4-1 Product and Service Design Operations Management William J. Stevenson 8th edition 4-2 Product and Service Design CHAPTER 4 Product and Service Design Operations Management‚ Eighth Edition‚ by William J. Stevenson Copyright © 2005 by The McGraw-Hill Companies‚ Inc. All rights reserved. McGraw-Hill/Irwin 4-3 Product and Service Design Product and Service Design • Major factors in design strategy Cost Quality • Time-to-market • Customer satisfaction •
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Outline the concept of the augmented product. Apply and evaluate the concept to a brand of your choice. The concept of the augmented product tries to show how the overall view of the product and brand by fragmenting it into separate dimensions. Corey (1975) describes it as “the product is the total package of benefits that the customer receives when he buys.” There are 3 dimensions; core‚ tangible and intangible. Through these dimensions the product can be differentiated from competitors and
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Price Since 2003‚ Toyota has taken over to become the world’s number two carmaker and they are not very far behind GMC‚ the number on US carmaker. With their consistency in innovating designs and over a billion dollars spent in advertisement a year‚ Toyota has become an attraction in the eyes of many auto consumers worldwide. Toyota has built its reputation not only by producing high quality vehicles at affordable prices‚ but the brand and marketing skills they use through tactful pricing strategies
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Toyota Motor Manufacturing‚ USA‚ Inc Case Analysis * Main and sub ideas of the case. The main topic of the case was the problems caused by defective or damaged seats. TMM USA’s seat problem was threefold. The first was the actual defects with the hooks and the damaged caused by cross threading by employees when installing the seats. This problem led to the second problem‚ which was the departure from the Toyota Production System (TPS) when dealing with the seat problem. Rather than fix the problem
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Product Hierarchy Nomin Amarsaikhan /Mina/ 101183046 Marketing Management Dr. Wan-Tran‚ Huang 11 November‚ 2012 Business Administration department‚ Asia University The Product hierarchy is developed top down. The starting point‚ if haven’t already done so‚ is to map out every one of target customer’s shopping missions and define all of the purchase drivers for each mission. According to the “Marketing management” 12th edition‚ by Philip Kotler and Kevin Lane Keller “The product hierarchy
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Company Profile Toyota Motor‚ the world’s largest automotive manufacturer (overtaking GM in 2008)‚ designs and manufactures a diverse product line-up that includes subcompacts to luxury and sports vehicles‚ as well as SUVs‚ trucks‚ minivans‚ and buses. Its vehicles are produced either with combustion or hybrid engines‚ as with the Prius. Toyota’s subsidiaries also manufacture vehicles: Daihatsu Motor produces mini-vehicles‚ while Hino Motors produces trucks and buses. Additionally‚ Toyota makes automotive
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PRODUCT PLACEMENTS The Impact of Placement Type and Repetition on Attitude Pamela Miles Homer ABSTRACT: The global market for product placement‚ the practice in which firms pay to place branded products (e.g.‚ brand name/logo‚ package‚ signage‚ other trademarks) in the content of mass media programming‚ has exploded. A pair of studies test two potential moderating factors that may help account for the lack of attitude change reported in past experimental studies of placement effects. Specifically
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By definition‚ product placement is the purposeful incorporation of a brand into an entertainment vehicle. (Reichert‚ 2008) The textbook calls this strategic placement of products in TV shows‚ movies‚ and other entertainment vehicles‚ a hybrid of traditional advertising. This suggests that not only is the product being promoted‚ but it is done in such a way that the audience may not even realize they are being sold to. It has been said to “epitomize the blurring of the lines between advertising
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Aloha Products Evaluation of the current management control syste Aloha Products maintains a centralized control system. This includes the purchase of raw materials‚ marketing and sales. This management control structure does not give the plant managers control on any of the major activities of a production facility. According the case information‚ the plant manager does not control the green beans purchase‚ production schedule or the production mix‚ nor do they have control over sales or marketing
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scenario: product trial versus product advertising. The specific contributions of attitude strength and typw of behavior are examined‚ and results show that when ottitudes are based on trial they predict purchase very well. When attitudes are based on advertising‚ however‚ attitude-behavior consistency is significantly reduced. Implications for when attitude models should be applied in marketing research and practice are discussed. Attitude-Behavior Consistency: The Impact of Product Trial Versus
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