the appropriateness of the sender’s tone to a customer. Ans.: In this letter‚ the sender has used a harsh tone in its reply to the customer. Some of the languages are seems to be informal and old format. The sentences are needlessly expanded; which are not short and snappy. Theme of the letter is not concise or to the point. This is because‚ various expressions are found in this letter. Customer will really hesitate to think of it. 2. Point out the old – fashioned phrases and expressions
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Communication is the exchange and flow of information and ideas from one person to another; it involves a sender transmitting an idea‚ information‚ or feeling to a receiver (U.S. Army‚ 1983). Effective communication occurs only if the receiver understands the exact information or idea that the sender intended to transmit. Many of the problems that occur in an organization are the either the direct result of people failing to communicate and/or processes‚ which leads to confusion and can cause good
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Eliminating Barriers to Cross-Cultural Communication through Curricular Interventions By David Dankwa-Apawu (Lecturer) Ghana Institute of Journalism P.O. Box GP 667 Accra‚ Ghana +233208704133 +233302228336 dvdankwa@yahoo.co.uk 1 ABSTRACT With the world fast becoming a global village‚ communicating across cultures has become an inevitable reality. On one hand‚ cross-cultural communication or intercultural communication presents a fine opportunity to foster global peace and prosperity
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Communication Communication is a complex process wherein information is shared between individuals through a common system of symbols‚ signs‚ and behaviour expressing feelings‚ ideas‚ views‚ opinions‚ etc. People communicate to satisfy needs. The main purpose of communication is to help people feel good about themselves and about their friends‚ groups‚ and organizations. For the communication to succeed there must be a transmission of thoughts‚ ideas and feelings from one mind to another
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IRWLE VOL. 8 No. I January 2012 1 Proxemics: The Study of Space O.Minu Agnus “Thousand of experiences teach us‚ that space communicates” E.T.Hall (1990 p 161) The search for the lingual foundations of human culture will lead to non verbal communication without which the diversity and sophistication of today’s language system would be impossible. While commenting on the significance of non verbal communication in the evolution of human language‚ Harrison and Crounch (1972) suggest that “in the
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Influence of Proxemics Specifically‚ according to Edward T. Hall‚ who has pioneered the study of spatial communication. Proxemics refers to the use of space in communication: "the study of how man unconsciously structures microspace-the distance between men in conduct of daily transaction‚ the organization of space in his houses and buildings‚ and ultimately the layout of his towns." According to Hall‚ the way space is used in interaction is very much a cultural matter. In different cultures
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Communication Barriers No matter how good and effective a communicator one maybe‚ yet the fact is that one does face certain barriers‚ from time to time‚ which forces them to work on becoming even more effective in their skills to communicate. Given here are the communication barriers that occur while listening‚ speaking and in the case of non-verbal communications... Listening barriers: Interrupting the speaker Not maintaining eye contact with the speaker Rushing the speaker to complete
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Barriers to Effective Communication Paper Communication enables human beings to interact in a meaningful way. It is hence a vital component of coming up with the meanings of situations so as to derive the intended conclusions (Golden‚ 2009). The process of communication and its components‚ the difference between hearing and listening as well as the formal and informal channels of communication in the criminal justice organizations will be discussed in this paper. This paper will also discuss the
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Chapter 1 Lecture: Barriers to Effective Communication‚ continued | Home Page | 4. Long Communication Chain. The longer the communication chain‚ the greater the chance for error. If a message is passed through too many receivers‚ the message often becomes distorted. If a person starts a message at one end of a communication chain of ten people‚ for example‚ the message that eventually returns is usually liberally altered. Decoding Barriers. The communication cycle may break down
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Verbal communication and nonverbal communication What Is the Meaning of Verbal Communication? Verbal communication is an act of conveying messages‚ ideas‚ or feelings through the use of mouth. Verbal communication is the main way of communicating face-to-face. Among the key components of the verbal communication are words‚ sound‚ speaking‚ and language. 9 effective forms of Verbal Communication 1. Read more – Simply increasing what you read (business texts‚ novels‚ newspapers etc) can improve
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