Role of MIS in Telecom These days each victorious organization has defined business processes and set of rules to ensure that the business related decisions adhere to the standards set by the organization. Management Information System (MIS) plays a significant role in successful definition‚ design‚ development and implementation of the company’s core business processes/systems; as they are supported by state of the art robust Computer Systems/Techniques to ensure NO Data Loss‚ Minimum Down Time
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Management—Customer Loyalty Program Class Group: Thursday‚ SEM004 16:30—17:30 Group Member: Leung Mei Wun‚ May (10626919D) Ngan Ho Shan‚ Iris (10571756D) Poon Wing Lam‚ Yvonne (10627025D) Wan Wing Tung‚ Yuki (10542306D) Wu Kit Wing Ophelia (10504166D) Date of submission: Total no. of words: 2nd December‚ 2010 3‚491 words 1 Content Introduction & Background Objectives Importance of Effective Customer Relationship Management Why Hilton? Criteria of Effective Customer Relationship Program Case Study—Hilton
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08/01/2012 Packer Telecom This case talked about risk management. As a telecom company with high-speed development‚ Packer Telecom decided to use risk management to protect and promote itself. It wanted to not only enlarge market share but also reduced budget at the same time. The project manager developed a risk management template based on the risk management plans other companies used in the past. He tried to persuade the sponsor that the template would work well at Packer Telecom‚ but the sponsor
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LOYALTY In the play as the audience we witness loyalty in two different ways. It can be referred as loyalty and disloyalty‚ but I want to emphasize on loyalty in the concepts of one which the loyalty that audience seeks in a character as a true man and the other one is which the loyalty that the character shows to themselves. In the play we see the loyalty of Macbeth to himself where he murders King Duncan in order to take the crown. This proves his loyalty to his own ambitions and desires. Also
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Mapping the South Asian Telecommunication Industry using Porter’s Five Forces Analysis Telecommunication industry‚ which is an oligopolistic market‚ is growing rapidly almost everywhere in South Asia. Along with the “Voice” Business moving in to a saturated state‚ the operators are focusing on growing revenues through data business. However‚ data being a low margin business many operators are shifting from simply providing data to becoming a life style requirement provider. In terms of access technologies
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Discuss the CVS Extra Care loyalty program and whether the program is a source of shopper insights that can be leveraged in multiple ways to be successful. The CVS Extra Care loyalty program was created in 2001 and is known in the United States as the largest loyalty-card program today. By developing the loyalty program CVS is able to identify buying behavior of their customers which enables them to create unique marketing techniques. CVS has created three target marketing audiences from the
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SIGMA TELECOM COMPANY 1. What steps would you suggest to the company management for reversing the downward trend in their profits? Ans. The following are our suggestions to the company management: Product innovation and after sale service: The company should focus on research of new technology and product as well as make sustained effort to harness foreign technology to better meet customer requirement and gain customer loyalty. Another important aspect the
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Contents ACKNOWLEDGMENT 5 Introduction: 7 History: 7 Company share history: 8 Telecom sector dynamics: 8 Structure: 9 Main office: 9 Business nature: 9 Total number of employees: 9 Vision: 10 Mission: 10 Corporate Values: 11 wateen telecom limited overview: 11 Coverage: 12 Hierarchy of Wateen telecom 13 Management team: 15 STEPLE analysis 17 Political and Legal Factors: 17 Economical and Environment Factors: 18 Social Factors: 19 Technological Factors: 19
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Factors behind the brand switching in telecom industry The issue of Customer’s switching to other service providers have been the cause of intensive research from many years now and have given rise to many theories.Due to the increased competition in the telecommunication industry it has become extremely important for the companies to pay attention towards retaining of the customers.This research study particularly investigated the causes of customer switching behavior.A prolific way to gain the
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4. Models Used In Churn Management Analysis * Decision Tree * Neural Network 4.1 Decision Tree The Decision Tree procedure creates a tree-based classification model. It classifies cases into groups or predicts values of a dependent (target) variable based on values of independent (predictor) variables. The procedure provides validation tools for exploratory and confirmatory classification analysis. The procedure can be used for: Segmentation Identify persons who are likely to
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