least two different features of a telephone system and how / when they would be used. Feature | How / when used | 1. Answer phone | This is used to leave a message if nobody is there to answer the phone. | 2. Transfer | This lets you pass the call on to another line. | 2. Prepare a brief report advising people on: * How to follow organisational procedures when making and receiving telephone calls * The purpose of giving a positive image of yourself and your organisation when
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to communicate and listen to each other on the same line. It’s like being in the same room with a load of colleagues‚ but instead you are in your own office‚ but still able to speak and listen to a number of people all on one call at once. | 2. Divert a call | Normally it is quite an easy process to divert a call. You can either send the call back to the switchboard and they can transfer the call accordingly or you can press a selection of numbers on your telephone and re-direct the
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. The first thing you need to do is save a copy of this document‚ either onto your computer or a disk Then work through your Assessment‚ remembering to save your work regularly When you’ve finished‚ print out a copy to keep for reference Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area
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Night shift I start work at 19.45 we have a handover meeting this is to discuss all the residents and what has happened in the course of the day and to see if there is any action required I:E observations. My unit is split into to 2 floors so after the handover two people go downstairs 1 stays on the floor the other does 1-1 on a resident‚ this is because they are a danger to themselves. The people that are upstairs care for the residents‚1 stays on the floor while two go round the room
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Assignment 1: Research DOM Level 3 vs. Level 2 ITT Technical Institute Describing the specification differences and browser supports among DOM Level 1‚ Level 2and Level 3. DOM Level 1 was published in 1998 as a single W3C recommendation‚ consisting of two modules‚ the Core and the HTML module. DOM Level 2 was published in late 2000. It introduced the "getElementById" function as well as an event model and support for XML namespaces and CSS. DOM Level 2 consists of several W3C
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walking up the slide instead of using the steps. 2 children are arguing and one is pushing the other one. Choose 3 of the hazards and describe what YOU could do to reduce the risk. Ask the adults to stop chatting and pay attention to the children that they are looking after. They will have plenty of time to talk at the end of work. Remove the faeces from the sand pit and make sure it is covered up when they have finished with it. Talk to the 2 children that are arguing and ask them what’s
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confidential information). 1. Employer Name 2. Employee Name 3. Date commenced employment 4. Salary NB – I do not have access to a scanner to attach an example. 2a) List three key points of legislation that affect employers in a business environment. 1. Data Protection 2. Health & Safety 3. Pensions & Pay 2b) List three key points of legislation that affect employees in a business environment. 1. Employment rights and responsibilities 2. Pensions & Pay 3. Data Protection
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logically and in a reasoned manner. This can even prevent situations leading towards conflicts ▪ TEAM BUILDING SKILLS ▪ “Tuckman” Stages of Team Development: ▪ 1. Forming – Team members are only just getting to know each other ▪ 2. Storming – People are beginning to feel comfortable with each other ▪ 3. Norming – Team members now
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HSC 3045: Promote positive behaviour 1. 1.1 - Explain how legislation‚frameworks‚codes of practice and policies relating to positive behavior support are applied to own working practice? All aspects of my job are regulated by policies and current legislation‚and policies have been designed to cover all aspects of legislation such as the children’s act‚which provides a code of practice to enable us to provide the best possible care and support for children and young people‚we have inspections
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Unit HSC 2007 Support independence in the tasks of daily living Thiss unit Th nit wi ni willll hel elp yo elp you ou to o lea earrn rn how tto o su supp ppor pp o t pe or peop ople op le iin n the th he ta asks sk ks of o dailililyy lil vi da ving ng. Yo ng. ng You uw wiilll neeed to kno ow wh w y it is im impo po ort rtan antt to an o pro pro omo m te e in nde depe pend pe nden ence en ce as ce as well weelll as re r cog co og gn nissin ing g wh what a sup at uppo port po rtt p peo eopl eo ple
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