and retailing On-line retail industry dynamics‚ On-line mercantile models from customer perspective‚ Management challenges in on-line retailing. E-Commerce and on-line publishing‚ Module 7 Emerging trends and technologies in E-Business E-Business and MIS‚ E-Business and ERP‚ E-Business and CRM‚ E-Business and Supply chain management‚ Benefits of E-Commerce; Drawbacks and limitations of E-Commerce. Minimum 5 cases to be discussed Suggested Readings 1. 2. 3. 4. 5. E-Commerce Strategy‚ Technologies and
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SAP SRM (Supplier Relationship Management) 11 Introduction Computers started to be used at a commercial level in 1950’s. At that moment in time they could provide a better storage and usage of information. An early Management Information System (MIS) encompassed a high volume input data which was further processed and then the output information was used for managerial decisions. (Curtis & Cobham‚ 2005) In today’s economic situations‚ technologies‚ human creativity and Internet sustain the
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Case study n°1 : MIS IN YOUR POCKET Can you run your company out of your pocket? Perhaps not entirely‚ but there are many functions today that can be performed using an iPhone‚ BlackBerry‚ or other mobile handheld device. The Smartphone has been called the “Swiss Army knife of the digital age.” A flick of the finger turns it into a Web browser‚ a telephone‚ a camera‚ a music or video player ‚ an e-mail and messaging machine‚ and for some‚ a gateway into corporate systems. New software applications
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delivery. The inputs of UPS package tracking start with the scannable bar-coded label attached to the package (Laudon and Laudon‚ 2012). It contains detailed information about where the package came from (sender)‚ the destination of the package‚ and when the package should arrive. As soon as the driver logs on‚ his day’s route is downloaded onto a handheld computer called DIAD (Laudon and Laudon‚ 2012). The inputs include package information‚ customer signature‚ pickup‚ delivery‚ time-card data‚ current
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Paper Code: MBA-072 QUANTITATIVE METHODS AND OPERATIONS RESEARCH Credit = 4 Marks = 100 Objectives: (i) To equip the students with techniques of data analysis. (ii) To grasp the various optimization techniques. SECTION - A Decision making;Decision making environment;Decision making under certainty;Decision making under uncertainty;Decision making under risk;Decision Tree
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Management Information Systems: Technology Management Management as defined by Mary Follett is “the art of getting things done through people” A manger is defined as a person who achieves the organization’s goals by motivating others to perform – not by performing himself. Whether management is an art or a science is a very subjective question. But it can be said without doubt that modern management in the environment of technology is becoming more of a science than an art. We define management
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Management’ IT Knowledge Portal. http://www.itinfo.am/eng/supply-chain-management/#chapter4 [accessed 11 November 2012]. Kroenke‚ D.M. (2012) Experiencing MIS‚ 3rded. New Jersey: Pearson Education. Laudon‚ K.C. &Laudon‚ J.P. (2007) Essentials of Business Information Systems. 7thed. New Jersey: Pearson (Prentice Hall). Laudon‚ K.C. &Laudon‚ J.P. (2012) Management Information Systems: Managing the Digital Firm‚ 12thed. New Jersey: Pearson Education. Machenzie‚ M. & Chan‚ B. (2009) Tourism
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display‚ and spatial displays which are able to display graphical information on physical objects and handheld displays. Virtual reality is generated through a computer interactive which is three dimensional in which people can immerse themselves. (Laudon‚ & Laudon‚ 2012). (2).Why is augmented reality so appealing to marketers? Because it will generate more sales and offer customers more insight into the market such as with real estate‚ in having a way to visually inspect the measurements and other
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Systems Analyst The role of a systems analyst is vital to the success of any organization. In this role‚ the systems analyst is responsible for being the “liaison” between the technology department and all other departments within the company (Laudon & Laudon‚ 2011‚ p. 68). There are several key skills and characteristics necessary to be an effective systems analyst. The person performing this role needs to have excellent communication skills‚ planning and organizational skills‚ and managerial
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JetBlue and WestJet: A tale of two IS projects (Laudon & Laudon‚ 2012‚ pgs 304‚ 321‚ 522 & 556). WEEK 5 CASE STUDIES WHEN ANTIVIRUS SOFTWARE CRIPPLES YOUR COMPUTERS There are a few reasons why McAfee’s antivirus software created so many problems for their users. First‚ when test simulations were done‚ management did not run these tests for Windows XP‚ with service pack 3‚ users using the McAfee VirusScan version 8.7 (Laudon & Laudon‚ 2012‚ p. 304). Most McAfee users of VirusScan
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