While performing as a dual function screener for TSA I perform a variety of duties related to providing security and protection of air travelers‚ airports and aircraft. I perform passenger-screening‚ baggage screening in a courteous and professional manner. Continuously and effectively interact with the public‚ giving directions and responding to inquiries in a reasonable tone and manner. Maintain focus and awareness within an environment containing numerous distractions‚ people‚ and noise
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KSA Statements: Front Desk Receptionist Student Name Task Statement (copy/paste all task statements here) Knowledge (cognitive skill) Skill (learned) Ability (competence) 1 Answer the income calls to entire office by a multi-line phone in order to take accurate messages and transfers telephone calls to the appropriate person in an efficient manner. ▪Various departments within the company ▪The information about the employees ▪Phone etiquette ▪High attention to detail writing
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Task Statements: Human Resource Receptionist Student Name | Valerie Vargas | What action is being performed (verb) | To whom/what is the action directed (receiver of the verb) | How is the action performed (procedure‚ tools‚ equipment) | Why is action performed (purpose) | Maintaining personal files | The employees | Updating their records in the system | To have the employees records up to date for record | Performing administrative functions for the office personnel | The colleagues
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Skill in presenting information both orally and in writing. During my tenure with the National Cancer Institute (NCI)‚ and especially in my current position‚ a substantial part of my duties has required strong skills in presenting information both orally and in writing. As an example of my oral communication skills‚ I was selected by the office Director to be a presenter at an NCI symposium on the documentation of cancer research. This symposium was designed to inform cancer researchers about
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Rhetorical Analysis “Has technology ruined our ability to communicate?” by Natalie Bencivenga appears in the premier American news website The Huffington Post. In this article‚ Natalie aims to convince that social media and the new technology such as smartphones have worsened our communication skills. We live in a new era‚ an era in which people communicate with text-messages‚ Facebook‚ Skype and tons of other social networks that connect people. Back in the days‚ there was only the phone‚ letters
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My present writing ability has been beneficial for the most part throughout other courses and the professional world. My present job as a police dispatcher has been continually impressed with my writing ability. Working in a police department‚ my coworkers ask for assistance when composing emails or writing reports. My greatest advantage lies in the fact that I possess a fairly broad vocabulary and can usually offer words that better describe an event‚ situation or other attribute. I feel that
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KSA Statements: Human Resource Receptionist Student Name | Mary-Claire Jennings | | Task Statement(copy/paste all task statements here) | Knowledge(cognitive skill) | Skill(learned) | Ability(competence) | 1 | Answer the telephone using a multi-line switchboard to transfer calls to intended recipient | * Knowledge of operating a multi-line switch board | * Communicate effectively and clearly * Phone etiquette | * Competent * Route calls * professional | 2 | Greet and
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At the present time‚ knowledge is very important for people especially the ability to read and write. Knowing just only how to speak like in the ancient times is not enough at all. Actually‚ there are the increasing of competition among people in the society today because of the development in our world and the effect of growing in population. The ability in using language becomes one of many ways for determining potential in the individual. A person who is uneducated or who has received a low education
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Majors’ Writing Ability and Improvement Strategies: A Case Study on ZUCC English Majors’ TEM-4/8 Performances 1. Purpose and Significance Thanks to the globalization‚ the demand for the bilingual workers is on the rise. As English majors‚ we believe that what we can do to be more competitive in this increasingly globalized world is to have a solid command of this language. The certificates such as TEM-8 (Test for English Majors Band Eight) are a must but what really matters is what ability the
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Center and we provide Quality Improvement initiatives to help provide safer care for patients undergoing cardiac surgery in the OR‚ ICU or in our cardiovascular floor. UT Southwestern provides several ways where patients and the general public can communicate to the institution regarding the quality of customer service and how satisfied or dissatisfied they were with the services provided and other factors related to their hospital visit. We frequently conduct patient satisfaction surveys and score
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