(Kwik Trend Analysis) Measure Value Future Period Forecast Error Measures 9. 1‚362‚143. Bias (Mean Error) -0.0156 10. 1‚455‚952. MAD (Mean Absolute Deviation) 50‚773.7969 11. 1‚549‚762. MSE (Mean Squared Error) 3‚498‚808‚832. 12. 1‚643‚572. Standard Error (denom=n-2=6) 68‚301.3828 13. 1‚737‚381. Regression line 14. 1‚831‚191. Demand (y) = 517857.2 15. 1‚925‚000. + 93‚809.5234 * Time (x) 16. 2‚018‚810. Statistics 17. 2‚112‚619. Correlation coefficient 0.9642 18. 2‚206‚429. Coefficient
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Minit Lube Mission as clearly stated on the case is to provide tune-ups‚ oil changes and lubrication service (Heizer & Render). In other words‚ preventive vehicles maintenance and interior cleaning to cars owned by individuals hopefully for less price‚ but with equal quality service provided by other mayor competitors. Minit-Lube provides a competitive advantage in comparison to other businesses because they offer maintenance to cars‚ but with de advantage of better prices and faster services than
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Akif MBA – I Seat # 7049 Operations Management CASE STUDY (MINIT-LUBE INC.) Q. 1 What constitutes the mission of Minit-Lube? Ans: The mission statement for Minit-Lube can be derived as followed: Our Mission: To provide fast‚ reliable and superior services in a customer friendly environment while ensuring lowest possible fares. Q. 2 How does the Minit-Lube operation strategy provide competitive advantage? Ans: Minit-Lube operations strategy provides the organization advantage
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Case Study on Xpresso Lube Content Page Page I - Xpresso Lube’s Service Package 3 II - Distinctive Characteristics of a Service Operation‚ illustrated by the Case Study 5 III - Xpresso Lube’s Characteristics 7 IV - Xpresso Lube’s Location 8 V - Suggestions of additional services for Xpresso Lube 9 I - Xpresso Lube’s Service Package Supporting Facility In Xpresso Lube‚ Charlie provided lifts in the workshop so that customers can have a view of
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Minit-Lube case Summary The following are some observations‚ conclusions and recommendations we made. - Company’s value proposition is Operational excellence - All ten operations decisions has to support chose value proposition and provide competitive advantage - Minit-lube provides fast and quality customer service at low cost by utilizing resources in an efficient way Analysis Mission of Minit-Lube is to provide fast and superior quality customer service with no additional cost to customer
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Case Analysis: Minit-Lube Discussion Questions Directions: Read the case and then answer each question in short paragraph form. A substantial market exists for automobile tune-ups‚ oil changes‚ and lubrication service for more than 250 million vehicles on U.S. roads. Some of this demand is filled by full-service auto dealerships‚ some by Walmart and Firestone‚ and some by other tire/service dealers. However‚ Minit-Lube‚ Mobil-Lube‚ Jiffy-Lube and others have also developed strategies to accommodate
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Minit-Lube case Summary The following are some observations‚ conclusions and recommendations we made. - Company’s value proposition is Operational excellence - All ten operations decisions has to support chose value proposition and provide competitive advantage - Minit-lube provides fast and quality customer service at low cost by utilizing resources in an efficient way Analysis Mission of Minit-Lube is to provide fast and superior quality customer service with no additional cost to customer
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Relevant Facts Charlie Green took many steps in creating his service package for his Xpresso Lube. It is centrally located in Austin‚ Texas on the main street near thriving business and a University that are all within walking distance. This centralized location contributes to his success. Charlie was sure to make the implicit services at Xpresso Lube enjoyable while the customer enjoys an espresso while waiting for their oil to be changed. He supported the facility with an adequate waiting area
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various other services other than lube oil change. It provides for a range of coffees‚ a waiting area with good interiors‚ music system and reading material appealing to different interests. In the core area of operations (lube oil change)‚ Xpresso provides an opportunity to the customers to see an anomaly found in their car. It also provided transportation facility to customers. 2. How are the distinctive characteristics of a service operation illustrated by Xpresso Lube? The distinctive characteristics
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1. ome » 2. Miscellaneous Minit-Lube Case Study By chazume | December 2011 Zoom In Zoom Out Page 1 of 2 Date: September 12‚ 2011 1. What constitutes the mission of Minit-Lube? To provide fast‚ reliable and superior service in a customer friendly environment while ensuring lowest possible prices. 2. How does the Minit-Lube operations strategy provide competitive advantage? A narrow products strategy could be defined as lubricating automobiles that allows the subsequent development
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