Creating Good Customer Relationship through Effective Customer Service: A Key to Greater Profitability to Merchandising Business Excellent customer service – the daily‚ ongoing support of a company’s offerings – is critical in creating brand identity and ultimate success. Customer Service is the service provided in sustain somebody financially customer service most often includes answering questions‚ taking orders‚ dealing with transactions and relations‚ handling complaints and perhaps scheduling
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The economic dimensions of globalization While the globalization process is a complex and multidimensional phenomenon‚ some of its most visible and influential aspects are economic in nature. This chapter contains an analysis‚ from a global standpoint‚ of major trends in trade‚ investment‚ finance‚ macroeconomic regimes and international labour mobility. This analysis covers a long period in history‚ from the last quarter of the nineteenth century to the present‚ and is structured
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Term- I Course Title : Managerial Economics Course Credits : 3 Course Faculty : Prof. Animesh Singh Learning Objectives At the end of this course‚ the student should be able to: • develop a basic understanding of economics as an important tool for taking effective managerial decisions; • develop the concept of managerial economics and its applications; and • to apprise how managers need to understand
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of resources in ways that helps an organization achieve its goals. In the content we shall be describing the six managerial competencies‚ going into detail and also relating them to an individual’s personality. These managerial competencies are: communication‚ planning and administration‚ self-management‚ strategic action‚ global awareness and team work competency. All these managerial competencies are also an aspect of our daily lives‚ in discussion we will examine these competency’s strengths and
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CHAPTER 6 MANAGERIAL DECISION MAKING AND INFORMATION TECHNOLOGY True/False Questions *1. Because everybody makes decisions everyday‚ decision making is easy. 2. Decision making is the process of identifying problems and opportunities and then resolving them. *3. The two categories of decision processes rely on either real or imagined problems. 4. A determination made from available alternatives is called a decision. 5. Johnne Morria works for a backpack manufacturer
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Dimensions of lodging Lodging property may be defined as an establishment that chares fees for providing furnished sleeping accommodations to persons who are temporarily away from home or who consider these accommodations their temporary or permanent homes. Many of these establishments also provides food‚ beverages‚ cleaning services‚ and a range of other services normally associated with travel commonly sought by travelers. Different Types of Hotel and Lodging * Limited-Service Hotels. Typically
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While I was looking for an appropriate topic for research‚ I found an interesting publication‚ which fitted best to the subject (ethics in managerial accounting issues) and also included 5 good examples examples of possible problems associated with the field. The method of the study seemed unclear‚ especially considering the connection between the serial number of a dollar bill and the question to which the respondent had to answer in the end (in my work I will constantly refer back to the text
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age of five. Alicia first noticed her passion in music at a very young age and always dreamt of making it big and performing but never thought that it would actually happen. She had a lot of faith and took everything she did very seriously. Alicia Keys is a very bright and dedicated woman who is very passionate at what she does regardless of what it is. When she was in high school‚ she graduated at age 16 as Valedictorian with an academic scholarship to Columbia University. At the same time‚ Alicia
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1) How do organizations cope with/postpone prospered obsolescence of managerial personnel. How do organizations cope with/postpone prospered obsolescence of managerial personnel. Discuss the role of leadership in the process. Explain with an example from an organization known to you. Please describe the organization briefly Obsolescence of managerial personnel is a situation where managers cannot keep up with the latest technology or are not as well-qualified as more junior staff Postponement
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to study cross-cultures. Later on in life‚ he became a renowned researcher in cross-cultural differences‚ and even created a model which could be applied to the various cultures‚ to help understand their behaviours. Hofstede’s “Five Cultural Dimensions” include Power Distance (which focuses on the degree of equality‚ or inequality‚ between people in the country’s society); Individualism (which focuses on the degree the society reinforces individual or collective achievement and interpersonal relationships);
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