Kristen’s Cookie Co 1. How long will it take for you to fill a rush order? It would take the team 26 minutes. The rush order itself of would require 7 steps as follows (the total cycle time is listed in parentheses): Clean Bowl‚ Add ingredients‚ and Mix (06:00 mins) Dish Cookies onto Tray* (02:00 mins) Put Cookies in Oven‚ Set Timer & Temp*(01:00 mins) Baking * (09:00 mins) Remove cookies and cool (05:00 mins) Bag cookies* (02:00 mins) Accept payment (01:00
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Mia Hughes Kristen’s Cookie Company – INDIVIDUAL WORK 2/8/12 MGT 6400 – Management of Business Processes and Operations Dr. Grady S. York 1.Assuming you have only one order‚ how long will it take you to fill the order? Based on the flowchart from the group analysis‚ it will take 26 minutes to fill one order. I came to this conclusion based on the number of minutes it takes to clean equipment and mix the dough (6)‚ scoop dough into tray (2)‚ pre-heat oven and set timer (1)‚ baking time
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5. Yes. If Kristen and roommate can only do their own job‚ the max order(order by order) they can process is 8 orders a night. But if they can cross-training‚ would 1. Receive order print and reply Roommate 1 minute/order Mix ingredients Kristen 6 minutes /max 3trays Spooning cookies onto tray Kristen 2 minutes/tray Cookies in oven Roommate 10 minutes/tray Cool down cookies
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Pillsbury cookie challenge — Presentation Transcript 1. • By the end of this presentation you will be convinced that Pillsbury can increase its household penetration by re-engaging with existing users‚ by adapting to new consumer demands‚ and by altering the perception of the product in the minds of consumers. 2. • Background• Challenges in the Canadian Market• The Pillsbury Sub-Culture• Study Results• Strengths and Opportunities• New Market Segmentation• Recommendations• Implementation Timeline•
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Kristen’s Cookie Company Case Study and Analysis Forecasting and Operations Management Saint Mary’s College of California Executive MBA Program Jessica Marie – www.jessicamariemba.com Kristen’s Cookie Company Agenda Introduction and Preliminary Modeling Key Questions and Problems for Further Thought Recommendations for Improvement Q & A Session and Discussion Kristen’s Cookie Company Introduction Kristen’s Cookie Company Mission Statement: Born from a hunger to feed the student
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Cookie cutter shark ------------------------------------------------- Features: The Cookiecutter Shark combines many specialized features that enable it to carve out a living in the deep-sea. Like many mesopelagic sharks‚ it has an elongated body cavity filled with an enormous liver comprising as much as 35% of its total weight. The Cookiecutter’s liver is perfused with low-density oils which render the shark nearly neutrally buoyant over a wide range of depths and thereby saves energy by
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&& PURPOSE Have you ever bitten in to a cookie and thought‚ "this is the best cookie in the whole wide world!"? Was it homemade? Store bought? Everyone has a favorite cookie. Some prefer chocolate-chip‚ peanut butter‚ others prefer oatmeal raisin. Whatever your favorite type of cookie is‚ you’re probably always wanting batch after batch. In this science fair project‚ you can continue your quest for the "best" cookie by seeing if a small change in your cookie recipe changes the flavor. -HYPOTHESIS
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Kristen’s Cookie Company Key Questions 1) Washing & Mixing | 6 min | Dishing Up | 2 min | Setting the oven | 1 min | Baking | 9 min | Cooling | 5 min | Packing | 2 min | Accept Payment | 1 min | Total | 26 min | 2) The oven holds only one tray (one dozen of cookies) => at full utilization we can cook only 6 dozen of cookies per hour‚ for example after washing and mixing we have two more minutes to wait before oven will free. 26 + 10(x-1)=240 X=22.4 22 orders
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My FAVORITE Chocolate Chip Cookie It’s the "not so secret" secret recipe from Jacque Torres tried this at home. I’ve been making this recipe countless times‚ and have found that the following tips make this cookie absolutely perfect: - Don’t substitute the pastry and bread flours w. AP flour. I really believe that the combination of the pastry and bread flours give the cookie a nice slightly crunchy exterior giving way to a really tender middle. - Hand chopped chocolate chunks‚ NOT premade chips
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1. Can you identify examples of decision about each part of the mix that are being made in the cookie program? Yes‚ the decisions made on the cookie program is the Four Ps. Product what is being sold is the top selling girl scout cookies (thin mint‚ do-si-dos‚ trefoils‚ samosa‚ lemon chalet cream‚ and tagalongs Place the girl scout have to go to places that are very populated such as shopping center where there is a lot of people and money is being spend. Promotions are commercial the Girl Scout
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