Executive Summary: Nowadays‚ the service industry‚ especially banks‚ faces increasing competition. In such environment‚ differentiation is necessary. The general purpose of this thesis is to understand how a bank can achieve differentiation based on a marketing approach. Two research questions will respectively examine the three additional P’s of the marketing mix (People‚ Presentation or Physical Evidence and Process) and the Customer Relationship Management as possible differentiators. To fulfill
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Corporate Social Responsibility and Environmental Management Corp. Soc. Responsib. Environ. Mgmt. 14‚ 103–113 (2007) Published online in Wiley InterScience (www.interscience.wiley.com) DOI: 10.1002/csr.146 Case Study: the Apple iPod in China Stephen Frost1* and Margaret Burnett2* 1 Department of Asian and International Studies‚ City University of Hong Kong‚ China 2 Corporate Environmental Governance Programme‚ University of Hong Kong‚ China Keywords: Apple; iPod; Foxconn; China; sweatshop;
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Question 1 1 out of 1 points Items that are necessary for survival are called Answer Selected Answer: needs Correct Answer: needs Question 2 1 out of 1 points Materials that come from nature such as water‚ coal and timber are examples of Answer Selected Answer: natural resources Correct Answer: natural resources Question 3 0 out of 1 points The economy of the United States is often described as Answer
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pp. 29-38‚ Business Source Premier‚ EBSCOhost‚ viewed 17 May 2012. [11] French‚ J‚ & Raven‚ B. (1959)‚ ’The bases of social power ’‚ Studies in social power. pp. 150-167 Oxford England: Univer. Michigan PsycINFO‚ EBSCOhost‚ viewed 17 May 2012. [12] Foss‚ N.‚ Husted‚ K.‚ and Michailova‚ S. (2010). “Governing knowledge sharing in organizations: Levels of analysis‚ governance mechanisms‚ and research directions.” Journal of Management Study‚ 47(3)‚ 455–482. [13] Gioia‚ D. A.‚ & Sims‚ H. P. (1983). Perceptions
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Int. J. Emerg. Sci.‚ 2(1)‚ 134-148‚ March 2012 ISSN: 2222-4254 © IJES CRM Performance Measurement Process Reza Allahyari Soeini‚ Behzad Jafari‚ Mohammadreza Abdollahzadeh NOORETOUBA Virtual University‚ Tehran‚ Iran‚ NOORETOUBA Virtual University‚ ICT research center of IS‚ Iran‚ NOORETOUBA Virtual University‚ Tehran‚ Iran‚ jafaribehzad@aol.com Abstract. Customer Relationship Management (CRM) has become one of the tools to make competitive advantage in various businesses by the advantages
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“Most Companies Acts of the region contain a provision requiring directors have to regard to the “interests of company employees in general”. Seemingly introducing a new stakeholder philosophy into company law‚ the precise import and significance of such a requirement remains a mystery.” Discuss. Introduction Company directors are like the shepherds who always try to convince the sheep that their interests and his are one and the same. Alolf Berle and Gardiner Means in Modern Corporation
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Strana 940 VOJNOSANITETSKI PREGLED Vojnosanit Pregl 2013; 70(10): 940–946. UDC: 159.9:616]:618.19-089.844 DOI: 10.2298/VSP1310940N ORIGINAL ARTICLE Psychosocial characteristics and motivational factors in woman seeking cosmetic breast augmentation surgery Psihosocijalne karakteristike i motivacioni faktori kod žena koje žele estetsko uveüanje grudi Jelena Nikoliü*‚ Zlata Janjiü*‚ Marija Marinkoviü*‚ Jelica Petroviü†‚ Teodora Božiü‡ *Clinic of Plastic and Reconstructive Surgery
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Course Guide School of Computing‚ Information and Mathematical Science/USP Library Faculty of Science‚ Technology and Environment The University of the South Pacific ii Produced by the University of the South Pacific‚ Suva‚ Fiji‚ 2013 First produced June 2010 Revised July 2012 Production team for semester 2‚ 2010 Course writers Colin Ash Paula Jones Deepak Bhartu Dinesh Kumar Kaylash Chaudhary Rajneel Totaram Rinel Ram Ronal Singh Shaveen Singh Sunil Lal Viren Sharma Valentine Hazelman
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Agency Partnerships and companies contract through agents. Partners can be agents of the partnership; directors agents of the company. Most cases agents have actual authority If no authority then ostensible authority may apply. Associations Not for profit for members. Types: Unincorporated > 2 members Liability to outsiders uncertain Incorporated >5 members Registered Members liability limited Associated can be sued Sole Trader One person owns business Take profit and bear
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4; cited by Geib‚ M Eisenhardt‚ K.M. (1989)‚ Building Theories from Case Study Research‚ The Academy of Management Review‚ Vol Feagin‚ J.‚ Orum‚ A. and Sjoberg‚ G. (1991)‚ A case for case study‚ Chapel Hill‚ NC: University of North Carolina Press. Foss‚ B. and Stone‚ M. (2002)‚ CRM in financial services: A practical guide to making customer relationship management work‚ kogan page‚ London. Fox‚ T. and Stead‚ S. (2001)‚ Customer Relationship Management: Delivering the Benefits‚ White Paper‚ CRM (UK)
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