Taxi Management System Customer Management Module Taxi Booking Module Taxi Dispatch Module Call Center Module Tracking & Monitoring Module MIS and reporting Module Admin and Security Module Taxi Meter Interface module Wireless Communication Gateway module Alerts Module Customer Management Module This module encompasses Caller Identification & capturing of various customer related information. Caller ID display Customer identification New customer data entry facility Lost
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BACKGROUND 3 KNOWLEDGE MANAGEMENT 3 KNOWLEDGE MANAGEMENT AND LONG TERM SUSTAINABILITY 5 INFOSYS AND KNOWLEDGE MANAGEMENT 6 THE K SHOP 7 PROCESS DATABASE ASSISTANCE 8 PEOPLE KNOWLEDGE MAP 8 CATCH THEM YOUNG INITIATIVE 9 INFOSYS SCHOLARSHIP PROGRAM 9 KNOWLEDGE MANAGEMENT AND E BUSINESS 10 CONCLUSION 11 REFERENCES 12 INTRODUCTION This assignment is aiming to critically appraise the knowledge and knowledge management process and evaluate the importance of knowledge management in success
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Presentation Structure Knowledge Management and Its Effects on Performance‚ including BP as a case study: Introduction of Knowledge Management: • Definition and the Essence of KM • Perspectives on Knowledge Management • Knowledge Management Capabilities Needed • Why organisations fail to manage knowledge Effects on Performance: • KM in BP • KM in achieving Operational Excellence in BP • Frame Work • BP’s Philosophy • Peer Group Activity relating to BP • Balance Score Card for Performance Measurement
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Knowledge Management "Knowledge management is the set of practices aimed at discovering and harnessing an organization ’s intellectual resources. It ’s about finding‚ unlocking‚ sharing‚ and altogether capitalizing on the most precious resources of an organization: people ’s expertise‚ skills‚ wisdom‚ and relationships. Knowledge managers find these human assets‚ help people collaborate and learn‚ help people generate new ideas‚ and harness those ideas into successful innovations" (Bateman
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1. Company Overview 1.1. Business Overview Mystique is currently involved in fashion clothing business. Unlike other clothing companies‚ Mystique owns all of its retailing‚ designing and manufacturing operations. It sells a range of women’s and men’s clothing which aims to give a personalised and satisfaction experience to its customers. The business’s headquarters is located in India but the entire Sri Lankan management is handled in Sri Lankan and currently it has 4 outlets in Colombo and Kandy
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TABLE OF CONTENTS 1. executive summary 1 2. INTRODUCTION 1 3. Social media 2 4. social dynamic model 2 5. knowledge management 4 6. organization learning 6 7. innovation 7 8. conclusion 8 9. references 9 Executive Summary Social media become one of the most powerful tools for communicate with a group of people. However‚ with a change in technology create WEB2.0. WEB2.0 let internet surfer interact with the writer by sharing their text‚ picture‚ Video back and forth. This report provides
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KNOWLEDGE MANAGEMENT : * "Knowledge management is a discipline that promotes an integrated approach to identifying‚ capturing‚ evaluating‚ retrieving‚ and sharing all of an enterprise ’s information assets. These assets may include databases‚ documents‚ policies‚ procedures‚ and previously un-captured expertise and experience in individual workers." * Knowledge Management‚ (KM) is a concept and a term that arose approximately two decades ago‚ roughly in 1990. Knowledge Management may
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KNOWLEDGE MANAGEMENT SYSTEM KNOWLEDGE: Knowledge is a familiarity with someone or something‚ which can include facts‚ information‚descriptions‚or skills acquired through experience or education. It can refer to the theoretical or practical understanding of a subject. It can be implicit (as with practical skill or expertise) or explicit (as with the theoretical understanding of a subject); it can be more or less formal or systematic. In philosophy‚ the study of knowledge is called epistemology;
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TITLE PAGE Applied HRM Project (HRM-6) A Report On “Knowledge Management” By . ACKNOWLEDGEMENT I would like to express my heartiest gratitude to my supervisor Mr Kakavelakis Konstantinos for his kind guidance‚ feedback and comments throughout the learning process of this project. I would like to thank all my group members who were very supportive throughout this project. I would also like to thank my parents who have been very helping and praying for my success throughout my educational
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San Francisco Public Utilities Commission Preserves Expertise with Better Knowledge Management CASE STUDY A major challenge facing many companies and organizations is the imminent retirement of baby boomers. For certain organizations‚ this challenge is more daunting than usual‚ not only because of a larger spike in employee retirements‚ but also because of the business process change that must accompany significant shifts in any workforce. The San Francisco Public Utilities Commission (SFPUC)
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