Employees who like where they work will help the company make more money. Sears conducted an 800-store survey that showed the impact of employee attitudes on the bottom line. When employee attitudes improved by 5%‚ customer satisfaction jumped 1.3%‚ consequently increasing revenue by one-half a percentage point. Seeking ways to motivate and build worker morale pays dividends to any business or organization. The motivated worker is more committed to the job and to the customer. In order to attract
Premium Employment Lunch Million
Journal of Language and Communication‚ June 2008 The Importance of Soft Skills: Education beyond academic knowledge Bernd Schulz Polytechnic of Namibia Abstract This paper makes a survey of the importance of soft skills in students’ lives both at college and after college. It discusses how soft skills complement hard skills‚ which are the technical requirements of a job the student is trained to do. The paper exhorts educators to take special responsibility regarding soft skills‚ because during
Premium Soft skills Communication
Communication Skills Aims This resource has been compiled to give a general introduction to effective communication for practice educators. The key components of the communication process will be discussed. The basic skills required for effective communication will be explored in the next few sections‚ and some specific contexts for communication‚ including giving presentations and feedback meetings‚ will be examined. Learning Objectives On completion of this resource‚ you should
Premium Communication Nonverbal communication
IMPROVING VOCABULARY AND COMPREHENSION SKILLS IN ESL STUDENTS THROUGH LANGUAGE PROFICIENCY‚ CRITICAL THINKING AND STUDY SKILLS CHAPTER 1 Introduction This paper proposes a research study that will test and determine the effects of language proficiency‚ critical thinking‚ and study skills approach on improving the vocabulary and comprehension skills in English as Second Language (ESL) students. The aim of this paper is to determine and examine the specific advantages and disadvantages of
Premium Learning English language Language
EMPLOYABILITY SKILLS What are employability skills? Employability skills are non-technical or generic skills‚ such as communication‚ team work and problem solving‚ which contribute to your ability to be an effective and successful participant in the workplace. They are sometimes referred to as key‚ core‚ life‚ essential‚ or soft skills. Unlike many technical skills‚ employability skills are transferable between jobs. Given the value employers place on workplace experience‚ entry-level positions
Premium Employment Problem solving
Written Assignment Two Skills –related tasks Word count: 1082 I acknowledge that this paper is my own work. Trainee: Mileva Genadieva Signature: Date: 18.02.2013 Receptive skills: According to J. Harmer in his book The Practice of English Language Teaching‚ “receptive skills are the ways in which people extract the meaning from the discourse they see or hear”. In the following text “Playing with your food” the main skill that is being practiced is reading
Premium Orchestra Musical instrument
Module: Interpersonal Skills Student: Indiyana Saad Tutor: Pauline Pearsons Assessment name: interpersonal communication skills Term: 1 Year: 2008 Assessment: 1 Assessment Type: Essay Word Count: 1929 Date due 21/04/2008 Details of Assessment Discuss the following statement in the light of the theory covered in this module: Communication is not an easy process. It involves verbal and non-verbal attempts to assist the other person to understand what we are trying to communicate. Yet it often fails
Premium Communication Nonverbal communication
DEVELOPING A LISTENING SKILL AND SPEAKING SKILL ACTIVITY DESCRIBE THE TWO INFORMATION GAP ACTIVITIES LISTENING SKILL Listening skills are very important in everyday life. One must understand what people are saying and what is happening around them. In order for this to be done effectively‚ one must be an active listener. This is achieved when the listener is listening for meaning; when the listener checks if the statement has been heard and understood correctly. The goal of this is to improve
Premium Short story
Creating A Happy And Productive Work Environment "Find a job you love and you’ll never work a day in your life." Said Confucius. One of the ways to make employees love their work is to create a happy work environment. The book entitled Make It Happen: How to Get Ahead and be Happy at Work by A&C Black states that "Happiness is a powerful force in the working environment. It helps to tap the energy‚ enthusiasm‚ and talent of the people in a business. Being contented at work improves motivation
Premium Employment Happiness
Improve Your Communication Skills Introduction - Why you need to get your message across Why Communications Skills Are So Important The purpose of communication is to get your message across to others. This is a process that involves both the sender of the message and the receiver. This process leaves room for error‚ with messages often misinterpreted by one or more of the parties involved. This causes unnecessary confusion and counter productivity. In fact‚ a message is successful only when both
Premium Communication Nonverbal communication