBA Faculty‚ Department Of Management Studies in partial fulfilment for the award of the degree of MASTERS OF BUSINESS ADMINISTRATION DEPARTMENT OF MANAGEMENT STUDIES SRI MANAKULA VINAYAGAR ENGINNERING COLLEGE PONDICHERRY UNIVERSITY PUDUCHERRY‚ INDIA SEPTEMBER 2007 SRI MANAKULA VINAYAGAR ENGINEERING
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1. Introduction Grievance may be any genuine or imaginary feeling of dissatisfaction or injustice which an employee experiences about his job and its nature‚ about the management policies and procedures. It must be expressed by the employee and brought to the notice of the management and the organization. Grievances take the form of collective disputes when they are not resolved. Also they will then lower the morale and efficiency of the employees. Unattended grievances result in frustration‚
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GRIEVANCE HANDLING PROCEDURE IN ABC COMPANY [pic] Prepared By: S.A.D.H.Maduranga CCHRM 10/WE/01/06 Course: Certificate Course in Human Resource Management INSTITUTE OF PERSONNEL MANAGEMENT SRI LANKA (IPM) CONTENTS 1. ACKNOWLEDGMENT 2. EXECUTIVE SUMMARY 3. INTRODUCTION OF THE ORGANIZATION 3.1 Background of the Organization 3.2 Objectives of the Organization 3.3 Main Business Process
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Discipline and grievance at work Introduction Discipline and grievance procedures Organisations should set standards of performance and conduct reinforced by company rules. Problems when standards are not met or where grievances are raised by employees may often be dealt with informally but if a formal approach is needed then procedures help employers to be fair and consistent. Disciplinary procedures may be used for problems with employees’ conduct or performance although some organisations
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EMPLOYEE GRIEVANCES & DISCIPLINE [pic] In industrial context the word grievance is used in industrial context to designate claims by workers of a Trade Union concerning their individual or collective rights under an applicable collective agreement‚ individual contract of employment‚ law‚ regulations‚ work rules‚ custom or usage. Such claims involve questions relating to the interpretation or application of the rules. The term “Grievance” is used in countries to designate this type of claim
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Meaning of grievance Meaning of Grievance Broadly speaking grievance means any real or imaginary feeling of dissatisfaction and injustice which employees has about his employment relationship. According to Dale S. Beach. “grievance is any dissatisfaction or feeling of injustice in connection with one’s employment situation that is brought to the attention of management”. In the words of Michael J. Jucious. “a grievance is any discontent or dissatisfaction‚ whether expressed or not whether
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A grievance is a formal‚ itemized complaint to management that it has treated one or more employees unfairly or has violated the contract or collective bargaining agreement. (http://ohrm.cc.nih.gov/wepa/grievanceafge.htm) There are basically two types of grievances: Individual grievances are where a member has a complaint about pay or working arrangements. Collective problems or grievances occur when a group of members has a problem that needs to be discussed or negotiated with management. These
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