information given in the case the OD consultant did not prepare for the meeting as he should have. He had no in depth knowledge of Kenworth Motors‚ its operations and even less of Mr. Robert Denton (the plant manager). In addition of having no knowledge of this potential new customer‚ the consultant relied on his experience and recommendation of an existing client who interacted with Mr. Denton in a non-professional environment. During their brief telephone conversation‚ Denton identify himself as being
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is commissioned to evaluate the presentation on Kenworth Motors’ case studies. The presentation examined the issue faced by Kenworth Motors‚ a major large vehicle sales and rental company‚ in light of the change of management in some key sectors. Kentworth has been profiting for the past decade. However‚ after the adjustment in the management team‚ some conflicts began to arise in management level. The managing director of Kenworth Motors Robert Denton had problems in cooperating with the procurement
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Kenworth Motors Case As a consulting you always need to come and prepare before you meet the potential client. The proposal must be present at the meeting. As I am reading this case study‚ I thought it was just a formal personal review of a meeting that two business partners that reach out for help. I do not believe that the consultant was prepared for the meeting. He just talks to the client and go to a firm that he knew nothing about. He did not have an agenda of what the business was all
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demonstrated in the presentation in relation to Kenworth Motor’s case. The case is regarding an OD consultant visiting Kenworth Motor Seattle truck manufacturing plant‚ in which the consultant provided advices to Robert Denton‚ the plant manager of Kenworth Motor. The manager has some managing issues with his two new managers and wants to seek advices from an OD consultant. Nevertheless‚ the OD consultant related in the case was not well prepared with the meeting and has few understanding regarding the company
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Kenworth Motors Case Study Essays and Term Papers Read “Kenworth Motors” beginning on p. 212 of Cummings & Worley (2009) and answer the four questions at the end of the case. 1. How well the OD consultant did prepares for the meeting with Denton? I do not believe that the OS consultant was quite prepared for the meeting. He stated that he was about to talk to a man and go to a firm that he knew nothing much about. He did have a little bit of facts about his title and his job tenure. But one
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What is the role of an OD consultant as a change leader? What are the core competencies of an OD professional? A change leader is the person who is designated to oversee change within an organization (Brown‚ 2011). The change leader is usually an external or internal practitioner. The external practitioner is brought from outside the organization as consultant who is an OD specialist. An internal practitioner is an individual selected from within the organization. It is dependent upon the organization
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Overview of the Case: The OD consultant receives a telephone call from Robert Denton‚ plant manager of Kenworth Motors who was referred by a sailing friend who was a colleague of the consultant. Denton has held his job for eight months and believes things are generally going well‚ but has a sense things could be better. He invites the consultant to visit him and discuss his situation. The consultant does a little research about the company prior to the meeting but was thoughtful about what he
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Overview OD is a long range effort to improve organization’s problem solving and renewal processes‚ particularly through more effective and collaborative management of organizational culture‚ often with the assistance of a change agent or catalyst and the use of the theory and technology of applied behavioral science. Although behavioral science has provided the basic foundation for the study and practice of organizational development‚ new and emerging fields of study have made their presence
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EFFECTIVE OD PRACTIONER I start by giving a brief definition of competencies. For those of us who would have done HRM we learned that competencies are the behavioural characteristics (skills and abilities) of an individual which is causally related to effective or superior performance in a job. Every OD Practitioner should have some foundational skills and abilities. If the person claiming to be an OD practitioner is not strong on these‚ he or she might be a business consultant‚ or a coach
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Assessment of the Consultant’s Preparation with Kenworth Motors By Christopher Munro Kenworth Motors’‚ truck manufacturing operations is located in Kirkland‚ Washington‚ and has an excellent reputation for building a wide range of vocational trucks since 1923 (Kenworth). Robert Denton is the Plant Manager of the operations center and has been on the job for eight months. He contracted for an Organizational Development (OD) consultant‚ who shall remain nameless‚ and was highly recommended
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