Formality is sometimes seen to be the degree of social distance between the members of any communicative event. It can also be seen as the degree of strictness or flexibility to customs and rules which govern the behaviour of people in any communicative context. This view of formality considers who should speak‚ when he should speak and what he is expected to say. This is also an aspect of formality but we are more concerned with formality as a way in which language and related activities are used
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Loyalty can be found in many different forms‚ but if there is loyalty‚ then there is also disloyalty. A wise man once mentioned that “Some people will only love you as much as they can use you. Their loyalty ends where the benefit stops”. This quote relates to many people in our world today. It even relates to Odysseus‚ the main character in The Odyssey by Homer. Odysseus leaves his home to fight in the war at Troy for ten years and spends another ten years traveling home. Odysseus brings his crew
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Abstract Customer loyalty programs are the currently used methods by companies to increase their revenues and customer relationship as they act as value sharing tools to improve the customer’s perception of the organization. This method is used because to every organization‚ loyal customers are treated more precious than the company assets. To retain these customers‚ companies implement several strategies and techniques. To study the influence and impact of these programme on the customers
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The Importance of Customer Satisfaction in Relation to Customer Loyalty and Retention by Harkiranpal Singh May 2006 UCTI Working Paper WP-06-06 The Importance of Customer Satisfaction in Relation to Customer Loyalty and Retention Harkiranpal Singh Asia Pacific University College of Technology & Innovation Technology Park Malaysia Bukit Jalil‚ 5700 Kuala Lumpur‚ Malaysia May 2006 kiran@apiit.edu.my Abstract To be successful‚ organizations must look into the needs and wants of their customers
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temperance‚ and energy” (2:3:16-17). He will be remembered as a man who was endowed with true loyalty - to king‚ country‚ and family‚ as well as wisdom and foresight that provided him with venerable leadership‚ and an admirable personality which was “so full of valiance” (1:4:62). Many people would say that Banquo’s naivety was a limitation‚ but Banquo used it as an asset of devotion. Banquo possessed loyalty which surmounted that of many of us here. He knew when to be “commanded upon” (3:1:18) and
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relevant facts. Objective of the study: Study of loyalty programs of Shoppers Stop and Pantaloons. • Are these programs really effective in enhancing the customer experience. • How much profitable does the loyalty programs prove to be‚ for a customer centric apparel retailer. Most customers hold several loyalty cards of competing retailers. Past studies looking into the impact of card ownership on store loyalty showed mixed results. Loyalty cards are effective only when customers value the
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Loyalty and Friendship in Othello The play Othello‚ written by William Shakespeare is a play that takes place on the streets of Venice. Othello is a highly esteemed general in the service of Venice. Iago is Othello ’s ambitious friend. Othello promotes the Michael Cassio to the position of personal lieutenant and Iago is deadly jealous. Iago begins an evil and malicious campaign against the hero. Othello elopes with Desdemona but Iago starts to plot against them. Othello becomes jealous and suspicious
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The Innate Traits of Loyalty Loyalty is a concept that has always been part of the human culture‚ w hether it is devotion towards one’s favourite clothing brand‚ to one’s sovereign government‚ or to one’s deity. It is a word that has been in use for centuries because of its intrinsic relevance to everyday life. From its compassionate‚ to its beneficial aspects‚ it is a natural behavior for almost every human being. Loyalty has many different connotations and can be conveyed in a wide variety of
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reintroduced to the differences of a fraud and a true Christian. Cleante interrupted Orgon and said that he should not hope revenge against Tartuffe but‚ rather hope that Tartuffe repents for his sins and a light sentence by the King. Family and loyalty is another theme that is commonly recurring in the play. In the beginning of the play‚ Orgon falls further and further into Tartuffe’s trap and the whole household suffer from this. This makes it clear that he is the “pillar” that supports the family
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Analyse how a company of your choice keeps its existing customers? Introduction It is said that customers’ loyalty is of great importance for the survival of a certain company in order to retain its existing customers. As Hultén (2007: 256) suggests‚ considering customers and customer-centric views is vital to understand how markets are developed‚ maintained and operated. Customer loyalty is widely seen as a key determinant of a firm’s profitability. It’s a common fact that it costs more to acquire a new
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