toward management or engineering? In the MSc-IT program so far‚ would you have liked more or less (1) technical CS material‚ (2) business/management IT material? What is the biggest piece of software you have ever written? If you’re not working for a company‚ do you belong to any organizations? Do you blog? If so‚ what software or site do you use? How did you choose it? Do you enjoy programming? Do you hate it? Are you a night person or a morning person? Becerra-Fernandez‚ et al. -- Knowledge Management
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INTRODUCTION Knowledge Management System (KM System) refers to a (generally IT based) system for managing knowledge in organizations‚ supporting creation‚ capture‚ storage and dissemination of information. It can comprise a part (neither necessary or sufficient) of a Knowledge Management initiative. Knowledge Management Systems (KMS) are technologies that support Knowledge Management (KM) in organizations‚ specifically - knowledge generation‚ codification‚ and transfer (Ruggles‚ 1997). The use
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PART 1 Knowledge management system is generally a technical / computerized technological system where both a discipline & a managerial policy initiative that encapsulates the strategy‚ systems & processes that enable & simple creation‚ capture‚ sharing‚ distribution & utilization of an organization’s knowledge Information systems are designed to facilitate the sharing & integration of knowledge Knowledge Creation Knowledge Creation Knowledge Codification Knowledge Codification
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GE Among the Top 10 industrial corporation 1980 Jack Welsch CEO Simplified and decentralized corporate structure 54 business corporation reduced to 13 Layers of management and corporate planning department were eliminated Autonomous divisions New driver: empowerment and customer focus Work-Out program Non-US operations Integrated organizational model Direct-connect (detail) Local managers responsible only for unique local issues Looking for opportunities to leverage local strengths
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that most of McKinsey’s knowledge was spread all over the company‚ and was not codified. Apart from a few publications (Peter’s and Waterman’s In Search of Excellence and Kenichi Ohame’s The Mind of the Strategist)‚ there was no way of tracking what breakthroughs might have been achieved in certain projects‚ or what might have been some of the creative solutions that had been applied to other client projects. Here too‚ the most concrete efforts to consolidate company knowledge were undoubtedly those
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his or her potential for development. In simple terms‚ performance appraisal may be understood as the assessment of an individual’s performance in a systematic way‚ the performance being measured against such factors as job knowledge‚ quality and quantity of output‚ initiative‚ leadership abilities‚ supervision‚ dependability‚ co-operation‚ judgment‚ versatility‚ health‚ and the like. Assessment should not be confined to past performance alone. Potentials of the employee for future performance must
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KNOWLEDGE MANAGEMENT PROJECT TITLE: IMPLEMENTATION OF KNOWLEDGE MANAGEMENT IN HSBC Under The Guidance of : Team Members: Mrs. Teena Bagga Aman Arora (B-25) Information Technology Faculty Anuj Sood (B-32) Amity Business School Mohit Gupta (B-34) Sumit Kumar (B-41) EXECUTIVE SUMMARY Banking giant HSBC bills itself as ‘the world’s local bank’‚ a phrase no doubt intended to highlight the importance of local knowledge‚ combined with financial
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Knowledge: Knowledge is very distinct from data and information and provides a higher level of meaning about that data and information. * Data are the collection of facts‚ measurements and statistics. * Information is organized or processed data that are timely and accurate. * Knowledge is information that is contextual‚ relevant and actionable. * through reuse. Types of knowledge: There are two types of knowledge * Explicit knowledge * Tacit knowledge
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Defining and Sustaining the Knowledge Management of Organizational Culture and the Role of Leadership TABLE OF CONTENTS LIST OF FIGURES Figure 6.1: Knowledge Management Models for an organization 1 INTRODUCTION 3 2 OBJECTIVES/PURPOSE OF STUDY 4 3 FINDINGS 5 3.1 Knowledge management in organizational culture 6 3.1.1 Theories of organization and culture 6 3.1.2 Organizational Culture 6 3.1.2.1 Knowledge sharing critical success factors 8 3.1
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John Naisbitt: “We are drowning in information but starved for knowledge.” (Lewis‚ p. 4) In today’s Information Age organizations are looking more and more towards the productive manipulation of information to succeed and stay competitive. Increases in technology give rise to an increased emphasis on the human aspects of the socio-technical system: a complex system where workers and technology interact together to achieve some common objective. Accomplishing business objectives involves better
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